This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
With only 41,289 miles, "Driver Restraint System Malfunction" notification came on soon after the car was started. BMW dealer advised that it was due to faulty knee airbag module on driver side (fault code 930949-short circuit to ground). The wiring harness going to the knee airbag may have been rubbing against the support tube of the instrument panel. Cost to fix is parts $1,288 and labor $1,282. Total cost not covered by BMW since the car is few months over 4 years old. This wiring faulty seems to be a major concerns for owners as this relates to electrical quality control and should be a recall by BMW.
While driving, an error message appeared on the car screen that said: Passenger restraint system malfunction: Contact BMW Carefully drive to the closest service center. Passenger restraint system is limited. Increased risk of injury in case of a collision. Continue wearing safety belt. 1) What component or system failed or malfunctioned, and is it available for inspection upon request? Passenger restraint system 2) How was your safety or the safety of others put at risk? Increased risk of injury in case of collision 3) Has the problem been reproduced or confirmed by a dealer or independent service center? The dealer ran a diagnostic and no fault was found. They tried to claim that there was water on the seat because an umbrella was on the seat. It was not raining before or during the time the message appeared. The umbrella has not been used for quite some time and was not wet. 4) Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Just the dealer. 5) Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? None. This appears to be a random deactivation of the passenger restraint system.
- Ashburn, VA, USA
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- Irvine, CA, USA