This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall - I have waited 1 1/2 years a resolution and nothing done. Now that I am out of warranty, I am more ademant that this gets resolved before I'm killed. Also, what is the work-around? like, disabling the airbag.
Takata recall. The contact owns a 2013 BMW X5. The contact received notification of NHTSA campaign number: 16V071000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (BMW of birmingham, 1000 tom williams way, irondale, al 35210, (855) 850-3425) did not give a specific date for when the part would become available. The contact was unable to determine when the vehicle would be repaired. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. In addition, the vehicle was included in NHTSA campaign number: 17V138000 (power train). The contact was not experiencing a failure. Parts distribution disconnect.
Takata recall & front driveshaft recall recalls were issued, but repair work never done. It became a pattern that manufacturer just published recalls to meet the government requirement but not really offer actual work to resolve the safety issues.
Takata recall. The contact owns a 2013 BMW X5. The contact received notification of NHTSA campaign numbers: 17V138000 (power train) and 16V071000 (air bags). The part was not available within a reasonable time frame to schedule the recall repair until mid July of 2017 according to penske BMW of san diego and the manufacturer. The contact was unable to determine when the vehicle would be repaired for several month after calling. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure. Parts distribution disconnect.
The contact owns a 2013 BMW X5. The contact received notification of NHTSA campaign numbers: 16V071000 (air bags) and 17V138000 (power train). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
On 4/6/2017 I parked my 2013 BMW X5 at 7:30pm, around 3am I heard a popping sound and the alarm going off. I looked out the window and fire was coming from under the hood. On 3/20/2017 I took it in for service because it did something crazy and the engine malfunction light came on, also there was a short in the fog lights. BMW said they they changed the coil in the engine and fixed the lights they also told us we need to upgrade the sos button or take a $300 refund and not fix the sos system. They completed that repair on 3/28/17. 8 days later my truck caught fire
Takata recall. The contact owns a 2013 BMW X5. The contact received notification of NHTSA campaign numbers: 16V071000 (air bags) and 17V138000 (power train). The part was not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2013 BMW X5. The contact received notification of NHTSA campaign numbers: 16V071000 (air bags) and 17V138000 (power train). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact spoke to a dealer who stated the parts for NHTSA campaign number: 16V071000 were unavailable the contact had not experienced a failure. Parts distribution disconnect. Updated 07/12/17 updated 09/22/2017
Takata recall. The contact owns a 2013 BMW X5. The contact received notification of NHTSA campaign numbers: 16V071000 (air bags) and 17V138000 (power train). The parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer and was informed that the parts were on backorder. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
It has been 1 year since BMW notified me of takata recall on my car and the problem is still unresolved, no communications since, I have called service dept. Several times and all I get is "we'll call you when the parts are available."
Takata recall. I am writing to complain about the excessive amount of time that has passed without the airbag being fixed. I has been 14 months and I am still driving what I consider to be an unsafe vehicle. BMW refuses to give any estimation of when this will be resolved. This must be remedied.
The contact owns a 2013 BMW X5 sav. The contact received a recall notification for NHTSA campaign number: 16V071000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall - we have asked that our car be repaired and the local BMW office and the corpoarate office refuse and said they are only fixing cars being traded in for new bmws. I got an estimate for a trade in on my car from GMC and the value went down $10K because of the recall and it not be fixed. I would like my car fixed, this is a safety recall and they are prioritizing my safety over that of someone buying a new BMW.
Takata recall. The contact owns a 2013 BMW X5. The contact received notification of NHTSA campaign number: 16V071000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2013 BMW X5. The contact received notification of NHTSA campaign number: 16V071000 (air bags). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall - received my notice in March regarding the airbag recall. To date I hear nothing but "we are working on it". I was T-boned several months ago and was terrified my airbag would deploy and I am constantly concerned for my safety when driving my car and BMW seems to care less.
Takata recall. The contact owns a 2013 BMW X5. The contact received notification for NHTSA campaign number: 16V071000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
My car has had an open recall since February 5th, 2016 and I have yet to hear from BMW regarding when the recall will be repaired. Several emails to service adviser result in a generic response that parts are not available.
A D V E R T I S E M E N T S
- Plano, TX, USA