This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The engine caught on fire - While driving the car, the engine suddenly started running poorly. Check engine lights went on and the car went into limp mode. Smoke came out of the engine compartment. We were able to pull over to the side of the road. The engine died and would not start. The car was towed to an independant repair shop and then to the BMW dealer. BMW of NA sent a field investigation team to inspect the car. BMW said there was "thermal activity in the engine compartment where the intake ducting was partially melted". BMW would not release a copy of the report. The insurance company is inspecting the car now. Photos are available. This might be related to NHTSA recall number 22V-119.
The engine coolant thermostat limited warranty for defects in materials or workmanship. The vehicle currently has 60,128 miles. The vehicle's "service engine soon", warning light began appearing intermittently and now it is constantly on. The car has a stored code (P0597) Thermostat Heater Control Circuit/Open.This vehicle has a current technical service bulletin for a defective thermostat for this model year; however, the VIN number is not included. This should be investigated further as this Technical service bulletin(SI B01 01 16) suggests that PRODUCTION date is NOT the sole determinate, but rather, the entire model year is just as imperative!! The local BMW dealership is refusing to repair the vehicle despite having premature failure with the thermostat heater control circuit/open for this model year vehicle and with a currently illuminated warning light and code (P0597). Although the technical service bulletin states that the model year & model numbers are both covered, the bulletin further states: 1)."Note: The MY 2015 vehicles produced up to and including January 31, 2015 (as applicable) have been added to this bulletin December 2017"; and, 2) "Please do not use a vehicle-??s production date as the sole determinate for this coverage, the vehicle-??s -??model year-?? is also an important determinate."
22,000 actual miles oilfiter housing leak on engine and cylinder cover is plastic like on other X1 sdrive. Leaking on electrical parts and smoke terrible when come too stop under the hood. This is abad plastic part and gasket leak with holly any miles. 22,000 something miles when purchase online. Dealership I took it too say it's a fire hazard it could catch on fire I just hope others too don't notice it and car catches on fire as reported for other X1 2015 sdrive 28I my car need a recall asap.
The contact owns a 2015 BMW X1. The contact stated while driving 35 mph when she saw smoke exiting the hood then the vehicle began to jerk. The contact stated the check engine and under hazard warning lights were illuminated. The contact was able to drive to her residence. The vehicle was taken to local dealer vista BMW coconut creek (4401 w sample rd, coconut creek, fl 33073: (954) 905-4461) and was made aware of the failure. The vehicle was taken to an independent mechanic and was informed the ignition cord and oil pan was needing to be replaced. The vehicle was not diagnosed or repaired as of yet. The manufacturer had been informed of the failure. The failure mileage was approximately 48,000.
Oil pan leaking oil leaks in 4 places smoking from oil leaks that could possible ruin the engine possible engine fire timing belt module ticking loud defective
- Tamarac, FL, USA
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On March 29, 2019 I took my car in due to a coolant indicator warning light. Nalley BMW indicated it was due to a need for a radiator. This is the fourth radiator nalley BMW and global BMW have replaced with the last two years. I have paid out of pocket for repairs associated with the four replacements of a radiator in under two years. They will repair the radiator and allow delivery of the vehicle back to me. I will drive about 500 more miles before the coolant light comes back on indicating trouble. Each time, the coolant light comes on, the radiator has had to be replaced. This happens at all times. March 29th would make the fourth time the radiator has been replaced in under two years.
The contact owns a 2015 BMW X1. While driving approximately 52 mph on a slight incline, the instrument panel illuminated. The contact noticed dark smoke underneath the hood. The vehicle was pulled over to the side of the road and the contact exited the vehicle. The contact was immediately alerted by someone that the vehicle was on fire. The fire was extinguished by the rain. A fire report was not filed. There were no injuries. The vehicle was towed to braman BMW jupiter (561-609-0144, located at 1555 w indiantown rd, jupiter, fl 33458) where the contact was assigned a technician to oversee an investigation. The manufacturer was made aware of the failure and ordered an investigation. The contact did not state if the vehicle was totaled; however, the manufacturer offered to buy back the vehicle. The cause of the failure was not determined. The vehicle was not repaired. The failure mileage was approximately 47,800.
At around 8000 miles the car would hesitate upon hard acceleration, (merging into traffic) the car became unpredictable, sometimes it would preform as designed other times it would put me in a dangerous situation. I took the car in for service and advised them of the problem, I was told that they are aware of the complaint from other owners and they didn't have a fix. I called bmwna and told them about the problem, I was instructed to take it back to the dealer. After a few of trying to get an appointment unsuccessful the car almost caused a major accident, I took it back in and after a week they had decided to reprogram it, upon driving the car I noticed it was much more responsive and drove like a totally different car. However it displayed the problem on 2 more occasions just not as severe. I called bmwna and updated them, they sent a field engineer out who looked over the car and told me "just drive it in sport mode", I dont feel as though I should drive in sport mode to merge into traffic. I called bmwna and told them of the results and asked them to take the car back, they refused. This car is unsafe and unpredictable.
For the fourth time since taking delivery of the new car, driving on city street in moderately heavy traffic, bringing the car to a stop by depressing the brake pedal caused the car to accelerate and the engine to rev above the 3,000 RPM level. (at the last event I watched the tachometer gauge as I was braking.) each time I had to panic-depress on the brake pedal to avoid a collision with the car in front. Each time I could feel the pulsation of the ABS brake on the pedal. The following morning I took the car into the dealer and reported the chronic malfunction. I waited for a response until this morning when I received an email announcing that my car was ready for pick-up, without any mention of disposition or repair. When I called and spoke to the service representative, I was told that they could find no problems.
A D V E R T I S E M E N T S
- La Jolla, CA, USA