The contact owns a 2016 BMW X4. The contact stated while driving 30 mph, the vehicle loss motive power. The vehicle drove over a curb causing damage to the suspension. The contact had the vehicle towed to a repair shop where an independent mechanic inspected the vehicle and stated that the cause of the failure was a faulty timing chain. The suspension damage was repaired however, the engine was not repaired. BMW of owings mills (9702 reisterstown rd, owings mills, md 21117, (410) 902-8700) was contacted and provided an estimate for the engine repair/replacement. The vehicle was not yet repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 90,000.

- Baltimore, MD, USA