This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Emergency call (SOS) system is malfunctioning. This prevents the vehicle from communicating if an accident happens. BMW service stated the problem could be caused by water leaking on to the telematics control unit from the shark fin antenna, which would require replacing the unit. The TCU is located under the head liner beneath the shark fin. The head liner has to be removed to diagnosis and replace the TCU. This is poor engineering placement makes the fix difficult and very costly. The life saving feature is compromised!
My 2019 X1 with 17000 miles on it suddenly and without warning shut down in the middle of the highway. It would not start back up and the entire dashboard lights were blinking with no rhyme or reason. I was not even able to get out of the lane onto the shoulder to a safe area. This could have been deadly and it was terrifying.
- Timonium, MD, USA
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- Gulf Shores, AL, USA