Technical Service Bulletins (TSBs) for the 2017 M4 are official communications between BMW & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
CRACKING NOISE FROM FRONT OF VEHICLE WHILE TURNING OR PARKING: Cracking noises heard from the area of the front axle when rotating the steering while stationary or at low speed. Refer to the linked video https://tinyurl. Read More »
CRACKING NOISES FROM THE FRONT AXLE AREA WHILE TURNING THE WHEELS, WHEN STATIONARY OR PARKING: Cracking noises are heard from the front axle area while maneuvering at low speeds (e.g. Read More »
Diagnosis of Compound Brake System Complaints in M Vehicles: 1. Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Read More »
"?STEERING WHEEL BUTTONS DO NOT FUNCTION RELIABLY. ? Sporadic or continuous malfunction of multifunction steering wheel buttons ? CC Message ""Cruise control without function"" displayed ? Sporadic or continuous malfunction of shift ... Read More »
With the vehicle is on a lift and the front struts are in the extended position, there may be a cracking and orclicking type noise when turning the steering wheel left/right. See attached video V31 01 24. Read More »
TICKING NOISE FROM THE FRONT AXLE WHEN CORNERING: The customer may complain of a metallic ticking noise from the front axle, when cornering, maneuvering, parking or pulling away from a parking space. Read More »
CRACKING NOISES FROM THE FRONTAXLE AREA WHILE TURNING THE WHEELS, WHEN STATION: Cracking noises are heard from the front axle area while maneuvering at low speeds (e.g. Read More »
Front Suspension Ride Height Has Dropped: The front suspension ride height has dropped on one or both sides due to overload. This is caused by driving over obstacles (e.g. Read More »
KNOCKING NOISE OR VIBRATION/DRONING NOISE FROM THE REAR AXLE. 1 A hard knocking noise is heard from the rear axle area during load reversals. Read More »
TICKING NOISE FROM THE FRONT AXLE WHEN CORNERING: The customer may complain of a metallic ticking noise from the front axle when cornering, maneuvering, parking or pulling away from a parking space. Read More »
TICKING NOISE FROM THE FRONT AXLE WHEN CORNERING: The customer may complain of a metallic ticking noise from the front axle when cornering, maneuvering, parking or pulling away from a parking space. Read More »
KNOCKING NOISE OR VIBRATION/DRONING NOISE FROM THE REAR AXLE. A hard knocking noise is heard from the rear axle area during load reversals. The tuning of the rear suspension mount for the differential. Read More »
DRONING NOISE FROM THE REAR AXLE. A humming/droning noise is heard with vibration during partial to full engine load in higher gears. The tuning of the rear suspension mount for the differential. Read More »
A turbine-like noise can be heard from the rear axle while deceleration during the first 300 miles of operation when braking from low speed. Read More »
HELPFUL INFORMATION FOR CUSTOMER DISCUSSIONS REGARDING MOTORSPORT VEHICLE BRAKES: Note for customer deleted: If the noise does not disappear despite the attempts to regenerate the brake a repair is required. Read More »
Grinding Noise from Rear Brakes: Pebbles, road grit, or other foreign materials caught between the brake protection plate and the brake disc may cause a disturbing noise in the rear axle area. Read More »
Grinding Noise from Rear Brakes. Pebbles, road grit, or other foreign materials can get caught in between the brake protection (backing) plate and the brake disc(s), this may cause a disturbing noise in the rear axle area while driving. Read More »
Inform the customer during a consultation that the M Compound (standard equipment) and M Carbon Ceramic (optional) brakes are high-performance brake systems which are designed for sporty, dynamic driving styles. Read More »
Inform the customer during a consultation that the M Compound (standard equipment) and M Carbon Ceramic (optional) brakes are high-performance brake systems which are designed for sporty, dynamic driving styles. Read More »
