Technical Service Bulletins (TSBs) for the 2019 X2 are official communications between BMW & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
CHECK CONTROL MESSAGES FOR BRAKE SUSPENSION AND AIR BAG SYSTEM MALFUNCTION: Multiple check control messages (CCM) can display for brake suspension and air bag system malfunction. Read More »
LDW (LANE DEPARTURE WARNING): STEERING WHEEL VIBRATION NOT WORKING. LDW steering wheel vibration is not working. Software in the Body Domain Controller (BDC) control unit. Read More »
CHECK CONTROL MESSAGES FOR BRAKE SUSPENSION AND AIR BAG SYSTEM MALFUNCTION: Multiple check control messages (CCM) can display for brake suspension and air bag system malfunction. Read More »
Front Suspension Ride Height Has Dropped: The front suspension ride height has dropped on one or both sides due to overload. This is caused by driving over obstacles (e.g. Read More »
TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: Ticking noise coming from front wheel while cornering without brakes applied, noticeable at low speeds. The vehicle must be moving. Read More »
CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER: This Service Information Bulletin (Revision 1) replaces SI B61 05 20 dated February 2020. Electrostatic discharge at standstill / start engine. Read More »
ENGINE MAY SWITCH OFF SHORTLY AFTER THE FIRST MSA RESTART. MSA is the automatic start/stop feature for the engine. The engine may switch off immediately after an automatic start (MSA restart). Read More »
Mist formation on the windshield inside surface may occur at departure or after MSA (automaticstart/stop). Acoustic abnormality in the area of the recirculated air flap (recirculation flap closing and opening severaltimes). Read More »
TANK VENTILATION AND MIXTURE CONTROL FAULTS STORED IN THE DME: The Engine Malfunction Warning is illuminated and one or more of the following faults are stored in the DME. Read More »
MALFUNCTION INDICATOR LAMP IS ILLUMINATED WITH A CRANKSHAFT ADAPTION FAULT: When diagnosing an illuminated malfunction indicator lamp (MIL) and/or a different issue the following faults may also be stored in the Digital Motor Electronics ... Read More »
FAULT 118002 - MIXTURE TOO RICH SETS DURING WINTER WITH COLD AMBIENT TEMPERATURES. The Service Engine Soon (MIL) light is on with the following fault stored in the Digital Motor Electronics (DME). Read More »
Service Information May 2019 Engine B11 07 19 Technical Service RATTLING NOISE FROM ENGINE IN NEUTRAL. Rattling noises coming from the oil sump and crankcase area when the engine is running with the transmission in neutral. Read More »
DELIVERY STOP: PROGRAM CONTROL UNITS (DME). A Delivery Stop has been issued (effective May 16 2019) on certain Model Year 2016-2020 BMW vehicles that have been produced between June 19 2015 and April 17 2019. Read More »
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
Water Ingress In Footwell Area From A/C Condensate Drain: This Service Information Bulletin (Revision 1) replaces SI B64 04 16 dated March 2016. Read More »
RATTLING NOISE FROM ENGINE IN NEUTRAL This Service Information bulletin supersedes SI B11 07 19 dated May 2019. The affected production range has been increased by 6 months. Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
DIAGNOSTIC HINT: CATALYTIC CONVERTER INSPECTION AFTER LOSS OF CRANKSHAFT SIGNAL. In certain situations when the crankshaft position signal is lost while driving the malfunction indicator lamp (MIL) and an engine malfunction check control ... Read More »
LIN BUS FAULTS WITH EXTERIOR REARVIEW MIRROR GLASS DAMAGE: Any or all of these conditions may be present: A. The exterior rearview mirror glass is discolored or cracked B. The power windows and folding mirrors may not operate C. Read More »
RATTLING NOISE FROM ENGINE IN NEUTRAL This Service Information bulletin supersedes SI B11 07 19 dated May 2019. The affected production range has been increased by 6 months. Read More »
Service Information May 2019 Engine B11 07 19 Technical Service RATTLING NOISE FROM ENGINE IN NEUTRAL. Rattling noises coming from the oil sump and crankcase area when the engine is running with the transmission in neutral. Read More »
The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. Read More »
The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function. Read More »
The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via Voice over LTE (VoLTE) function. Read More »
