This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I turned the key to start the vehicle. It started normally. I put the car in neutral (5 speed trans.) to allow it to warm-up for about 2 minutes while I checked my voice mail on my phone. As I put the car in gear and looked out the windshield to pull out of my parking space, I saw dense white smoke rolling out from under the hood on the driver's side. I looked at the dash for any warning or indicator lights; there were none. I immediately turned the car off, popped the hood, and got out of the car. I wanted to wait until the smoke was no longer rolling out before actually opening the hood, as I was afraid of introducing a rush of air if something was on fire. As the smoke rapidly increased and progressed to black smoke, I called my facility security from an emergency call box while also calling 911 from my cell phone. During the 911 call, flames became visible from under the hood. Four fire engines arrived to put out the fire. All four levels of my facilities parking deck were filled with toxic smoke which was evacuated by the fire department. The car was a total loss. The fire dept. Told me that night that the car was too badly burned to determine the cause. They supposed it was electrical. After inspecting the car, the insurance investigator did not believe the fire to be from electrical origin, but instead fuel / engine related. The car had been maintained on a regular basis. No service had been recently performed. I had not been experiencing any issues with the car's performance.
First failure, driver and passenger seats are coming loose from the track that the seats move back and forth on. The seats can move back and forth a few inches, without depressing on the level to move the seats back and forth. The automobile dealership diagnosed the problem to be the track and it required replacement. The automobile manufacturer and dealer contends this is a repair item and does not believe it to be defect in the seats or a safety problem should an accident occur. The fact that both seats now do this and it is not something that should happen under normal wear and tear would indicate otherwise. The automobile has only 42,000 miles and is less than 4 years old. Second failure: The outer trim of the dashboard housing of the passenger side airbag has come loose. We are concerned that this defect may disrupt or alter the deployment of the airbag should a collision occur. Dealership and automobile manufacture contends this situation would not cause the airbag to malfunction and therefore not correct the problem. They would not supply information or data to support their assessment.
While driving, the air bag light illuminateed on the dashboard, the airbag sensor was replaced.. consumer stated the seat belt tensioner and harness was causing the air bag light and engine light to come on, the hood sensor for the alarm was replaced, there was a faulty thermostat that caused damage to the radiator, the glove box was replaced and the seat came out of place when stopping.
A D V E R T I S E M E N T S
- Winston-Salem, NC, USA