HELPFUL INFORMATION FOR CUSTOMER DISCUSSIONS REGARDING MOTORSPORT VEHICLE BRAKES: INFORMATION Inform the customer during a consultation that the M Compound (standard equipment) and M Carbon Ceramic (optional) brakes are high-performance ... Read More »
?Grinding Noise from Rear Brakes . Pebbles, road grit, or other foreign materials can get caught in between the brake protection (backing) plate and the brake disc(s), this may cause a disturbing noise in the rear axle area while driving. Read More »
Diagnosis of Compound Brake System Complaints in M Vehicles: 1. Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Read More »
Diagnosis of Compound Brake System Complaints in M Vehicles: 1. Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Read More »
CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER: This Service Information Bulletin (Revision 1) replaces SI B61 05 20 dated February 2020. Electrostatic discharge at standstill / start engine. Read More »
DRONING NOISE FROM THE REAR AXLE. A humming/droning noise is heard with vibration during partial to full engine load in higher gears. The tuning of the rear suspension mount for the differential. Read More »
Engine Oil Quick Reference Chart and Drain Plug Torque: The current version of ISTA/D has an error in the engine oil capacity specification for all vehicles with the N63R engine and xDrive. Read More »
WATER INJECTION SYSTEM WATER LEVEL TOO LOW: Check Control (CC) Message Water level too low, engine performance only available to a limited degree is displayed. Read More »
"Delivery Stop: Remove Engine Oil Label. Affected vehicles in dealer inventory must not be retailed or delivered until the label is removed. Vehicles at ports of entry will be remedied prior to dealer delivery. Read More »
The quick disconnect coupling on the cylinder head coolant vent line could break at the cylinder head. This would lead to loss of coolant from the engine. Read More »
WATER INJECTION SYSTEM WATER LEVEL TOO LOW. Check Control (CC) Message Water level too low, engine performance only available to a limited degree is displayed. Read More »
N20, N26, N55, N63TU, S63TU and S55 Engines: Bosch Injector ETK Part Number Error What's New: ? Procedure change: indentifying injector type using an ISTA test plan. . Read More »
"""WATER INJECTION SYSTEM - WATER LEVEL TOO LOW"". Check Control (CC) Message ""Water level too low, engine performance only available to a limited degree"" is displayed. Read More »
CRANKCASE BEDPLATE DELIVERY STOP: CRANKCASE BEDPLATE. INFORMATION Reimbursement for this Delivery Stop/Repair Action will be via normal claim entry. Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
DIAGNOSTIC HINT: CATALYTIC CONVERTER INSPECTION AFTER LOSS OF CRANKSHAFT SIGNAL. In certain situations when the crankshaft position signal is lost while driving the malfunction indicator lamp (MIL) and an engine malfunction check control ... Read More »
The quick disconnect coupling on the cylinder head coolant vent line could break at the cylinder head. This would lead to loss of coolant from the engine. Read More »
?N20, N26, N55, N63TU, S63TU and S55 Engines: Bosch Injector ETK Part Number Error What's New: ? Identifying the injector type using the ISTA test plan ? Determining the injector part number using the new the parts table. Read More »
SI B13 03 15 February 2016 Fuel Systems Technical Service This Service Information bulletin supersedes SI B13 03 15 dated March 2015 and replaces SI B13 04 13 dated March 2014. Read More »
TICKING NOISE FROM THE FRONT AXLE WHEN CORNERING: The customer may complain of a metallic ticking noise from the front axle when cornering, maneuvering, parking or pulling away from a parking space. Read More »
"SERVICE ACTION: REPLACE REAR-AXLE DIFFERENTIAL This Service Information bulletin supersedes SI 33 04 16 dated August 2016 The vehicle delivery stop has been lifted.. The rear differential emits a loud noise. Read More »