Any or all of these conditions may be present: A. The exterior rearview mirror glass is discolored or cracked B. The power windows and folding mirrors may not operate C. Read More »
The Check Control message "Door open" appears in the instrument cluster (Kombi) even though all vehicle doors are closed and locked. The locking operation of the doors is not affected. Read More »
ROUGH RUNNING IMMEDIATELY AFTER A COLD START: Immediately after a cold start the engine may run roughly during the catalyst heating period. Read More »
LIN BUS FAULTS WITH EXTERIOR REARVIEW MIRROR GLASS DAMAGE: Any or all of these conditions may be present: A. The exterior rearview mirror glass is discolored or cracked B. The power windows and folding mirrors may not operate C. Read More »
CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER: A yellow CCM (Check Control Message) ID 415 is displayed- "Increased battery drain! // Battery. Electrostatic discharge at standstill / start engine. Read More »
CHECK CONTROL MESSAGES FOR BRAKE SUSPENSION AND AIR BAG SYSTEM MALFUNCTION: Multiple check control messages (CCM) can display for brake suspension and air bag system malfunction. Read More »
CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: This Service Information Bulletin (Revision 7) replaces SI B84 02 14 dated May 2019. ConnectedDrive/BMW Assist features are partially or completely inoperative. Read More »
MIL LIGHT ILLUMINATED AT LOW AMBIENT TEMPERATURES. After engine start the malfunction indicator lamp (MIL) and Check Control message (ID 29) "Engine fault! Power loss" are displayed in the instrument cluster. Read More »
CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER. A yellow CCM (Check Control Message) ID 415 is displayed- "Increased battery drain! // Battery. Electrostatic discharge at standstill / start engine. Read More »
ENGINE MAY SWITCH OFF SHORTLY AFTER THE FIRST MSA RESTART. MSA is the automatic start/stop feature for the engine. The engine may switch off immediately after an automatic start (MSA restart). Read More »
FAULT 118002 - MIXTURE TOO RICH SETS DURING WINTER WITH COLD AMBIENT TEMPERATURES. The Service Engine Soon (MIL) light is on with the following fault stored in the Digital Motor Electronics (DME). Read More »
BLUETOOTH CONNECTION IS LOST DURING A PHONE CALL. During an active call the call audio autonomously switches from the vehicle hands-free system to the phone. Read More »
HEAD UNIT NBT EVO (HU-H2) PROGRAMMING ABORT: The CID screen may light up blue. When this occurs A battery reset is not successful in restoring head unit operation Software error in the Bootloader file (BTLD) of the head unit. Read More »
SERVICE ACTION: BODY DOMAIN CONTROLLER REPLACEMENT. During vehicle production there is the possibility that the cavity preservation wax leaked from the body and dripped onto the Body Domain Controller (BDC) and its wiring harness connector. Read More »
SERVICE ACTION - PROGRAM THE BODY DOMAIN CONTROL (BDC) UNIT: Aftermarket scan tools cannot read fault codes in the Dynamic Stability Control (DSC) unit via the On-Board Diagnostic (OBD) socket. Read More »
HIGH ENGINE SPEED IMMEDIATELY AFTER STARTING. In rare circumstances after the engine is started with the Start-Stop button the engine speed may immediately increase to a high constant RPM (approximately 3000 rpm). Read More »
NAVIGATION SYSTEM - REPORTING MISSING OR INCORRECT ROADMAP DATA: Do not replace parts and do not program the vehicle. Roads can change by up to 15% every year. Read More »
LDW (LANE DEPARTURE WARNING): STEERING WHEEL VIBRATION NOT WORKING. LDW steering wheel vibration is not working. Software in the Body Domain Controller (BDC) control unit. Read More »
HEAD UNIT NBT EVO (HU-H2) PROGRAMMING ABORT: The CID screen may light up blue. When this occurs A battery reset is not successful in restoring head unit operation Software error in the Bootloader file (BTLD) of the head unit. Read More »
DELIVERY STOP: PROGRAM CONTROL UNITS (DME). A Delivery Stop has been issued (effective May 16 2019) on certain Model Year 2016-2020 BMW vehicles that have been produced between June 19 2015 and April 17 2019. Read More »
ROUGH RUNNING IMMEDIATELY AFTER A COLD START: Immediately after a cold start the engine may run roughly during the catalyst heating period. Read More »
The tail light mounting brackets may be cracked or broken. During assembly oil may have contaminated the plastic housing of the rear tail lamps causing damage to the mounting points of the tail light assembly. Read More »
