This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
As I was pulling into my assigned parking spot in my building complex. Both me and my 6yr old daughter were in the vehicle. As I was pulling into my parking spot and went to brake and put my vehicle in park- my brakes locked, gave out and the vehicle continued to proceed forward. As it proceeded forwarded, I immediately kept trying to brake- but because the vehicle is all wheel drive it accelerated forward pushing through the concrete parking bumper guard located on the floor of the parking spot. Because of the acceleration, the vehicle crashed into the storage units connected to the building structure. I immediately tried reversing and forced the car into park without braking. Thankfully my daughter was still in her car seat. It was terrifying and we were in so much panic and scared. My neighbors came to our rescue- because I was distraught knowing that we had literally just come off of the highway and that could have happened at any point with my child in the car. My insurance is able to cover the damages - but, the auto repairs do not consist of checking the brakes/malfunction. I cannot see myself staying with this vehicle and putting the safety of myself and daughter in jeopardy. I am praying that BMW takes the necessary measures to assist in addressing this
The sunroof water drains back up and causes water to pool in the cargo area where electronic components are stored (wheel well like area) which causes an alarm to go off and hatchback malfunctions. My previous X3 had hatchback issues too. BMW states the frame that sun roof sits in is cracked but not caused by user behavior.
The windshield of this vehicle seems to represent a safety risk. Last week, we replaced the windshield due to a small crack from small rock on the highway. The vehicle was picked up from the dealer on Monday afternoon. On Wednesday at about 11:00 am, the windshield cracked again. I had to take to the dealer again. I am wondering about the safety of this windshield, was there quality test performed ?
The rear view camera fails to engage often when backing up. It is always slow to turn on, however there are times when it would not turn on at all. More concerning is that the service advisor was not concerned about it and dismissed it saying that the system gets automatically disengaged when the camera is dirty and that he knows "because he hears this complaint all the time"
A D V E R T I S E M E N T S
- Alhambra, CA, USA