This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On December 28, 2023, the "Fasten Seat Belt" sign (rear passenger side seat) and sensor in my BMW x6 starting buzzing even though no one is seating on that seat. I subsequently brought my car to the dealership and the service consultant did an ocular inspection of my seat belt and looked inside the buckle with a flashlight because the seat belt will not lock in place. I was subsequently told that the metal that is supposed to hold the seat belt in the buckle is missing or stuck. Because at that time my car has 59,000 miles, I was told that the warranty has now expired (50,000) and that I have to pay for the diagnoses and fixing of the car seat. Now, the "Fasten Seat belt: sensor for the rear middle seat is also lighted and making the "buzzing sound" even though no one is seating in the middle seat. I believe that my seat belts have become defective and given that I purchased my car around May 10, 2020 - I should not have to pay for fixing seat belt problems for a new car given the safety need for these belts. I would like NTSB to compel BMW to fix my seatbelts.
- Elk Grove, CA, USA
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- Elk Grove, CA, USA