When the car is coming to a stop the drivers floor mat slides on top of the gas pedal. Also when driving, general movement of your foot on the mat causes it to slide forward freely with and restriction. The velcro that attaches to the mat falls off and the mat is free moving. It is a common concern among other BMW X5 owners in online forums. The dealership refuses to assist. Thank you

- Cedar Run, NJ, USA

The dealer performed the EGR Cooler recall in Feb 2023, a month later and the part failed again. BMW should be required to issue a lifetime warranty on these defective parts that have now been recalled twice.

- Bethlehem, PA, USA

NHTSA Recall Number21V907 has been in recall incomplete status since November. Holding up my vehicle for months.

- Solvang, CA, USA

Battery charger trigger a fire. It's BMW genuine DELPHI which comes with car. after charging my car, I unplug it from my car and put on top of plastic ice box before left my garage. Once i'm back to home there was a fire inside of garage. Fire started from battery charger head and it melt plastic ice box and spread to upside of drywall & shelve of garage. there was no damage power cable & plug part of charger.

- Brambleton, VA, USA

BMW X5 with Sunroof starts leaking water inside. BMW does not cover and when I called them the response was it is an outside factor that clogs the drainage pipe and it happens on all type of cars, so no action needed. BMW knows about something and they have not taken any action to prevent it, rather the answer is "it happens with all the cars, so it is okay to happen with BMW model too". I feel it is hazardous for 2 reasons: 1. While driving in rain it suddenly starts leaking which deters an immediate attention from the road. It was by the grace of god, no one was next to me on the road, otherwise an impulse movement would have resulted in the accident. 2. Now, since the carpet soaked the water, although after drying with vacuum, it has started smelling. May be mold is forming which can be hazardous too. BMW knows the issue but does nothing to prevent it from happening and then they gave me an estimate of about $1000 to fix the drainage issue and dry the carpet out. BMW sold me this car as a certified pre-owned and 10 months later I am having the issue of water leaking in the car for which I need to pay to get it fixed.

- Katy, TX, USA

Moon Roof - shattered while driving on free way. Glasses shattered & falling inside & outside car making scary experience.

- Elgin, SC, USA

Vehicle was parked in driveway after being serviced. 9,000 miles on odometer. When driving out of driveway noticed glass noise from above. Rolled back sunscreen and glass fell down into vehicle. On further inspection the glass around the hole is raised upward as if compressed from the outside frame. If driving at freeway speeds the safety glass fragments would have injured occupants. This appears not to be an isolated problem and dealers do not disclose that it is.

- Castroville, TX, USA

The passenger blind side detection will not pick up vehicles only 20% of the time.

- Buckhead, GA, USA