Any or all of these conditions may be present: A. The exterior rearview mirror glass is discolored or cracked B. The power windows and folding mirrors may not operate C. Read More »
LIN BUS FAULTS WITH EXTERIOR REARVIEW MIRROR GLASS DAMAGE: Faulty exterior rearview mirror electronics have created a short on the LIN bus, damaging the mirror glass and causing functional errors in power window and exterior mirror ... Read More »
LIN BUS FAULTS WITH EXTERIOR REARVIEW MIRROR GLASS DAMAGE: Any or all of these conditions may be present: A. The exterior rearview mirror glass is discolored or cracked B. The power windows and folding mirrors may not operate C. Read More »
LIN BUS FAULTS WITH EXTERIOR REARVIEW MIRROR GLASS DAMAGE: This Service Information Bulletin (Revision 2) replaces SI B51 13 18 dated February 2020. The exterior rearview mirror glass is discolored or cracked. Read More »
Any or all of these conditions may be present: A. The exterior rearview mirror glass is discolored or cracked B. The power windows and folding mirrors may not operate C. Read More »
Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full: Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full.There are no faults stored in the system for the washer fluid level switch. Read More »
Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full : The low washer fluid warning is illuminated even though the washer fluid reservoir is full. Read More »
SIDE PANEL REAR LIGHT HOUSINGS: LTD WTY EXT TO 10 YEARS WITHOUT MILEAGE LIMIT: The rear light housing(s) can loosen/detach at the mounting tabs this can cause a clacking sound in the rear of the vehicle while driving. Read More »
Water Ingress In Footwell Area From A/C Condensate Drain: Water Ingress In Footwell Area From A/C Condensate Drain. Customer complains of musty odor or damp front footwell carpet. Read More »
SERVICE ACTION: BODY DOMAIN CONTROLLER REPLACEMENT. During vehicle production there is the possibility that the cavity preservation wax leaked from the body and dripped onto the Body Domain Controller (BDC) and its wiring harness connector. Read More »
CONDENSATION FROM AIR CONDITIONING LEAKS INTO PASSENGER FOOTWELL: Condensation from the air conditioning systems evaporator drips, below the instrument panel, into the passenger's footwell. Read More »
Any or all of the following CCM ID code 14/15/16/17 "door open" appear in the instrument cluster when the door is properly closed and locked. The locking operation of the door is not affected by the incorrect display. Read More »
Any or all of the following CCM ID code 14/15/16/17 "door open" appear in the instrument cluster when the door is properly closed and locked. The locking operation of the door is not affected by the incorrect display. Read More »
TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: Ticking noise coming from front wheel while cornering without brakes applied, noticeable at low speeds. The vehicle must be moving. Read More »
GROANING NOISE FROM TRIM APERTURE ON THE FRONT SEAT: When getting in or out of the vehicle a groaning noise can be heard from the opening (aperture) in the seat backrest. The noise may be heard from one or both of the front seats. Read More »
NOISE DURING FORWARD / BACK SEAT ADJUSTMENT OVER THE ENTIRE LENGTH OF TRAVEL: A loud screeching noise can be heard from the front driver's or passenger's seat during forward/back seat adjustment. Read More »
NOISE DURING FORWARD/BACK SEAT ADJUSTMENT OVER THE ENTIRE LENGTH OF TRAVEL: A loud screeching noise can be heard from the front driver's or passenger's seat during forward/back seat adjustment. Read More »
DELIVERY STOP - OBD ACCESS IN DSC CONTROL UNIT: Aftermarket scan tools cannot read fault codes in the Dynamic Stability Control (DSC) unit via the On Board Diagnostic (OBD) socket. Read More »
CHECK CONTROL MESSAGES FOR BRAKE SUSPENSION AND AIR BAG SYSTEM MALFUNCTION: Multiple check control messages (CCM) can display for brake suspension and air bag system malfunction. Read More »
Customers may be experiencing one or more of these following issues with Bluetooth operation: Bluetooth cannot be switched on or off in the head unit (HU-H4) Paired mobile devices cannot be deleted Customer is unable to make phone ... Read More »
The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function. Read More »
