This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
In early August 2021, the fuel pump on our BMW X3 failed in the middle of an intersection and the car stopped completely. No way to move to one side until a flatbed wrecker came. Fuel pumps will fail after 100,000 miles and we above that figure, Which is why it was surprising then to have the same problem four months later when we had multiple error codes come up on the same car. At least this time I could pull over to the side off the road. The problem was a failing fuel pump. When a pump fails the car stops. If we had been on a highway we would have been rear ended and potentially killed. I shared my concern with a contact at BMW Corporate who only noted that the repair was under extended warranty. One BMW service rep I spoke to said that fuel pump failures are a known issue and yet in my experience there still seems to be a major problem with the part.
On 8/30/20, after sitting for an hour after a long drive, the car burst into flames and burned down two adjacent homes. The car was parked for an hour before it started to burn.
- Liberty Corner, NJ, USA
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- Salisbury, CT, USA