This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My car was on recall for a defective airbag. I was notified in March 2016. I was told by my dealer they would notify me when they had an airbag. When I didn't hear from them still by early August I asked for a loaner car as I no longer felt safe in my car because of the constant worry about the airbag. BMW instructed me to park my car and "not drive it" which I did. Finally on 11/28/16 they said they had an airbag. I brought the car in. The result from it sitting for so long has rusted my perfectly maintained brakes and rotors to be not safe to drive and my hood is frozen shut with possibility of flying off and killing someone. BMW will not be responsible for the damage caused by the car sitting so long and I believe they should be. It is thousands of dollars worth of damage on a car that was perfectly safely drivable before I parked it to wait for an airbag. I have the BMW recall and the paperwork that says I had to park and not drive my car. They say I was supposed to maintain my car. I started it regularly to be sure battery was good and everything seemed ok. I don't know what else I should have know to maintain if the car was ordered to be parked and not driven. They should be responsible for this. Can you please help?
Takata recall: I first received notice from nhts in Feb. 2016 and went to dealer to have part replaced however they did not have the notice or the part. I received a notice from BMW in Oct. 2016 and went to the dealer again and still no replacement part available in our area. I was told to just hang tight. Please advise
Takata recall. The contact owns a 2008 BMW X3 sav. The contact received notification of NHTSA campaign number: 16V071000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
I received a notice the start of the year, called BMW and was told that I had an option to have a replacement vehicle which I declined as I was informed parts would be in soon. I called back in the summer and was told parts are slowly being shipped and that because I lived in a cold part of the usa those parts with water climates would have the repairs completed first and that I'm to call back in the fall. I called today Oct 5th,2016 to be told that my vehicle could not currently be repaired and BMW are waiting on a governmental solution and in the meantime I must driver a loan vehicle until the final decision or solution is found. My complaint is that I was never called about the issue since receiving the notice in January 2016 and if I'd not called today I'd have never known.
- Uniondale, NY, USA
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Takata recall. The contact owns a 2008 BMW X3 sav. The contact received notification of NHTSA campaign number: 16V071000 (air bags). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall: After being notified that my X3 was under recall earlier this year, I still have not received any updates to the recall or alternative options to make my car safe again. I have reached out to niello BMW here in sacramento and they are unwilling to put me in a rental or otherwise accommodate my safety needs. I need BMW to aggressively provide a solution so I can drive my family around without risking our lives by an airbag explosion. I am making a car payment and insurance payment for a car that has been dangerous to drive for 6 months. It cannot keep sitting in my garage. I need answers. Thanks.
Takata recall. The contact owns a 2008 BMW X3 sav. The contact received notification of NHTSA campaign number: 16V071000 (air bags); however, the part do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was unavailable. Parts distribution disconnect.
Takata recall. The contact owns a 2008 BMW X3 sav. The contact received notification of NHTSA campaign number: 16V071000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2008 BMW X3 sav. The contact received notification of NHTSA campaign number: 16V071000 (air bags); however, the parts for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2008 BMW X3 sav. The contact stated that the air bag warning light remained illuminated. The contact received notification of NHTSA campaign number: 16V071000 (air bags); however, the remedy was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The VIN was unknown. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2008 BMW X3 sav. The contact received notification of NHTSA campaign number: 16V071000 (air bags). The part was not available within a reasonable time frame to receive the repair. The dealer and the manufacturer were unable to provide a specific date and only indicated a general time frame, indicating that the parts may be available mid fall of 2016. The contact was unable to determine when the vehicle would be repaired. The contact had not experienced a failure. VIN tool confirms parts not available....updated 06/30/16
Takata recall. The contact owns a 2008 BMW X3 sav. The contact received a notification of NHTSA campaign number: 16V071000 (air bags),but the remedy for the recall was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced the failure. VIN tool confirms parts not available. Updated 04/05/17 updated 10/11/2017
Takata recall -- BMW sent me a letter for the recall, but says they have no parts and by summer may have limited parts. They quoted NHTSA when I called saying they are probably safe. What is the point if there are no parts?
Takata recall. The contact owns a 2008 BMW X3 sav. The contact received notification of NHTSA campaign number: 16V071000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Vehicle was stationary. I was changing a fuse and was leaning over from the driver seat on to the passenger seat. After changing the fuse, I started the car and the airbag light illuminated. Upon driving the car later with my wife, I noticed that the passenger airbag off light was illuminated as well. I then had the code diagnosed and it indicated a malfunctioning passenger seat sensor. I have sport comfort seats in my car.
I bought my car at 88,000 miles and shortly after (5 days) my airbag light came on. I took it back to the dealer and they figured out what was wrong with it, then replaced the driver side curtain airbag. About a month later my light came on again and has been on since. Since the second time the light has come on I took it to a different dealer (because I moved) and they said it is something to do with the passenger airbags but they would have to plug it up to a computer to figure out exactly what it is.
The seat occupancy detection mat failed at 7,285 and was replaced, then was failing again at 31,592 and BMW did not repair/replace when serviced but did confirm the problem. Know the seat occupancy mat is in total failure at 59,000. BMW will not address the problem. This problem is part of a recall for most vehicle of this age but for some reason not the X3.
The contact owns a 2008 BMW X3. The contact stated that the front passenger's seat belt warning chime activated independently without the seat being occupied. The vehicle was taken to the dealer for diagnosis where the technician stated that the seat sensor mat in the front passenger's seat would need to be replaced. The failure recurred after the repair. Additionally, the engine warning light was illuminated. The vehicle was taken to the dealer where the technician stated that the dmtl pump would have to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 25,000.
A D V E R T I S E M E N T S
- Newton, MA, USA