This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Over one year there are 3 recall incomplete with my car: 1. Feb 05, 2016 NHTSA recall number16V071, driver's front air bag 2. May 13,2016 NHTSA recall number16V311 front driveshaft 3. Oct 13,2016 NHTSA recall number16V746 in-tank fuel pump
Takata recall. The contact owns a 2011 BMW X5. The contact received notification of NHTSA campaign numbers: 16V071000 (air bags) and 16V746000 (fuel system, gasoline); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted at 540-342-3733 and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2011 BMW X5. The contact received notification of NHTSA campaign numbers: 14V176000(engine and engine cooling), 16V071000 (air bags), 16V364000 (air bags), and 16V746000 (fuel system, gasoline). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The rick hendricks BMW dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available for NHTSA campaign number: 16V364000 (air bags). Parts distribution disconnect for NHTSA campaign numbers: 14V176000 (service brakes, hydraulic), 16V071000 (air bags), and 16V746000 (fuel system, gasoline).
Purchace car from darcars Kia with 50299 32,747,85 on about 12/08/2015.July 15th car run hot housing unit had to be replace coolant pump, asa-bolt, thermostat, coolant, ep battery 92ah cost $ $2550.48. At BMW of silver spring 3211 automobile blvd.silver spring, md 20904. Car would not starter on May 20th 2017 had a car tow to BMW of silver spring, md Thursday night was told Monday that tech ran diagonostict scan and found faults stored for stater tech recommendend replacing starter $1400 I decline had truck towed to rossi's automotive 903 selim rd. Silver spring, md 20910 where the car is now waiting to be towed back to BMW of silver spring. Been without my vehicle since May 20th,2017. Had driven my car a full year.still paying geico and navy federal credit union $32,747.85
Crystallized diesel exhaust fluid (def) clogging selective catalyst reduction (scr) metering valve. Valve failure. Additional subsequent damage to def metering line, nox sensor, wiring, connectors, etc. Check engine light on. Multiple codes set in computer. Same issue with same scr metering unit part # 18 30 7 807 206 (Bosch oem) as acknowledged in BMW technical service bulletin si B 18 04 12 which covers replacement of selective catalyst reduction (scr) metering unit in E90 series vehicles with same M57Y diesel engine as my vehicle. BMW has extended warranty coverage for my vehicle to 10 years/120,000 miles for other related diesel exhaust fluid (def) issues, including, but not limited to active def tank/sensor, footwell module, egr/nox sensors, etc.
- West Hartford, CT, USA
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From a stop: Upon depressing the gas pedal, there is a delay in the reaction of the car to move forward. As it moves, it lunges forward because of the added gas suddenly propelling the car. As a result, you can either move forward extremely slow from the start or jump forward pulling you back into the seat. On the highway: Occasionally, sudden increased speed, as needed for passing, is denied and the car actually travels at a continued steady speed. If you've ever moved into an available lane to discover a speeding vehicle closing on you rapidly, you'll get one hell of a scare when your car fails to move faster to get out of the way. Been there and turned white as a ghost. I heard on the radio in miami that the need for this recall was known to BMW but repeated requests to BMW to address this recall have gone unanswered except that the dealers don't have notice yet from BMW corporate. Note: I brought this problem to the attention of BMW dealers and corporate in 2011 and periodically since with no help. To my knowledge they never mentioned it on any repair orders and only told me that the car adjusts to the manner in which individual drivers operate the car so as my wife drove the car primarily, I as a secondary driver would need to allow time for the car to adjust to my way of driving. In 2015 my wife began driving a maserati full time and I was relegated to the X5. The faulty acceleration has never changed and my wife, since 2015, has noticed the acceleration problem where before she became used to the way the car reacted.
Takata recall.......no remedy yet, I have been waiting now close to 2 years. After speaking with 3 different dealers in my area, I'm told they have no idea when either recall will be fixed because the manufacturer has no parts.....gas smell in vehicle when driving, fuel pump recall, however, no timetable for fixing.
