This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Emergency call system malfunction error on the dash. The SOS system is not working nor the GPS or any associated ContactedDrive services as the Internet is failed too. This is dangerous to have nonworking SOS in case of an emergency. THIS IS A KNOWN ISSUE ON X7 but yet no recall from BMW. The reason of this failure is believed to be faulty installation of shark fin antenna from the BMW factory. Its not sealed properly and water can get inside damaging the TCB unit (corroded or shorted the pcba ) This repair is costing users estimated $3k-$4k if car is just out side of warranty. I believe thousands are affected by this fault that originated at BMW-??s factory. I believe in you to do the right thing. Please help. I cannot afford this expensive repair. Expecting - BMW should issue a voluntary recall or at the very least conduct the repair on my vehicle.
The instrument cluster malfunctions - effectively taking the computer dark. This is so widespread they are indefinitely back ordered. Essential car part that is failing too early in lifecycle -?" still a new car, not a mileage issue Not safe to drive -?" must have this part Part is on back order indefinitely which is a red flag and makes us think broader systemic issue with part/class of vehicle Need to find a solution that ensures safety of family and recognizes this issue Repeat BMW customer and want to continue to be so but feeling very uncomfortable and vulnerable given the above
On 11/23/2021 while driving the computer screen stated malfunction with personal protection device with in 10 seconds the rear of the car burst into flames the fire inspector from our insurance company traced the cause of the event to the fuse box neither BMW or the dealership will take any responsibility this car had never been repaired and only authorized dealership did yearly service
While driving on the freeway at 70mph, my steering and brake system become less responsive. Could not brake fully. Electronic console gave a numerous warning alerts, including: Cross traffic warning, four wheel drive system temporarily not available, restraint system malfunction, and possible chassis malfunction. I was to pull over to the side of an offramp, and needed about 100-200 feet for the car to come to a complete stop, despite pumping the brakes.
- Brea, CA, USA
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- Long Grove, IL, USA