This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall. The contact owns a 2003 BMW X5. The contact stated that the driver side door failed to lock when exiting the vehicle. The failure recurred numerous. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 15V318000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 75,000. VIN tools confirms parts not available.
The contact owns a 2003 BMW X5. The contact stated that the exterior driver's side door latch failed to operate properly. The vehicle was unlocked manually with a spare key and the contact entered the vehicle through the rear driver's side door. The vehicle was taken to the dealer for inspection where the contact was advised that the door latch was fractured and needed replacing. The vehicle was not repaired. The manufacturer was notified of the incident. The approximate failure mileage was 61,600.
I own a 2003 X5. I live in NY. Whenever the weather goes below 20 degrees my door locks freeze. I am able to pull open the drivers side door, but once I get in and try to close it the door swings back open. I have pulled the door closed and manually pushed down the lock, but when I try to exit the car I am locked in. The locks will not open and I am stuck in the car until it warms up. There have been times that I had to crawl over to the passenger side door to get out. The windows will not go down and the locks will not engage. I have taken the truck to the dealer and they state that there is nothing that they can do. I have had to sit in the car over 30 minutes in order for the locks to unfreeze so that I can exit the car. This is a safety hazard and I believe it should be looked into. Maybe the locks can have some type of protective material put on them so they do not succumb to freezing temperatures so easily. I purchased this truck specifically for the winter and find it troubling that the winter is the worst time for this vehicle. This has happened 5 times this winter so far and we are only in February with many more cold days to come.
- Yonkers, NY, USA
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- Kapolei, HI, USA