The contact owns a 2015 BMW X3. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The vehicle was towed to an independent mechanic where it was diagnosed with engine failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 153,000.

- Far Rockaway, NY, USA

Yesterday I was driving on the highway and in the fast lane, with only a break down lane off of the slow lane, the car just shut off. I was extremely lucky that I was able to coast over to the slow lane and then to the break down lane. I could have caused an accident or been hurt myself traveling at high speeds and the car just shutting off. I had the vehicle towed and was told the timing chain broke. This is a known issue and a class action lawsuit was filed against BMW and they settled outside of court. BMW has failed to admit they made a mistake when designing my vehicle and others like it that use the same engine and features. They have refused to admit this should be a recall. The timing chain is inside the engine and is very labor intensive for to be replaced or if it can be at all. There are so many BMW owners that have had this problem that it is known, the timing chain can be replaced before it breaks but once it breaks the entire engine has to be replaced. The only warning light I had was while it was happening. There was not pre-warning that I should take it to the shop and have it replaced. If there was, I would have had the work done! Now I am left with a totaled vehicle that isn't covered by insurance and BMW won't back their product and help in any way. I called BMW North America and several BMW dealerships, no one is willing to do anything. They are telling me I have too many miles on the vehicle. I brought the vehicle in to a BMW dealer (with 98k miles) for a noise and that it was shutting off. They said it was the battery. They replaced it and sent me on my way. Never mentioned the lawsuit or bad part. Now the timing belt has broken at 113k miles. BMW is supposed to be known for their longevity but they will not back their product.

- Manchester, NH, USA

NHTSA Recall Number 21V907 It has been over a year since I received notification that there was a recall on my vehicle. I have contacted BMW for this to be repaired several times, but the local dealer always says, "We're sorry, there aren't any parts available for your recall." This recall is NOT being performed in a timely manner and based on my interpretation of the recall notice that keeps appearing in my mailbox every few months, my car may burst into flames at any moment. I'm living in fear. Please help.

- San Diego, CA, USA

With under 90k miles on the vehicle, the car stalled on the highway. It was later diagnosed as a head gasket leak which caused coolant to leak into the combustion chamber thereby causing the vehicle to lose power. I contacted BMW North America and they did absolutely nothing to address the issue. They did have a computer related recall on the vehicle and I subsequently had it performed at one of their dealers after having to bare the expense of replacing the original engine with a used one as the cost to repair the original engine quoted me by the BMW dealership was in excess of $25,000. Yes you read it correctly the dealer gave me a repair estimate of a seven year old vehicle with nearly 90k on it of $25000. When I subsequently had a used engine installed they refused to do anything in regards to addressing the original engine stall. If your agency does nothing to protect consumers from this type of egregious activity you are of absolutely no use. This failure is catapult to negligence and the fact that the manufacturer took no action to correct its own defect is simply appalling. To have a perfectly maintained vehicle fail at highway speeds with under ninety thousand miles on it and suffer no consequence is not right. They wanted me to spend more to correct their defect than the car was worth in order for them to give me any assistance. Which is why I'm writing you this complaint today. To manufacture a luxury priced suv with as little backing as they have shown should be against the law. We ran high octane fuel at a cost disproportionate to the outcome we suffered, if you will not address this issue please direct me to whatever agency that protects consumers from substandard manufacturers. This car did not live up to the price it was listed for and they should be held to account for that fact.

- Stockbridge, GA, USA

Engine light comes on and the code says: error code 24BF00 - Injector #2 "zero-quantity adaptation injector cylinder 1: permitted filtered actuation duration correction too high I found a 10yr/120k extended warranty on N47T diesel injectors https://static.nhtsa.gov/odi/tsbs/20...67976-9999.pdf but the document only lists Sedan and Wagon N47T models, the X3 with same engine is excluded. Would request to extend warranty on DIESEL FUEL INJECTORS for my car as well.

- Bellevue, WA, USA

The contact owns a 2015 BMW X3. The contact stated that the "check engine" warning light was illuminated. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.

- Muskego, WI, USA

When driving for more than 10 minutes I am noticing smoke coming from the near the engine compartment and strong smell of burning plastic. It smells and appears as if something will catch on fire if I don-??t shut off the vehicle. A similar issue was previously reported for older models, which had led to a recall. In that recall the problem stemmed from a manufacturing defect involving the PCV valve heater, which helps recirculate waste gases within the engine. The heater could short-circuit, overheat, and catch fire. This defect is now effecting my own vehicle, which is a 2015 BMW X3.

