The contact owns a 2012 BMW X5. The contact received a notification of NHTSA campaign number: 18V336000 (engine and engine cooling). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer and manufacturer were not contacted. The part was not available for the repair. The contact had not experienced a failure. VIN tool confirms parts not available.

- Charlotte, NC, USA

The contact owns a 2012 BMW X5. While driving approximately 35 mph, the 'service engine soon" message illuminated. The vehicle was taken to an independent mechanic who determined that the turbo auxiliary water pump failed and needed replacement. The dealer was not contacted. The manufacturer was made aware of the failure and stated that the VIN was not included in NHTSA campaign number: 18V248000 (engine and engine cooling). The vehicle was not repaired. The approximate failure mileage was 96,000.

- Spring, TX, USA

2012 BMW X5. Consumer writes in regards to vehicle stalled several times. The last dealer, told the consumer the stalling was due to bad gas.

- Oneida, NY, USA

I tried to start up the car, it started, I drove a few feet, and then failed. I received a warning message saying that the engine malfunctioned. I was in the middle of the parking lot so I managed to get it to start again, it barely moved, and then failed again. One more time I was able to start it and get it into a parking space. I tried to start it up multiple times again but nothing happened. I called BMW to have it towed.

- Portland, OR, USA

The contact owns a 2012 BMW X5. The contact stated that the engine roms would fluctuate repeatedly as the vehicle would attempt to stall. The dual exhaust system failed and only the driver's side exhaust was operable. The vehicle was taken to the dealer several times and the manufacturer was contacted. The manufacturer advised the contact that there were no failure within the vehicle. The vehicle was not repaired. The failure mileage was 5 and the current mileage was 7,500.

- Suwanee, GA, USA

The vehicle sporadically suffers from engine failure when executing a sharp turn. This has happened so far on three separate and distinct instances during its first 1,000 miles of service, under the operation of two different drivers, with several passenger witnesses on one occasion. When these failures happen, the vehicle engine stalls or otherwise shuts itself off, which leads to loss of power steering in mid-turn and loss of braking. The only way to recover control of the vehicle is to let it coast to a stop, then put the vehicle in park, then push the ignition button to re-start the car.

- Sugar Land, TX, USA

I leased my 2012 BMW X5 35I in May 2011. I was driving on the interstate with 2 toddlers at around 65 mph, when the car suddenly lost power and the message displayed "engine malfunction, reduced power". I pulled over on the shoulder, and tried to re-start the car, but it won't start. When it did start after multiple attempts, the car shook vigorously and then turned off. I initiated the sos call via the BMW assist feature in the car. For some reason, the call failed multiple times, and the data could not be transferred. When the call did go through, the car could not send my exact coordinates to the reps to help me get a tow truck. After trying for about 30 min to get help from the BMW assist, I tried to restart the car, which started normally as if nothing ever happened. The in-built diagnosis said "all systems ok". I got on the interstate, and as I reached around 60 mph, the engine stalled again with the same message "engine malfunction...". for the next 1.5 hours, I tried to call the BMW assist over my phone to get help. The said the tow truck should come in the next hour. For about 2 hours, the 2 toddlers and 3 adults were sitting by the interstate. When the tow truck did not show up, I called the BMW assist reps again, to be told that the truck shall take another 45 minutes to reach us. I then called my friend to take everybody home, and I stayed with the car. I then tried to drive at about 40 mph and take the car to the dealer, only to be pulled over by the highway patrol. He said I was violating the law by driving at 40 mph in a 70 mph zone. I then called my insurance company to get a tow truck, which arrived in 30 min. The next day my wife took the car to the dealer, and the report sheet they provided said that the high pressure pump was faulty, and that they have replaced it. I am yet to take my car on the interstate to check the performance at 65 mph.

- Fairfax, VA, USA