This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I purchased the vehicle used on December 2, 2023. The vehicle randomly and intermittently exhibits a check engine light in normal driving conditions. The vehicle was inspected prior to sale, and engine oil was replaced prior to sale. The check engine light turns on and off sporadically but seems to turn on when the vehicle switches from electric to combustion engine.
1. Whenever I refill my tank the car will start knocking. It will be only for 1 or 2 sudden jerks. I have tried every grade and nearly all the brands of fuel but its still the same. Even I escalated the same issue when I had my car service done. But to no avail. It happens when I refuel the tank. Otherwise, no issue to my surprise. I Need to know if it-??s a known issue" If yes then why no one reached out to me to provide solution for it" Its been years i have tried to escalate it but no resolution. 2. When i use turn signals (either left or right) it start skipping click sound. even when the engine is ON and even when auto engine start is switched off. It happens not all the times but occasionally. I also escalated it when i went for service but i was told if its not logged in system then nothing cant be done. For both issues i dont see any resolution. First issue is way too annoying as sometimes i loose power to engine.
The contact owned a 2020 BMW X3. The contact stated after parking her vehicle at her residence, the vehicle caught fire around the engine independently. The fire department extinguished the fire. A fire and police report were filed. The vehicle was not drivable. The contact stated no one was injured nor sought medical attention. The insurance company deemed the vehicle a total loss. The vehicle was not diagnosed. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 11,700. The consumer stated the police and fire reports have been requested and waiting to receive the reports.
BMW recalled our car twice to replace the hybrid battery. Purchase in late July 2020; first recall about August 2020; second recall about September 2021. BMW replaced the hybrid battery as part of the second recall. Since then the vehicle check engine light has intermittently illuminated. The service department has confirmed faults in the hybrid drive system but has not identified the cause of the faults nor identified a fix. The car is not drivable and has been in the shop for the last 6 weeks with no end in sight. This car has been in the BMW service center for issues relating to the hybrid battery drive system on at least 4 occasions encompassing more than 120 cumulative days over the past 1.6 years that we have owned it. BMW reportedly is now replacing sensors (e.g., throwing parts at the car) in hopes of correcting the fault rather than identifying the source of the fault. I understand from an employee at the BMW service center that he is aware that this dealership has SEVERAL X3 hybrid vehicles with issues identical to our car; and that other dealerships also have hybrid X3 vehicles with faults in the hybrid systems.
The contact owned a 2020 BMW X3. The contact stated the vehicle was stationary at a parking lot, when the front passenger informed her that there was smoke coming from under the passenger-??s side hood. The contact stated a bystander attempted to extinguish the fire with a fire extinguisher but failed. The fire department arrived within 10 minutes and was able to extinguish the fire. The contact stated no one was injured nor was medical attention sought. A fire report was filed. A police officer arrived at the location and filed a police report. The vehicle was not drivable. The vehicle was towed to towing lot. The insurance company deemed the vehicle a total loss. The contact called the local dealer and left a voicemail. The manufacturer had not been informed of the failure. The failure mileage was approximately 7,000.
- Minneapolis, MN, USA
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The contact owns a 2020 BMW X3. The contact stated that while the vehicle was parked and unattended, it spontaneously caught fire. Additionally, a Lincoln mkz parked adjacent to the vehicle caught fire. The fire department extinguished the fire. There were no reported injuries. A police report was filed. The vehicle was towed to an independent lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 8,000.
A D V E R T I S E M E N T S
- Richmond, CA, USA