This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owned a 2018 BMW X2. The contact stated that while driving at 20-25 MPH, another vehicle crashed into the front of the vehicle. The air bags failed to deploy. No warning lights were illuminated. As a result, the contact sustained injury to neck, back, chest and left arm. Medical attention was required, and the ambulance was called to the scene. A police report was filed. The vehicle was towed to a tow lot and deemed a total loss by the insurance company. The dealer was notified of the failure and the contact was informed of a call back. The manufacturer was not notified of the failure. The failure mileage was approximately 32,000.
- Washington, DC, USA
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- Washington, DC, USA