This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The vehicle 2019 bmw x3 purchased from dealer with all maintenance performed per BMW specs at dealership, Warned of low coolant. Coolant was added, two days later 0n 6 25 2024 the light came on for low coolant checking vehicle saw large leak. Vehicle was towed to dealership. On 6 26 2024 the visual from BMW stated the the oil filter housing which is made of plastic and warps. They want to replace the oil filter housing but they say the manifold and transmission has to be remove to replace it at a cost of 3119 dollars as estimate. From dealership. The vehicle is low mileage purchased at 30 k from dealership and has been maintained with the reccomendations of the dealership. The time the vehicle will be in shop to do he work will be long and it till unclear of the extended warranty purchased from dealership at time of purchase will cover its replacement and th costs for labor.
Since purchasing the vehicle, the illumination of the instrument cluster, information center screen, and sometimes the climate controls dim partially or completely during daytime driving. This occurs randomly and frequently at times. Reported this to BMW service at least three times since purchasing the vehicle. BMW service could not identify the issue but flashed the on-board software at least twice as a possible fix. Neither episode corrected the problem and BMW says they don't know what is going on since the issue has not reported an error code. I understand this issue, or issues generally similar, has been experienced by other BMW owners across this and other BMW model lines. BMW North America has washed their hands of this isse and the dealeers have no idea how to diagnose and fix it.
The X3 suddenly slowed down to stoppage on an interstate highway, and the car "shifted" to Neutral by itself. I had to shift back to "Drive" and then drive away. It happened twice in September to October 2023, with my family and other kids in the car. Luckily there was traffic, driving speed was relatively low. Contacted two BMW dealerships and the only thing they could do was change the battery. They said maybe the battery wasn't functioning fully. However, BMW shouldn't stop my car on a highway just because the battery may be relatively low. No warning about battery was ever observed. Four pictures attached: Error Message 1 - Increased Steering Effort on 10.13.23 Error Message 2 - Transmission (suddenly "auto-shifted" to Neutral) Error Message 3 - Four-wheel-drive system Error Message 4 - Front monitor suddenly turned on?
On the 2019 BMW X3, we-??ve experienced the tailgate opening while the vehicle is in traffic, and the transmission is in -??D-?? drive. The safety hazard I-??m suggesting be investigated is that the buttons on the remote key fob to the vehicle, including lock, unlock, tailgate, and panic, ALL work even if the vehicle is turned on and driving. This poses a serious safety risk to not only occupants of the vehicle, objects or animals that may be in the trunk, but also to other motorists on the road. We-??ve personally had this happen three times, all in cases where we were in live traffic on an active roadway. One case in particular our dog was in the trunk and we had to pull over in the middle of traffic while the dog thankfully stayed seated in the trunk area. I believe this happens because it-??s very common for the key fob to be in a pocket or purse while operating the vehicle, where it-??s very possible for the buttons to be pressed inadvertently. In my opinion, the key fob should not be functional while the car-??s ignition is on. No other car I-??ve ever owned has had a key fob whose buttons still work while the ignition is on. Happy give further comment if need be. Thanks
URO Parts Engine Oil Filter Housing There was no sensors that went off to indicate that there was an issue with my coolant or my oil and I went to drive my car and broke down on the side of the road. The dealership and the repair shop and mechanics I-??ve called have told me that this is a common issue with Bmw because of how it's made. If I knew that there was a problem because of the sensors I would-??ve never had to break down on the side of the road and be less stranded without a vehicle.
- Naples, FL, USA
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We were towing a rental travel trailer (~3500 Ib), going east bound on highway 80 near Martinez, CA. The travel trailer suddenly went into oscillation, the amplitude got larger and larger, and finally both SUV and trailer landed on the sides on the embankment. The SUV was supposedly in "tow" mode, so the feature "Trailer Stabilization Control" should have been activated to reduce the sway/oscillation (and perhaps issued some warnings). However, we only got traction control alarm just prior to the crash.
