This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I almost had a terrible accident in my 2 week old 2018 M5 on the 1-95 highway on the night of May 25, 2018 at about 9:45pm. Without warning, at about 65mph, the car jerked for about 3seconds, kicked out of drive into neutral and started decelerating. I was in the middle lane surrounded by speeding vehicles. I managed to guide it to the shoulder and turned off the ignition for 2minutes, after which I re-started the car and was able to engage drive. I contacted my dealership today, only to be informed, this was as a result of computer glitch controlling the fuel pump causing it to shut off without warning. I was told there has been a software patch to remedy this problem. If it is true, I believe the correction should have been done before the car was picked up or promptly notified to return the car for fixing. I could have been killed on the highway last night if not for my prompt situation awareness and experience in handling this powerful car which is my fourth M5 since 2006. Owners need to be notified immediately for fixes like this that can lead to fatal incidents. I don't know if anything similar has been reported about this model
- Ashton, MD, USA
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- Ashton, MD, USA