This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On June 3, 2009 I took my X5 BMW to checkered flag BMW 5225 Virginia beach blvd Virginia beach, Virginia 23454 to have an inconsistent hesitation checked. There was no check engine or transmission light on. The vehicle was left with the dealer for 3 days, the service manager called on June 6, 2009, told my husband and I that the transmission was completely burned up. I told the service manager that the X5 has a seal transmission. According to my service manual a warning light should had came on putting the vehicle in transmission safe mode informing me to take it to the dealer for service. This would prevent any damage to the transmission. However no warning light came on. Basically he told us the vehicle was made with a defected transmission modulecontrol part. We told him to fix the transmission and that it wasn't my fault it was defected. He refused to repair it.
- while driving the 2000 BMW X5 at 40 mph the transmission disengaged, causing the rpms to rise rather than dropping back into gear. The disengaging and dropping back into gear happened about 4-8 times within 10-15 minutes. The contact took vehicle to a european vehicle repair facility, and they stated that the transmission was completely burned. The contact stated that there is no way to check or change the transmission fluid other then removing the transmission from the vehicle. The contact has done some research online, and that this transmission problem seems to occur around 80,000 miles. His vehicle's failure mileage was 82,000 miles.
While driving at any speed driver heard a loud knocking noise coming from the front. Driver was unable to shift into reverse. Vehicle was towed to a body shop for inspection, and mechanic determined that the transmission needed to be replaced.
A D V E R T I S E M E N T S
- Grandville, MI, USA