This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I took my car to the dealer after I started to get an error message saying that I needed to put the parking brake on to prevent rolling. It was very stressful driving the car while this error message was in place. When I took it took the dealer, I was charged $200 for a diagnostic and was told there's nothing operationally wrong with the car but the sensor can't tell that the car is in park and is giving me this error message. I was quoted over $2,500 to fix this--replacing the entire gear shift assembly apparently because there is a broken spring somewhere in the system. This absolutely should be a recall issue. It's ridiculous that owners should be required to spend so much money to get this fixed just to get peace of mind and feel assured that the vehicle we're driving is safe. I have gotten all required and suggested maintenance religiously and promptly, but this one is a tough pill to swallow. BMW should do the right thing and recall vehicles to correct this. If they're not willing to do this voluntarily, they should be forced to do so. Thank you very much for looking into this. My car is available for inspection and I'm happy to provide photos or anything else you may need.
Unknown, design fault! I-??m having an issue with the warning light saying Secure Vehicle from Rolling every time I turn on/off my car. My main menu or radio doesn-??t appear until I confirm notice about the parking brake. There were no warnings before this it just toned and has been consistent every time. The dealer says it may be a small spring in the gear box, while the gears are working good.
At 44,000 miles, I began getting the error code "secure vehicle against rolling" every time I started the engine. Took car in to local dealership who advised I needed to have the gear shift assembly replaced as the car could roll even when placed in park. Out of fear that the car could roll and cause damage to myself or others, I requested they order the part immediately. After doing some research online, I learned that this has been a problem with certain BMW's and mini coopers since at least 2014. I do not understand why BMW has not resolved this issue and issued a recall or at least agreed to cover the cost of repair once the problem is detected. I contacted BMW corporate who replied no recall had been issued and they would not cover the cost of $2090.36 I paid for the repair.
The BMW's display showed "Secure Vehicle Against Rolling". We took the car to the BMW dealership and they repaired the issue with a complete gear selector display assembly. We are concerned that this is a safety issue and we understand this may be a common problem with BMW. The vehicle in question had only 22,669 miles on the odometer when repaired.
- Pittsburgh, PA, USA
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The sunroof cover fell on my daughter while driving. It is made out of black material. We went straight to the dealership, they said that the blade was blade was broken. Thankfully she was on a familiar road near our house and was able to pull over. However, if this had happened on a interstate, it would result in a serious accident. I strongly believe it-??s a defected product and should be recalled. We have been bringing the car to a dealership every 10k miles for full inspection, so this kind of dangerous situation does not occur, but it did.
The panoramic sunroof shade blind has become detached due to failing adhesive. The consequence of this failure renders the vehicle difficult to drive and impacts safety of occupants and non occupants. To illustrate this issue, it is easier to quote the incident. On driving the vehicle the sunroof shade became unattached from its rail (right side). A natural thing to do is attempt to open the shade and close again in the hope that it re-attaches itself. This only made the situation worse. The loose shade impedes the drivers view out the right side of the vehicle. Driving the vehicle, it is crucial that this view should be clear and unobstructed (especially when lane changing on a freeway!). A corollary to the above issue is that the sagging loose blind is a distraction to the driver of the vehicle. The drivers attention needs to be 100% dedicated to the operation of the vehicle and the safety of others. This flapping distraction reduces this significantly.
I am seeing this error while getting in the parked vehicle -'Secure Vehicle against rolling' in the odometer display and in the dashboard display - 'Secure Vehicle with parking brake when stopped. Consult service center'.
The sunroof shadescreen failed to close: it is a safety issue because it is impossible to close the shade anymore and the sun is hitting your head and eyes all the time: when I first noticed it I was driving and a sound came from the sun roof and if I looked it would have been a crash. Taking to the dealership iwould cost 2000 dollars to replace. It is a manufacturer defect that that something that is used so infrequently fails so easily. To be honest we have probably used it only a couple dozen times since we have the car and I can-??t believe it would fail so easily. I also read on forums that this happened to a lot of other car owners who are complaining about the same issue so it is something that the manufacturer should cover:
We have a warning that says "Secure Vehicle Against Rolling when stopped. Consult service center." I learned online that this warning is common and that it occurs due to the malfunction of an $8 spring but BMW charges $3,000 to $4,000 to replace it. BMW should issue a recall if this is a common safety issue.
Opened sunroof shade back to see out of sunroof for a few hours. When I tried closing the sunroof shade it stops about a foot out and retracts backs. Seems to be stuck on one side and unsure as to why. Nothing happened it the few hours it was opened
Use car once every couple of weeks. Pressed button to retract glass panoramic roof/black liner and after it was about 2/3 of way back I heard a clicking noise, then ripping noise. Stopped retraction and saw the front of liner askew, left side having retracted more than right. Liner can not be extracted. Not covered by our extended warranty. Aside from the performance failure, this means car interior will overheat when summer comes.
The Panoramic Sunroof Shade Blind is sagging for no reason and I am concerned that it would suddenly fall off completely due to the wind or other conditions during driving, which could block my line of sight or lead to accidents. This has been confirmed by the dealer which recommended to replace the shade, that is not covered under CPO warranty and would cost around $1,900. There were no warning lamps prior to the failure.
The headliner of my panoramic roof has come undone causing my driving view to become obstructed. I reached out to BMW USA who said that it will have to be replaced and will cost $3,118.95 to replace it. I feel as though this should be on the recall list as I am not the only person who has had an issue with the headliner coming undone.
The sunroof shade in my vehicle had been sagging on the passenger side and when I retracted it, it bunched up and is now off track and stuck in position. I currently have my vehicle at a BMW service center for them to take a look at it. In terms of safety, I am unsure that it is a safety concern but it sure is an inconvenience.
The shade that covers the sunroof ripped and was hanging down covering the rear window. This happened while I was driving, so I looked in the rearview mirror and all of a sudden couldn't see anything. BMW says that this is not covered by warranty because it is cosmetic, but it seems like a safety issue to me. I know I am not the only one who has had this issue, which is why I am reporting it. Thank you
Without warning, the sunshade came loose on one side. Apparently it is a very common problem and repairs can be upwards of $2500. This has the potential to be very dangerous if the shade comes completely loose or detached. It can be seen hanging down when looking in the rear view mirror and obstructs the view. The problem needs to be addressed.
A D V E R T I S E M E N T S
- Anchorage, AK, USA