5.4

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
17,100 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 BMW X5 accessories - exterior problems

accessories - exterior problem

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2011 BMW X5 Owner Comments

problem #2

Jun 202019

X5

  • miles

A D V E R T I S E M E N T S

The vehicle loses power and suddenly increase it while driving the vehicle it also jerks steering feels loose leaking oil from the engine. Computer on the dash reads to add a quart this is happening every other day since I got it back from the dealer. The vehicle is back at the dealership and advisors tell me there is nothing wrong with the oil all lies. They dismantled my entire engine the vehicle never drove the same again plus the check engine light is flickering. Please help!!!!!!! vehicle shut down on me while I was in the highway driving slowing I pulled out of the highway into and exit and from there I had it tow to BMW after they so called fixed it again

- Far Rockaway, NY, USA

problem #1

Dec 222014

X5 8-cyl

  • 34,200 miles
In late December 2014, the right headlight washer nozzle and cover fell off some time during use (vehicle speed is unknown; 45 mph is a guess). The vehicle did not have any snow or ice on it. In early March of 2015, both headlight washer nozzles and covers fell off within a week of each other, both times with no snow or ice on the vehicle (the vehicle is parked in a garage at both home and work). The right nozzle/cover assembly was hanging loosely, and was salvaged. In January 2015, BMW would not pay for repairs under warranty, claiming the parts were "exterior trim, " rather than safety features, and therefore not covered. After the second incident involving both washers, BMW would not allow the dealership service center to deactivate the headlight washers (to prevent future incidences), claiming the parts are "safety features." It seems BMW changes the designation of the parts based on what will cost them money. The washers are obviously safety features, and are included as part of the vehicle's optional "cold weather package, " intended to keep the headlights clear of debris like road grime and ice. The parts are also obviously defective, as they keep coming off under normal use well within their expected lifespan, and initial research has shown this is a very common problem with BMW vehicles that have headlight washers.

- Amarillo, TX, USA

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