This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2018 BMW X5. The contact stated while starting the vehicle, there was blue smoke coming out of the exhaust pipe. The vehicle was taken to the dealer, where it was diagnosed that the turbocharger had failed and needed to be replaced. The dealer informed the contact that the vehicle was not covered under TSB Number: B111116. The vehicle was not repaired. The manufacturer was notified of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 69,000.
- Woodcliff Lake, NJ, USA
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- Woodcliff Lake, NJ, USA