This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall. The contact owns a 2005 BMW X5. The contact received notification of NHTSA campaign numbers: 16V071000 (air bags), 17V020000 (air bags), and 17V138000 (power train). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The dealer stated that NHTSA campaign number: 17V138000 (power train) was underway for other vehicle's of the same model for the last couple of months. The service adviser informed the contact that NHTSA was responsible for distribution of parts. The manufacturer was notified of the failure and informed the contact that the air bag parts could be expedited within 2-3 weeks. The contact had not experienced a failure. VIN tool confirms parts not available for NHTSA campaign number: 17V020000. Parts distribution disconnect for NHTSA campaign numbers: 17V020000 and 17V138000.
Bang/clunk/kick - after giving gas from a rolling stop - feels like just got hit! what the hell is going on? this is not safe, my neck gets snapped back big time. I just purchased my 2005 X5 4.4I (88K miles) and all of a sudden every time I don't stop completely from a stop sign (rolling stop or slight incline) I hear and feel this loud bang/kick/clunk after I press the gas. Seems like it's trying to find a gear or the transfer case has something wrong or rear differential" closest reference to what I am experiencing: Transmission bump - bimmerfest - BMW forums or another way to describe it is that it feels like I just got rear ended by another car -- after giving it gas from a rolling stop or on an slight incline and my neck gets snapped back. Just got a " transmission fail safe error" last night, so I pulled over, stopped the engine, and started up and message went away. Wtf? seems like the transmission is suddenly not engaging? does anyone know what I should do besides trading it in before it gets worse and have to pay $$$ to fix? this is an issue for this make and model, so why isn't BMW fixing this in a recall"
Engine iced up and hydro-locked from condensate. Stalled in traffic with slippery roads, in front of a logging truck. Very narrowly escaped collision. Found many incidents of this on internet and it appears that BMW has allowed this to continue over time and is not acknowledging issue. Repair shop I'm using has dealt with many incidents of this, too. Used for 17 mile each way daily commute so short trip-related problems should not be an issue.
On 1/6/14 I went outside and started up vehicle and let it warm up for a bit and then I drove about 2miles and car was acting funny as I drove it. It didn't want to go so I gave it some gas and RPM's revved up but odometer was moving up and down all crazy. I left vehicle cranked as I went into store and drove it back home. Didn't want to turn it off in case it didn't start back up. On 1/8/14 I went out and cranked car to warm up for a minute and then put car into drive and heard a loud pop. I then put car back into park. Car acted as if it didn't want to stay started so I gave it some gas and then a bunch of smoke came out from exhaust pipes. Turned car off and let all smoke clear and tried to restart car but it wouldn't turn over. Had car towed to import specialty and 2 days later they informed me this is a common issue with make & model that the diaphragm bust and the tcc valve breaks and throws oil everywhere. Thank goodness I bought a extended warranty that covers power train but not this issue $1,725 on the low side to just clean oil out and then we will be able to look further into car to see if engine is salvageable or not. I am in a rental car paying for that, repairs to start are just $1.725.00 plus.... car payment. We don't know if warranty will cover this after they find out what happened per mgr at import specialty. I have called BMW nashville for goodwill assistance because of year of car per [xxx] they can't help. This is a know issue with this car and BMW needs to reimburse consumers who have had to shell out monies to fix this issue and other repairs because of this issue. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
I own a 2000 BMW X5 that cost approximately $62,000. My vehicle has only 27,593 miles and needs transmission repairs totally over $8,000. I was driving on a residential street when the vehicle broke down after stopping at a stop sign. When I stepped on the gas to drive the car made a very loud high pitched screeching sound and would no longer drive. It was towed into the same dealership where I purchased the vehicle. I was told that the transfer case was bad and this caused metal splines to enter the differential and that I would need a new transfer case, drive shaft, and front differential. The warranty covered "4 years or 50,000 miles" and I had exceeded the number of years covered by the warranty. I understand that the vehicle is outside the terms covered by this warranty, but the implication made by the warranty is that the vehicle will drive for at least 50,000 miles. I am extremely disappointed that a $60,000+ vehicle can only drive 27,000 miles without a major failure. Bmv has offered to cover 50% of the repairs, which would leave over $4,000 for me to come up with to make the vehicle drivable. This repair includes two "re-manufactured" components: The trans box, and the final drive. I am extremely disappointed in the vehicle and in the manner in which this has been handled by not only BMW but by the dealership, crevier BMW, where I purchased the vehicle.
A D V E R T I S E M E N T S
- Colorado Springs, CO, USA