This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2020 BMW X7. The contact stated that while turning the steering wheel in either direction there was a squeaking sound coming from the steering column. The contact stated that over time the failure had become progressively worse, and the steering had become unstable while driving at highway speeds. The vehicle was taken to the local dealer who diagnosed that the steering rack was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 19V631000 (Steering). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 74,000.
While driving on the freeway at 70mph, my steering and brake system become less responsive. Could not brake fully. Electronic console gave a numerous warning alerts, including: Cross traffic warning, four wheel drive system temporarily not available, restraint system malfunction, and possible chassis malfunction. I was to pull over to the side of an offramp, and needed about 100-200 feet for the car to come to a complete stop, despite pumping the brakes.
- Brea, CA, USA
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- Daphne, AL, USA