This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving on the freeway, the vehicle's electric motor suddenly died. Because this is an electric vehicle, the car came to a sudden and abrupt stop, with all the wheels locking up. The car would not shift into drive or neutral or reverse. It effectively died, with the only power coming from the 12-volt battery to power the dashboard and interior lights. It was effectively inoperable. The vehicle displayed the following error message: "DRIVETRAIN: only electric drive possible, limited driving range, continued driving possible, consult nearest service center." We brought the car to our local BMW service center, and they ran a diagnostic (attached as PDF file). The issue is a faulty EME, which could be as much as an $11K repair. Several model years prior to 2017 i3 have been recalled by BMW for this exact issue. We cannot afford an $11K repair, so hoping BMW will recall 2017 and beyond, as this is a major safety hazard. Thankfully we were stuck in gridlock traffic and were not moving very fast (under 5 miles per hour) when the car stopped. But at a high rate of speed, this could have cause a catastrophic accident. We have two small children and will not be driving with them in this car until the issue is resolved.
- Chicago, IL, USA
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- Chicago, IL, USA