This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Drive shaft malfunction. Was driving this morning and made a normal left turn and I heard something pop and as I continued to drive something front passenger wheel well was banging. I got the car towed to my mechanic and they discovered there was an actual recall on this same part. I never received any mail notification about this part and I am constantly receiving mail about an airbag recall that BMW has said they have already repaired. BMW did some repairs on my vehicle (and held it for week) less than a year ago and never mentioned repairing the recalled parts. This is horrible! the BMW dealership was BMW of annapolis, in Maryland. If photos are needed my repair shop can provide them.
Was driving at 60mph on the taconic state parkway with my family on flat pavement when I heard a loud pop from the rear of my sav like tire blew out. Pulled over thinking a tire popped. Saw nothing so I kept driving, I immediately noticed something wasn't right with the suspension in the rear of the truck. Had the truck towed to a shop, both of the rear springs broke in different locations. The passenger rear spring sheered off at the bottom of the spring. The driver side sheered off at the top. I have not taken any pictures yet because it is in the shop but I can get them later this week.
The contact owns a 2012 BMW X5. The contact received notification of NHTSA campaign numbers: 16V071000 (air bags) and 17V138000 (suspension). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. BMW bellevue in bellevue, Washington was made aware of the recalls, but did not have parts available for the repair. The dealer stated that the contact would receive a second letter once the parts became available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I was hit by a car turning left in front of me. Left front side and door hit. Wheel knocked at angle under car. Steering wheel airbag burned my right hand when it deployed.
- Austin, TX, USA
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- Laurel, MD, USA