The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via Voice over LTE (VoLTE) function. Read More »
Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full: Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full.There are no faults stored in the system for the washer fluid level switch. Read More »
BUZZING NOISE IS HEARD WHEN AIR CONDITIONING IS DEACTIVATED: A buzzing noise is heard when the air conditioning (A/C) is deactivated while the vehicle is in park or neutral. Read More »
Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full : The low washer fluid warning is illuminated even though the washer fluid reservoir is full. Read More »
VEHICLE WILL NOT UNLOCK USING THE REMOTE CONTROL KEY BUTTON. The vehicle cannot be unlocked using the remote control key button. However, comfort access operates normally at the front door handles and the tailgate. Read More »
NOISE DURING FORWARD/BACK SEAT ADJUSTMENT OVER THE ENTIRE LENGTH OF TRAVEL: A loud screeching noise can be heard from the front driver's or passenger's seat during forward/back seat adjustment. Read More »
SECURITY IMPROVEMENTS FOR CONNECTEDDRIVE. Security patches for non-safety critical vulnerabilities in BMW head units Entry Nav Entry Media NBT and NBT EVO. Read More »
ENGINE MAY SWITCH OFF SHORTLY AFTER THE FIRST MSA RESTART. MSA is the automatic start/stop feature for the engine. The engine may switch off immediately after an automatic start (MSA restart). Read More »
MIL LIGHT ILLUMINATED AT LOW AMBIENT TEMPERATURES. After engine start the malfunction indicator lamp (MIL) and Check Control message (ID 29) "Engine fault! Power loss" are displayed in the instrument cluster. Read More »
DIAGNOSTIC HINT: CATALYTIC CONVERTER INSPECTION AFTER LOSS OF CRANKSHAFT SIGNAL. In certain situations when the crankshaft position signal is lost while driving the malfunction indicator lamp (MIL) and an engine malfunction check control ... Read More »
AUTOMATED ACTIVATION OF NAVIGATION SYSTEM DURING PDI/QC1: This Service Information Bulletin (Revision 2) replaces SI B65 22 14 dated October 2015. Read More »
INFORMATION New information provided by this revision is preceded by this symbol. This Service Information bulletin replaces SI B84 02 14 dated September 2018. Read More »
BUZZING NOISE IS HEARD WHEN AIR CONDITIONING IS DEACTIVATED: A buzzing noise is heard when the air conditioning (A/C) is deactivated while the vehicle is in park or neutral. Read More »
CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: This Service Information Bulletin (Revision 7) replaces SI B84 02 14 dated May 2019. ConnectedDrive/BMW Assist features are partially or completely inoperative. Read More »
NOISE DURING FORWARD/BACK SEAT ADJUSTMENT OVER THE ENTIRE LENGTH OF TRAVEL: A loud screeching noise can be heard from the front driver's or passenger's seat during forward/back seat adjustment. Read More »
DIAGNOSTIC HINT: CATALYTIC CONVERTER INSPECTION AFTER LOSS OF CRANKSHAFT SIGNAL. In certain situations when the crankshaft position signal is lost while driving the malfunction indicator lamp (MIL) and an engine malfunction check control ... Read More »
The tail light mounting brackets may be cracked or broken. During assembly oil may have contaminated the plastic housing of the rear tail lamps causing damage to the mounting points of the tail light assembly. Read More »
BLUETOOTH CONNECTION IS LOST DURING A PHONE CALL. During an active call the call audio autonomously switches from the vehicle hands-free system to the phone. Read More »
Water Ingress In Footwell Area From A/C Condensate Drain: Water Ingress In Footwell Area From A/C Condensate Drain. Customer complains of musty odor or damp front footwell carpet. Read More »
BUZZING NOISE IS HEARD WHEN AIR CONDITIONING IS DEACTIVATED: A buzzing noise is heard when the air conditioning (A/C) is deactivated while the vehicle is in park or neutral. Read More »
CONDENSATION FROM AIR CONDITIONING LEAKS INTO PASSENGER FOOTWELL: Condensation from the air conditioning systems evaporator drips, below the instrument panel, into the passenger's footwell. Read More »
BUZZING NOISE IS HEARD WHEN AIR CONDITIONING IS DEACTIVATED: A buzzing noise is heard when the air conditioning (A/C) is deactivated while the vehicle is in park or neutral. Read More »
CONDENSATION FROM AIR CONDITIONING LEAKS INTO PASSENGER FOOTWELL: Condensation from the air conditioning systems evaporator drips, below the instrument panel, into the passenger's footwell. Read More »
