This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2004 BMW X5. While driving, there was a burning odor inside the vehicle. The contact noticed a hole burned into the driver's seat. The contact's jacket was also burned. There were no injuries. The dealer diagnosed that the seat heater had a malfunction. The heater mechanisms failed and needed to be replaced. The vehicle was not repaired the manufacturer was made aware of the failure. The approximate failure mileage was 94,000. Updated 06/07/17
The contact owns a 2004 BMW X5. The contact stated that the driver side seat heat warmer burned a hole through the seat. There were no injuries; however, the contact felt the heat of the burner coming through the seat. The dealer determined that the seat would need to be replaced. The manufacturer was notified of the failure. The failure mileage was 170,000.
- Union Pier, MI, USA
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- Westhampton Beach, NY, USA