This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2024 X7 with 13k miles on it roughly. Have had multiple drivetrain malfunction issues that caused car to not start. Dealer first did a software update which i dont believe fixed anything. second time the issue happened they said it was due to the car battery not being charged enough. car has had multiple issues related to low charge. BMW says its due to me not taking the car on long enough drives. However the charging on the car is inconsistent and faults related to the 48volt charging system which have stated (repair required soon) 224F8F were cleared by the dealer and not investigated. Car has many times exhibited low battery issues with electronics being sporatic and unreliable. car will sometimes charge battery on short drives and other times will not charge the battery on long/normal drives. charging is inconsistent. Many people on BMW forums have had drivetrain malfunction errors [XXX] and in some cases bmw has replaced transmissions. however i believe an investigation is warranted as the dealership in my case is just clearing codes and not repairing the car. i believe there is an issue with the charging system on the car thats causing errors in other modules/sensors based on all the issues i have had with this car. i have brought the car in for at least 10 service visits. BMW continues to clear codes and not perform thorough investigation and look at history of vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The vehicle brakes have stopped working on this vehicle three times. The Integrated brake system has been worked on several times with loss of brake power happening while I have infants int he car with me several times. The BMW dealership, BMW Fort Washington in Pennsylvania, ahs failed to repair it several times despite requests. I lost braking power today and almost hit two different vehicles which I barely avoided by taking dangerous evasive action. Numerous warning lights came on inside the vehicle: 1) "Drive carefully. Brake System" 2) "Parking Brake" 3) "Reduced Driver Assistance" 4) "Recall or Technical Campaign" This is the third time this has happened. I was in less than two weeks ago and the B
- Philadelphia, PA, USA
The car is unsafe to drive due to a brake recall safety issue. The dealer instructed me to leave the vehicle and obtain my loaner car, as they do not provide this service despite the car warranty. Additionally, the electronic system turns on by itself, causing the car to turn on and off, making it unsafe to drive.
While driving the vehicle I received a "drivetrain malfunction" message and the vehicle engine stopped and refused to start. The vehicle message further indicated that the vehicle was not driveable to contact the service center. The vehicle has been previously serviced for this same issue and the dealer indicated it was a known issue, but there was no solution offered by the manufacturer at this time. There was no initial warning this would occur or ability to safely pull over before it occured. The event occured in the middle of the roadway while driving, and there not sufficient time to safely exit the roadway, and the immediate decrease in speed was a significant safety issue to ourselves and other vehicles on the road.
Purchased this 2024 BMW X7M60I in March 23, since day 1 of ownership and with 100 miles on the dash the car has had massive breaking, electrical, and engine issues. Almost every safty light on the dash comes on or is always on. Car was taken to Centry West BMW over many times and many months/years. Previous to this new recall dated Feb 24 they replaced the IBC and DSC and the whole brake booster and brake system. This was completed on Oct 5th of 23. I was told that this would fix all the problems with the car. Since then the car is still having the same issues regarding the brakes, engine, and electrical. Previous to this new recall coming out BMW refused to acknowledge that this car is unsafe and unfit to drive. They assured me that it was fixed. Car was taken back in to dealership on June 14th 24 due to the same issues and more new ones appearing. The dealership once more told me that the car was safe and that they are unaware of any recalls and or issues with the car. From day 1 the vehicle would basically turn into a brick and not start and would not allow itself to be driven or towed either since once the car becomes a brick you are not able to switch the car into neutral to tow it. The car would shut down and shut off completely during driving as well almost causing many accidents. When the car shuts off completely there are no breaks or steering wheel to be able to control the car! After many services visits where they continually would not allow me to list all issues with the car on the intake paperwork during service they finally told me they do not know how to fix it. I reached out to BMW NA and asked for a buy back. I feel that BMW NA and their dealerships do not act in good faith. They know of widespread defects and safty issues and constantly try to fool their customers! This car has many issues and the break booster is just 1 of over 15 major safty issues! BMW should Buy Back all these faulty vehicles and make their customers right!
- Toluca Lake, CA, USA
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The air condition is inadequate for temperatures above 80?. Due to the inadequacy of the coldness and the speed at which the fan blows, all passengers in a fully loaded vehicle complain of excessive heat temperatures Safety is an issue if left in the vehicle for a long period of time without proper temperatures being reached for all in the vehicle. The problem has not been able to be reproduced by the local dealer, stating that everything is operating within BMW manufacturer specifications. However, the issue is KNOWN to BMW manufacturer, and BMW dealerships, that the air condition system is in adequate for temperatures above 80?. THE ISSUE APPEARS TO BE SPECIFIC TO THE BMW X7 MODELS. My New 2024 BMW X7 i60 having less than 7000 miles, was recently taken into the local BMW dealership for complaints of slow too cool, or an insufficiently cooling air-conditioning system. The vehicle has third row seating. After a week of keeping the vehicle and my insistence that they keep it to find the issue, the dealer stated that the air conditioning system is operating within BMW manufacturer specifications. However, further research shows that numerous customers of BMW X7 vehicles have complained to the manufacturer with no response, and the same response from dealerships when the vehicle is taken in that the vehicle is operating within manufacturer specifications.
The main center screen that has all the cameras and settings stopped working. It was just a blank screen. Car would start and drive with with just a black screen.
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- Charlotte, NC, USA