The contact owns a 2014 BMW X5. The contact stated while starting the vehicle, the air bag warning light illuminated. The contact stated that the warning light had become a recurring failure. The local dealer was contacted, and the contact was informed that there were no open recalls associated with the VIN. The vehicle had not been repaired. The manufacturer had been informed of the failure and informed the contact that there were no recalls associated with the VIN. The contact researched online and related the failure to NHTSA Campaign Number: 15V147000 (Air Bags). The failure mileage was 131,225.

- Albuquerque, NM, USA

Water keeps coming inside the car every time its raining outside, I took the car to a BMW dealership and they fixed staying that the roof drains were clogged, after a month again water inside my car after the rain, I took my car back to the dealership and they fixed again they charged me even though I had a warranty, now after couple of months again water inside the car affecting the electric under the passenger seat and all over the car, please look in to this matter this was a 90K BMW, we have kids traveling inside the car and we don't want the electric or airbags to get on fire or explode, thank you we appreciate it.

- Boston, MA, USA

Idiot light says passengers air bags has fault.

- Upper Marlboro, MD, USA

Takata recall.... I received notification from BMW of the safety recall and "final remedy available" I called stevens creek BMW to schedule an appointment and was advised that it will take about 1 month for them to get the part. With a recall involving serious injury or death I feel that 1 month is far too long to expect owners not to be able to safely drive their vehicle.

- San Jose, CA, USA

The contact owns a 2014 BMW X5. The contact received notification of NHTSA campaign number: 16V683000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair the contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect. Updated 03/15/17

- Beaverton, OR, USA

I am reporting to you an accident I suffered last Wednesday, February 25, 2015 with my 2014 BMW X5. In the accident, I slid on ice on the road for more than 150 feet and then went off the side of the mountain, became airborne, broke through trees, and then eventually crashed into a concrete wellhouse about 50' down the mountain. The impact by the concrete wellhouse caused my entire front driver's side and driver's door and left front to be damaged. The damage is very significant. When I finally stopped, the computer screen on the car said "airbag failure/malfunction." I have suffered injuries because of the fall and the impact to my neck, back, shoulder, arm, etc. I am extremely concerned that my car, supposedly an incredibly safe and smart vehicle, failed to protect me with the deployment of the airbags.

- Asheville, NC, USA