This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The design of the front drivers and passenger seat includes a hard insert right in the center of the headrest. My wife's head directly hits this hard insert when she is sitting normally in the seat. We are very concerned that in the event of an accident, she would suffer a serious head injury.
- Carmel, CA, USA
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- Carmel, CA, USA