This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2017 BMW X5. The contact received notification of NHTSA Campaign Numbers: 21V586000 (Fuel System, Diesel) and 21V907000 (Fuel System, Diesel) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the failure. The contact stated that while driving approximately 40 MPH, the vehicle suddenly stalled with an unknown warning light illuminated. The vehicle failed to restart and was towed. The approximate failure mileage 75,000. Parts distribution disconnect.
The contact owns a 2017 BMW X5. The contact received a recall notification for NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2017 BMW X5. The contact received a recall notification for NHTSA Campaign Number: 21V586000 (Fuel System, Diesel). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The part was not available for repair. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2017 BMW X5. The contact received notification of NHTSA Campaign Number: 21V586000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving approximately 30 MPH and attempting to accelerate, the vehicle suddenly loss power, and the fuel pump failed. The contact was able to coast the vehicle to the side of the roadway. The vehicle was towed to the dealer. The contact stated that when the vehicle was towed, he learned that the gear shifter was locked in position. The approximate failure mileage was 29,000. Parts distribution disconnect.
The contact owns a 2016 BMW X5-Diesel. The contact received notification of NHTSA Campaign Number: 21V586000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact spoke with a dealer, and the dealer confirmed that part was not yet available. The contact had not experienced a failure. The manufacturer was made aware of the issue. VIN tool confirms parts not available.
A D V E R T I S E M E N T S
- Fountain Valley, CA, USA