This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While making a slow right turn the vehicle's engine suddenly shut down and immediately restarted a few moment later. However, when the vehicle stalled all power steering was lost which was followed by multiple system failure warnings that were displayed, such as: Rear differential is locked, power steering has failed, seat belt tensioner system failed and to stop driving the vehicle immediately and contact a service center immediately. I drove the vehicle into my driveway which was 100 yards away and shut the vehicle down and called orange county BMW in harriman, NY. I was told to shut the vehicle off and let it sit for ten minutes and the system should reset itself, which I did. I was told this is a common problem in the 5 series and it happens all the time from the sales manager, [xxx], to whom I spoke to about the problem. The errors cleared but I was able to recreate the failure making the same turn with the same failures occurring as listed above. If I had been driving at a higher speed this would have resulted in loss of ability to steer the vehicle. When the first failure occurred I ended up driving into the oncoming lane of traffic until I was able to forcefully steer the vehicle back into the right side of the road. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Stony Point, NY, USA
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- Stony Point, NY, USA