This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Passenger air bag light coming on and off and seatbelt light always on while driving two days after recall for driver airbag was done this issue started. The dealership person told me that I had to wait until the lights are steady to fix the problem, something about a sensor or weight mat.
On 4/26/14 the driver's side seat belt of this vehicle was stuck in a retracted position. Driver was unable to pull seat belt out of retracted position to use. Contacted BMW roadside assistance and was told that any malfunction with the seat belt was a serious safety concern and that vehicle should not be operated. Requested that we try pulling harder on the seat belt, driver applied what he felt was enough force to potentially break the locking mechanism, the seat belt released. No further issues that evening. Next day, 4/27/14, the seat belt warning light and audible alarm continued to sound after the seat belt was engaged. Seat belt was taken off and allowed to retract and then rebuckled, warning light and audible alarm continued to sound after the seat belt was engaged. Car was turned off and then on again. Same situation. Drove to dealer and left car to have issue addressed when dealer opened on Monday. Dealer was unable to replicate issues, instructed lease holders to pick up vehicle with no correction of issue made. Lease holders refused, called BMW North America to see if they would intervene, as lease holders were afraid to operate vehicle with malfunctioning seat belt. BMW North America also indicated vehicle should be picked up. After several conversations with service advisor and then a lawyer, asked that the vehicle be kept for a few more days of testing or that the lease be terminated because lease holders did not feel it would be safe to operate. After this request was made the dealership indicated they would replace the seat belt assembly to assist with lease holder's "peace of mind." I am of the opinion that if a vehicle's seat belt assembly malfunctions it should not be trusted to restrain the driver in an accident and should be replaced without requiring the volume of requests we made before the repair was offered.
- Minneapolis, MN, USA
Search CarComplaints.com for these popular complaint phrases...
A D V E R T I S E M E N T S
- Margate, FL, USA