This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I drive a 2006 BMW X5. This morning while completely stopped in the drive thru of the bank at the window, reaching into the open drawer for a deposit slip, my BMW accelerated wide open on its own. I distinctly looked down and my foot was on the brake. The car was moving extremely fast and the engine was revving as if the gas was pressed even though my foot was on the brake. The drive thru opened up into a long parking lot. I was able to pull up the parking brake to stop the car. It was so scary and I was at the point to make a decision to get into traffic, if I could make the turn or to hit a retirement building. Once the car stopped, I put it in park and turned it off. I checked to ensure there was not anything on the gas pedal and there was not. This is a major issue and I am so thankful to god, he allowed me to stop this car. This has to be some type of defect.
This is about a leased 2006 BMW X5. I was parking the car, & had applied the footbrake when the car began to accelerate. I floored the brake pedal again, but the car did not stop, so I applied the handbrake & still it did not stop. It crashed through some bushes, over a concrete sidewalk & into the street which luckily had no traffic. I was able to slam the gearshift into reverse & turned off the ignition to stop the car while at a right angle to the lane markers in the road. Very lucky that there was no oncoming traffic at that hour. I restarted the car, put it into reverse gear & backed over the same path & into the parking lot & pulled the handbrake & turned off the ignition. I called braman BMW of w. palm beach to tow the car away since I was unwilling to drive it anymore. Their head mechanic, prior to inspecting the car, during a 3-way phone call with me & joe of braman BMW in w. palm beach, stated that he concluded (before he ever looked at the car) that I was at fault & that I must have mistakenly pushed the accelerator pedal instead of the brake pedal. They called me on Monday, December 29, said they test drove it & found nothing wrong. They said they would call BMW's national office & get back to me. So far I have had no call back.
- Juno Beach, FL, USA
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- Valley, AL, USA