Was driving on the freeway, not more than 60mph, no over bridges, no potholes, no people, and heard some exploded over my head. I pulled the car over and saw the sunroof was shattered. I didn-??t see any heavy object flying. After reaching home, I searched online what could be the reasons and found there were 100s of cases like this already reports.
The car sos system -??masses a dos call-?? to the police department. After clsryfiyng the error, the car shows the following message: -?? emergency call malfunction-??. BMW disabled my car emergency system to avoid this problem again but tried to change me to fix the problem
We previously had an issue with this vehicle where the dashboard gauges were shifting a few inches to the left and lost visibility to the speedometer. This was resolved after a few visits with the gauge cluster being replaced. We are now having an issue where occasionally the dashboard gauge cluster will go completely blank for a few seconds. The idrive components remain on during this time. It's difficult to take a picture, as it only occurs while driving. There does not seem to be any consistency to when this occurs, but it does not happen when stationary. The times it has happened, it does seem to be while accelerating after a turn.
Tailgate opens on its own. Once in motion more often after loading dogs in the back, closing it and then it opens as I open the drivers door. A fix is to start the car first the open the tailgate and close that seems to help.
Frontal collision detection either does not work or is giving false alarms. It dies not warn when the vehicle in front is in close proximity as it is designed to do so. At random times it will give a false notification. This is more prevalent if the vehicle is at a steep angle.
The issue is becoming more systemic and occurs more often. Issue is as follows: 1) while driving, digital instrumentation will go completely blank for a period of time. This includes speedometer, tachometer, clock, cruise control information. Basically, anything that is on the screen disappears. 2) in addition to the instrumentation malfunction, the following system failures are intermittently occurring (no pattern detected yet): All wheel drive system failure (while driving) - when display does resume, vehicle warning system indicates the vehicle may be driven, but the all wheel drive system is inoperative. Park distance control (occurred while vehicle was stationary) - when display does resume, vehicle warning system indicates pdc system is inoperative. Auto start/stop feature (occurred while vehicle was stationary) - while at a stop and the failure occurred, the engine did shut down incorrect average mileage display - normal mpg for the vehicle is currently around 24.2. vehicle was reporting an average mpg of 9.7 prior to one failure.
This car was bought brand new in Jan 2019 and since buying there were 3 incidents of windshield damages all 3 times by chips hitting the glass. 2 times it was replaced by the oem glass, however I am worried about safety, it appears that this car's glass is more fragile than others. I have also owned other cars and drive on same road under same condition, however this has never happened with any other class. I would be interested if new BMW X3S are more prone for windshield related damages
I purchased a new 2019 BMW X3 xdrive 30I midsize SUV on August 31, 2019. I specifically chose the driver assist option that includes both lane departure and blind spot warning features. Upon testing to verify that these features were functioning properly, I discovered that the steering wheel vibration warning feature did not work. No vibration at all was detected whenever I changed lanes even though I set the desired vibration level to the highest setting and I was very careful to drive at a speed, 50 mph, for which the feature should be active. This was also true of the blind spot warning--no vibration detected. I verified that both safety systems had activated by observing the appearance of the lane departure icon in the instrument panel and the illumination of the triangular light in the outside mirrors upon approach of a vehicle in the adjacent lane. However, no vibration was detected in the steering wheel when I purposely changed lanes without signaling on testing the lane departure feature or when I signaled to change lanes with another car in the blind spot in testing the blind spot feature. The blind spot visual warning lights in both outside mirrors worked ok, but no vibration was detected when signaling to change lanes. I reported this to the dealership and their diagnosis was a faulty motor that generates the steering mechanism vibration. A new part in on order. I'm reporting this to alert others who may not have tested for proper functionality of these safety features. One has a visual warning for the blind spot feature to backup the steering mechanism vibration, but not so for the lane departure. The absence of vibration could be a significant safety issue for anyone depending on the proper operation of this feature.
At 9am this morning the hatch back had been open for an unknown amount of time. I closed and locked the car and at 3:30pm this afternoon the hatch had popped open again. This is the fourth report of the same issue this week.
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- Waukee, IA, USA