- Hoboken, NJ, USA

The contact owns a 2015 BMW X3. The contact stated that while operating the vehicle the check engine warning light would remain illuminated. The vehicle was taken to the local dealer who diagnosed that the #3 fuel injector was faulty and needed to be replaced. The vehicle was repaired but approximately 3 weeks later the failure reoccurred and the vehicle was returned to the dealer who diagnosed that the #4 injector was faulty. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 58,451. Consumer's vehicle is not listed on the 10year/120k extended warranty, the document list error codes (ODB2) that indicate the injector should be replaced under warranty.

- Eldorado Hills, CA, USA

The contact owns a 2015 BMW X3. The contact stated that the check engine warning lights was illuminated. The contact stated that the gear shifter was slipping. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer where it was diagnosed the transfer pump needed to be replaced. The vehicle was repaired however, the failure recurred. The vehicle was taken to an independent mechanic where the EGR valve was replaced. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was not available. VIN tool confirms parts not available.

- Ormond Beach, FL, USA

Vehicle suffers from engine 'miss' at cold start / idle, surges / lunges with minor throttle input after driving at lower speeds and accelerating. Has been into dealer for diagnostic and is under 'Extended Warranty' on Diesel High Pressure Fuel Pump. Have had two injectors fail and replaced, boost sensor and pipe, EGR Cooler and intake manifold replaced. NHTSA posted a voluntary recall by BMW on this series of diesel powered X3 for high pressure pump replacement (21V-586) in August 2021. Owners were to be notified by mail in September 2021. Still have not been notified and checking status shows no open recalls. If pump is failing, it would be sending metal into the injectors and fuel piping. Have contacted BWMUSA once again to check status of recall.

- Camano Island, WA, USA

I am filing to write about the timing chain system that's used on the specific engine model the BMW N20. There is a flaw in the design of the system where the plastic timing chain guides break apart and make its way into the engine causing a catastrophic failure to the engine. This happens randomly and without warning. There is nothing the owner can do to prevent it from happening. It's just a matter of time before it happens. There has since been a settlement: Gelis, et al. v. Bayerische Motoren Werke Aktiengesellschaft, et al. This reimburses ones that have gone to repair the issue after failure. However, the results of this settlement does not help those who have yet to experience engine failure. As the owner of this vehicle, I am always with anxiety every time I drive the car, not knowing if today will be the day the engine blows up. BMW leaves us with a flawed engine that they now well about but won't issue a recall to fix the problem. It could happen to anybody driving the car where it will fail without warning at any time. I believe this is a safety hazard and an recall should be issued ASAP.

- Melrose, MA, USA

I have a diesel that the scr tank that holds the diesel emission fluid has a faulty level sensor P203E error code. A. check engine iight is always on. BMW has extended warranty of 10 yr/120,000 miles. Several of the diesel BMW have this tank aspart of the extended warranty but not mine. Light has been on for a year.

- Merritt Island, FL, USA

I was driving my 2015 BMW X3 diesel on route 2 West near route 128 North entrance, I lost power and "powertrain malfunction" warning alert came on display dashboard, I was able to barely coast the vehicle over to the breakdown lane of route 2 West. After pulling over to breakdown lane it started to smoke under the hood of the vehicle and with few minutes fire started in the engine compartment and less than 10 minutes vehicle engine compartment was fully engulfed in the fire. On October 11th of 2019, I have my 2015 BMW X3 brought to wagner bwm of shrewsbury MA to perform the open recall for egr cooler which was notified by BMW manufacturer. Dealer perform the inspection for signs of contamination or corrosion and perform couple of other test, but did not found the issue at that time, hence there were no repair was done to correct the open recall. Bwm manufactures should have required all effected vehicle to be repaired instead of just letting dealer inspection the vehicle, especially, bwm manufacture states that egr module could develop a cooling-fluid leak. Heated coolant could mix with diesel engine soot and melt the intake manifold. That could lead to fire.