Takata recall. The contact owns a 2011 BMW X5. The contact received notification of NHTSA campaign number: 16V071000 (air bags). The manufacturer was unable to supply the part to the dealer and the vehicle had not been repaired for over a year. The contact was uncertain as to when the air bag recall would be repaired. In addition, the contact received notification of a manufacturer recall concerning the fuel system. The part was not available. The contact was not experiencing a failure. Parts distribution disconnect.
The contact owns a 2011 BMW X5. The contact stated that while driving at various speeds, a fuel odor emitted inside the vehicle. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 16V746000 (fuel system, gasoline) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 70,000. Parts distribution disconnect.
The contact owns a 2011 BMW X5. The contact received notification of NHTSA campaign number: 16V746000 (fuel pump); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2011 BMW X5. The contact received a recall notice for NHTSA campaign number: 16V746000 (fuel system, gasoline). The dealer stated that the part was not in production. In addition, vehicle sputtered the manufacturer was notified of the failure and was unable to provide a reasonable time frame to supply the part to the dealer. The VIN and failure mileage were not available. Updated 05/31/17 updated 09/15/2017
Takata recall. The contact owns a 2011 BMW X5. The contact received notification of NHTSA campaign numbers: 16V071000 (air bags), 16V3110090 (power train), 16V364000 (air bags) and 16V746000 (air bags, fuel/propulsion). However, the parts to do the repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2011 BMW X5. The contact stated that the engine failed and smoke emitted under the hood while driving. The vehicle was towed to an independent mechanic for inspection where it was diagnosed that the fuel diesel heather failed, causing the vehicle to overheat. The vehicle was not repaired. The manufacturer stated that the vehicle was not included in NHTSA campaign number: 13V339000 (fuel system, diesel). The failure mileage was 100,000.
The vehicle experienced a high pressure fuel pump failure. Upon merging on to a highway the following symptoms occurred: Backfiring, loss of power, misfires, and reduced engine performance. The vehicle was unable to maintain nominal fuel pressure in the fuel rail. The high pressure fuel pump was replaced as per BMW service documentation which required the replacement of the throttle body gasket, and 2 aluminum bolts securing wiring harness to the engine block. There were numerous fault codes present. All were consequential except for "002C01 high pressure fuel, plausibility pressure too low".
My 2011 X5 has an egr cooler leak, which is leaking diesel exhaust under the hood andinto the cabin of the car. The engine and egr cooler is covered in black soot and there is a strong diesel exhaust smell under the hood and in the cabin of the car. The egr cooler is leaking diesel exhaust constantly while the car is running. BMW service center and a third party service center have confirmed this issue and said that they have encountered many cases with the same issue. They do not know why a recall has not been issued because diesel exhaust can cause cancer and poses a significant health risk. BMW has recalled the egr valve but not the egr cooler.
The high pressure fuel pump along with high pressure fuel pump sensor and injector has failed, causing the engine to reduce power and making it an unsafe condition to drive at highway speed.
For the past year or more, driving any distance started fits of yawning. On occasion it has been difficult to stay awake. On July 27, 2015 I apparently blacked out in very heavy traffic and woke up having collided with the vehicle in front of me. Diagnosed as pre-diabetic, I believed this was my problem, and unrelated to my vehicle. However, my car took 31 days to repair, and while driving the rental car this yawning never again occurred. Yesterday (September 24, 2015) it happened again. No collision, but great difficulty getting home, even with the driver's window open for maximum fresh air. I am convinced that the vehicle is leaking carbon monoxide into the passenger cabin. It's going back to the dealer today
Vehicle shut down on busy road had it towed to work shop.mechanic said hpfp fuel pump failure common problem.rallye BMW said no warranty refuse to change it.
Severe acceleration delay from a stop pulling out into traffic nearly caused me to be broadsided. During the first 1/2 to 1 second after depressing the accelerator there is little to no reaction from the vehicle. After this pause, which is well beyond what could cause an accident, the vehicle surges uncontrollably. I found myself sideways on a wet paved road. My natural inclination after the pause was to press for more gas, any other reaction would have left me sitting in the middle of oncoming traffic. This complaint is well documented when researching BMW acceleration lag or throttle tip in on the internet. It is incredible that BMW would be able to allow such unsafe programing of their vehicles. This is sure to have caused accidents. I was lucky, others may not be.
A D V E R T I S E M E N T S
- Syosset, NY, USA