This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall. The contact owns a 2009 BMW X5. The contact's VIN was included in NHTSA campaign numbers: 17V020000 (air bags), 16V071000 (air bags), and 16V746000 (fuel system, gasoline). The dealer stated that the parts were unavailable for months to receive the two air bag recalls. The contact stated that the vehicle was slow to pick up speed and the engine was idling roughly. In addition, the engine warning indicator randomly illuminated. The manufacturer was notified of the condition and suggested that the vehicle be taken to a dealer for diagnostic testing. The contact was waiting to determine a solution from the manufacturer. The dealer indicated that additional repairs may be required. The contact felt as if the remedy failed to provide a solution for the current condition. The failure mileage was not available. VIN tool confirms parts not available and parts distribution disconnect.
On Oct 1/2008 there was a bolettin saying that waterpump and thermostat were defected. But bwm is just replacing the ones under diesel fuel. There is more gasoline fuel X5's cars than diesel. Why they dont just fix the ones with this issue? there is alot of complaints about it on the web.
Takata recall. The contact owns a 2009 BMW X5. The contact stated that the check engine warning indicator illuminated intermittently. The contact received notification of NHTSA campaign numbers: 16V071000 (air bags) and 16V746000 (fuel system, gasoline). The parts for the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 45,000. The manufacturer was made aware of the issue. Parts distribution disconnect. VIN tool confirms parts not available.
The contact owns a 2009 BMW X5. While driving, an odor of fuel emitted into the vehicle. While in traffic, smoke appeared under the hood. The contact coasted over to the side of the road and noticed antifreeze leaking into the engine. The vehicle was taken to the dealer, but was not diagnosed or repaired. The VIN was included in NHTSA campaign number: 16V746000 (fuel system, gasoline). The manufacturer was made aware of the failure. The approximate failure mileage was 145,000. - (recall related incident)
The contact owns a 2009 BMW X5. When the ignition was turned to the on position, the vehicle failed to start. The contact had to make several attempts in order for the vehicle to start. The failure recurred numerous times. The vehicle was taken to an independent mechanic, but was not diagnosed or repaired. The manufacturer was made aware of the issue and stated that the VIN was included in NHTSA campaign number: 16V746000 (fuel system, gasoline). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 112,000. VIN tool confirms parts not available.
- Lawrenceville, GA, USA
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The contact owns a 2009 BMW X5. While driving 65 mph, the vehicle stalled without warning. The steering wheel became difficult to turn and the gear selector shifted from the drive position to the neutral position. Afterwards, the engine light illuminated. The contact could not restart the vehicle. The vehicle was towed to a local mechanic, but was not able to be diagnosed. The manufacturer was not made aware of the failure. The failure mileage was 80,000.
The contact owns a 2009 BMW X5. The contact stated that while driving at approximately 25 mph, the overheat engine warning light illuminated continuously. In addition, the vehicle stalled. The vehicle was towed to the contacts residence. The contact was an independent mechanic and diagnosed that the electrical water pump needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 11V521000 ( engine, engine cooling). The manufacturer was notified of the failure. The approximate failure mileage was 86,000.
Diesel X5 has a faulty passive def tank which illuminates the check engine light and does not provide def fluid to the emissions control system. BMW will not pay for repairs and could not provide replacement part for the last 6 months due to sensor redesign. Vehicle emitting toxic emissions for 6 months. Could be thousands of vehicles affected. Health safety condition.
Driving through the neighbor hood after some rain, ended up driving through a few inches of rain water, while the opposite traffic struck the same puddle, it caused the front of intake system right under the hood to suck in water causing the BMW SUV to light up multiple sensors, loose alot of power and 4X4 traction stability to act up. The rainwater that got ingested almost causing the engine to hydrolock or sieze up. The SUV became undepedable due to all the error codes acting lighting up and causing the SUV to run at low power.
On 10/28/13, I was on a two lane county road, speed limit 45, travelling at 45mph, when the engine overheating light came up on the panel, advising me that the engine was overheating. Shortly thereafter, the warning light advised that the engine had overheated and to pull over asap. While trying to find a safe shoulder, the engine shut down, so there was no more power. I was able to get to the side of the road, gliding. While trying to call for assistance, the electrical system shut down, so that I was unable to operate the windows or any other functions. I had the car towed to the dealer. Per the dealer invoice, the electric water pump/coolant pump were defective and needed to be replaced. In addition, due to the incident, the thermostat had to be removed and replaced. The bill was $1136.77, not including a "dealer goodwill" credit of $268.59, reflecting 50% of the cost of the new water pump. While the car was at the dealer, I went on line and discovered that there have been dozens upon dozens of reported problems with the BMW water pumps, and that this part has been the subject of recall 11V521000, for 2008 models, and that recalls exist for more recent models. I attempted to discuss the matter with BMW North America customer relations, the supervisor there advised me that the problem was not with BMW, but that the problem was that my VIN number had not been listed by the nstb on the recall, and that it was therefore the government's fault! I urge you to review the blogs noted on arfc.org regarding 2008 X5 water pump problems. The fact that the car's response to the water pump failure was to shut down with only seconds of warning placed me, and any other driver of this vehicle in a life threatening situation--several of the posts talk about this happening on a busy highway. I could have died. The car should be recalled, and I should be reimbursed.
I have a BMW X5 2009. I bought this thing brand new 0 miles. Recently has 39000 miles since I both I having issues all the time like Saturday 2/9/13 around 11:00 pm I was returning from Louisiana with my family have a 2 year old son & on I-10 was driving 80 miles an hour and engine just turn off while driving & I was pull over once I stop car trying restart and just don't restart and finally every thing dead no power just dead. Battery die call road side assistant and they send some thru company he told me put car on neutral I don't know how to put on neutral because I cant put neutral bec. Everything was off like no power so I cant do it & he cant do it I call BMW road side assistant I asking help me to put on neutral he say he don't know how to do? just doesn't make any thing BMW road side assistant don't know.... could got kill on road with family. Purchase this X5 $65000.. not expecting this kind issues just not happy 0: engine turn off on road (Jan 9 2013) 1: air blower for ac problem (replaces) Jan 2010 2: sunroof not closing 3: navigation dvd not reading so they replace it.. 4: Jan 31 2013 engine sign came up they fix it.... 5: BMW symbol out side and inside fade it ( replace it) 6: inside driver side handle on door fade (replace ) should I expect this kind problem on BMW X5 [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
A D V E R T I S E M E N T S
- Niles, IL, USA