- Acton, MA, USA

Egr cooler failed at 70,000 +/- miles. Wasn't leaking coolant inside, but was leaking exhaust gasses into cabin and was not covered under recall campaign. BMW could not provide new updated part, but charged us for 'new / old style unit' for about $2600. Tried to work issue out with BMW Corp on emission warranty, but was unsuccessful. Vehicle still has unsatisfied recall on it for egr cooler. Vehicle also is not issuing a 'def' notification. I have been in this industry for 44 years and know that this vehicle should be calling for def. I have dealt with this in Ford, peterbilt and kenworth vehicles and BMW's system is not reporting.

- Camano Island, WA, USA

BMW diesel recall - while driving on highway my vehicle caught fire and burned. The car is a total loss. There was no warning lights when the car was started to indicate anything was wrong. The car lost power at 72 mph and my husband was able to get the car to the shoulder of the highway.

- Twin Lake, MI, USA

Check engine light on diesel engine come on multiple times since car hit 40K miles. Luckily it's under warrenty, over 10K in repairs in 2 months. New file injectors, oil pump, dtf filter, ect.

- Parsonsburg, MD, USA

On March 4, 2018, while at a red light at an intersection in boca raton, fl, all of sudden, no warning, my BMW X3 started to smell of smoke, then smoke started to come out of the hood. I had to barely make it to the side of the road, leave it at an entrance of a plaza, which then began to smoke overwhelmingly. Once I made it out of the car, the flames came out of the hood and the car became fully engulfed within seconds.

- Delray Beach, FL, USA

I would like to file a complaint about BMW of North America missing recalls on my vehicle in 2015. I was not aware the recall and informed about the camshaft timing adjustment vanos engine stall issue. The issue is about the bolts that secure the housing for the variable camshaft timing adjustment (vanos) unit loosen over time and may possibly break which reduces the power of engine or stall. I own a 2012 bmx X3 2.8I (VIN: 5uxwx5C58clxxxxxx), starting last year, my check engine light has been on and off from time to time. I did not understand this defective vanos design was the reason until last month I checked my vehicle in for engine problems with RPM automotive, they ran a full diagnostics and confirmed with error codes 130C01,130108 and 131508 which indicates vano and camshaft position sensors for my N52T 6-cylinder engine. I contacted BMW dealer at orange park, fl, they ignored my request and told me my vehicle is not on the recall list. I have done the research and confirmed my vehicle X3 xdrive 28I is on the recall list. Please see the recall at https://www.edmunds.com/car-news/BMW-recalls-156137-vehicles-for-loose-bolts-that-could-lead-to-engine-stall.html. I am contacting you to report their recall malpractices, engine safety issues and fraud warranty promises. Parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)

- St Johns, FL, USA

When rainy day, my car sometimes came out smoke on a city street. I took into different BMW dearler, but they claim that is the design of the car, because the aviator too close when raining it will came out smoke. I recorded and show to the service advisor and he show it to the mechanic and he told me that is what the mechanic told him.

- Chicago, IL, USA

There were a total of 4 incidences. 2/21/15 took BMW X3 xdrive28I to dealer with 112 miles on car, after car engine revved higher as I was coming down a hill to a complete stop. I had to practically stand on the brake for car to stop. Acceleration lasted about 4 seconds after stopping. Had to keep my foot on brake during that time. It happened a second time on the way to dealer; going up a slight hill, while coming to a complete stop. Prior to the above date, on 2/16/15, car also accelerated by itself while driving about 55 mph on the highway. I had to step on break to slow down. Later that day the car accelerated by itself while rolling in a parking lot. I had to break hard to stop it. On 2/21/15 the dealer requested BMW na to send their engineers to check out the car. 2/24/15 BMW na advised me that "the car only does what you tell it to do with one of the controls.the engineers will be going to the dealership to check if anything is wrong with" my 2015 X3 xdrive. I advised them "they were looking for the wrong thing since there is something wrong with a car that accelerates when you are stepping on the break." They "should be looking for what is wrong with my X3." 3/4/15 BMW na advised that engineers had looked at the car at the dealership and it will take 7 to 10 business days for their decision. 3/10/15 BMW na advise me that the engineers checked out my X3 and the car is "performing as designed". I asked "is the X3 designed to accelerate when you are trying to stop the car"" the dealer also says there is nothing wrong with the car. When I told dealer "if it starts acting up again I will bring it right back" dealer said "that's up to BMW". since my BMW X3 sometimes accelerates when you are trying to stop and while at road speed, something is wrong with the car. Everything has to go through the computer. Might it be the computer program design"

- Huntington, NY, USA