"SERVICE ACTION: REPLACE REAR-AXLE DIFFERENTIAL This Service Information bulletin supersedes SI 33 04 16 dated August 2016 The vehicle delivery stop has been lifted.. The rear differential emits a loud noise. Read More »
A turbine-like noise can be heard from the rear axle while deceleration during the first 300 miles of operationwhen braking from low speed. Read More »
KNOCKING NOISE OR VIBRATION/DRONING NOISE FROM THE REAR AXLE. A hard knocking noise is heard from the rear axle area during load reversals. The tuning of the rear suspension mount for the differential. Read More »
CRACKING NOISE FROM FRONT OF VEHICLE WHILE TURNING OR PARKING: Cracking noises heard from the area of the front axle when rotating the steering while stationary or at low speed. Read More »
CRACKING NOISES FROM THE FRONT AXLE AREA WHILE TURNING THE WHEELS, WHEN STATIONARY OR PARKING: Cracking noises are heard from the front axle area while maneuvering at low speeds (e.g. Read More »
The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. Read More »
The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function. Read More »
Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. Read More »
The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. Read More »
?A/C COOLING INTERMITTENT REDUCTION OF AIR FLOW: Customer may complain of reduced air flow when the air conditioning system is operated for an extended time, usually longer than 30 minutes. The evaporator starts to freeze up. Read More »
CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER: A yellow CCM (Check Control Message) ID 415 is displayed- "Increased battery drain! // Battery. Electrostatic discharge at standstill / start engine. Read More »
CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: This Service Information Bulletin (Revision 7) replaces SI B84 02 14 dated May 2019. ConnectedDrive/BMW Assist features are partially or completely inoperative. Read More »
CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER. A yellow CCM (Check Control Message) ID 415 is displayed- "Increased battery drain! // Battery. Electrostatic discharge at standstill / start engine. Read More »
BLUETOOTH CONNECTION IS LOST DURING A PHONE CALL. During an active call the call audio autonomously switches from the vehicle hands-free system to the phone. Read More »
NBT EVO CHANGES BETWEEN SELECTIONS BY ITSELF WITHOUT DRIVER INPUT- GHOST BEHAVIOR. The Central Information Display (CID) changes between selections (ghost behavior) and sounds an audio tone without the CID Screen being touched. Read More »
PHONE CALL AUDIO AUTONOMOUSLY SWITCH FROM VEHICLE TO PHONE. During an active phone call the call audio autonomously switches from the vehicle hands-free system to the phone. Read More »
RAIN/LIGHT SENSOR (RLS): OIL LEAKAGE FROM GEL PAD. ??Oil leaking from the Rain/Light Sensor (RLS). Note: This oil serves as a separation medium between the RLS mounting gel pad and the windscreen. Read More »
?BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT. BMW Online/BMW ConnectedDrive not functional. Vehicle and service cockpit have different ICC-ID's (Integrated Circuit Card Identifier). Read More »
?RETRACTABLE HARDTOP STATUS REQUEST SUPPLEMENT. INFORMATION Documents have been developed showing the known correct statuses for all hall sensors and micro switches used to operate the retractable hard top (RHT). Read More »
AFTER EXCHANGING THE FRONT ELECTRONIC MODULE (FEM), PROGRAMMING / ENCODING IS NOT POSSIBLE: After replacing the Front Electronic Module (FEM) for an applicable repair, programming / encoding is not possible. Read More »
HEAD UNIT HIGH 2 RESET WHILE BLUETOOTH IS CONNECTED: The following event may cause an unexpected reset of the Head Unit High 2 (NBT EVO) when: Read More »
"BATTERY DISCHARGE CCM (CHECK CONTROL MESSAGE) DISPLAYED: COMFORT ACCESS DISABLED. One or more of the following conditions are present: * CCM ""Battery. Discharge in standstill."", or similar, is displayed. Read More »
"?STEERING WHEEL BUTTONS DO NOT FUNCTION RELIABLY. ? Sporadic or continuous malfunction of multifunction steering wheel buttons ? CC Message ""Cruise control without function"" displayed ? Sporadic or continuous malfunction of shift ... Read More »
?NBT HEAD UNIT ABORTS IMPORT OF CD Whats New: ? G12 (7 Series) removed ? I01 (i3) removed ? Warranty Section updated for removal of G12 and I01 . While importing a CD to the internal music collection of an NBT head unit the process aborts. Read More »
SOS MALFUNCTION DISPLAYED. An SOS malfunction is seen in the Kombi. When pressing the E-Call/SOS button in the overhead console, nothing happens. Fault code B7F33C (internal ECU error) is stored in the Telematics control unit (ATM/TCB2). Read More »
INFORMATION ON THE OPERATION OF THE SMART OPENER. INFORMATION ON THE OPERATION OF THE SMART OPENER MODEL F07 (5 Series Gran Turismo) F10 (5 Series) F12 (6 Series Convertible) F13 (6 Series Coupe) F15 (X5) F16 (X6) F22 (2 Series Coupe) F23 ... Read More »
NBT Head Unit Aborts Import of CD. While importing a CD to the internal music collection of an NBT head unit the process aborts. You will see 'import error' on the radio display when this occurs. Read More »
NBT and Entry Head Unit Software Update for Improved Satellite Radio Reception. Poor Satellite Radio reception CAUSE After this software update there is a slight improvement in Satellite Radio reception for these vehicles when receiving ... Read More »
SUBJECT Audio System Speaker Testing. For audio system speaker testing there is a NED (Non Electrical Diagnosis) Test Plan available. CAUSE We previously recommended use of the Audio Test CD (ATC) from BMW. This CD has been discontinued. Read More »
SI B84 03 14 February 2016 Communication Systems Technical Service This Service Information bulletin supersedes SI B84 03 14 dated October 2014. SUBJECT Bluetooth Connection Failures. Read More »
"?SUBJECT During the QC1 the BMW Assist Test Call Fails . After the transport mode is deleted (during the QC1), a BMW Assist (SOS) test call is made by pressing the SOS/ E-Call button. Read More »
HEAD UNIT NBT EVO (HU-H2) PROGRAMMING ABORT: The CID screen may light up blue. When this occurs A battery reset is not successful in restoring head unit operation Software error in the Bootloader file (BTLD) of the head unit. Read More »
INSTRUMENT CLUSTER OUTSIDE TEMPERATURE DISPLAY IMPLAUSIBLE: In the Instrument Cluster (Kombi) display you may observe an implausible outside temperature reading. Read More »
Instrument Cluster Resets during Active Navigation. The instrument cluster (MID KOMBI) fails sporadically (all gauges falling briefly to zero, flashing of all indicator lights) and resets. Read More »
"Vehicles which have had the Instrument Cluster (KOMBI) replaced may display incorrect CBS (Condition Based Service) data after programming. Read More »
The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022. Read More »
NAVIGATION SYSTEM - REPORTING MISSING OR INCORRECT ROADMAP DATA: Do not replace parts and do not program the vehicle. Roads can change by up to 15% every year. Read More »
HEAD UNIT NBT EVO (HU-H2) PROGRAMMING ABORT: The CID screen may light up blue. When this occurs A battery reset is not successful in restoring head unit operation Software error in the Bootloader file (BTLD) of the head unit. Read More »
HEAD UNIT HIGH 2 RESET WHILE BLUETOOTH IS CONNECTED: The following event may cause an unexpected reset of the Head Unit High 2 (NBT EVO) when: Read More »
?AUDIO VOLUME NOT RESTORED AFTER MSA STOP, ENTRY HEAD UNIT. Volume of audio system (when set to near maximum) is reduced when Auto Start-Stop (MSA) stop occurs and is not restored upon automatic engine restart. Read More »
"Vehicles which have had the Instrument Cluster (KOMBI) replaced may display incorrect CBS (Condition Based Service) data after programming. Read More »
HEADLIGHT ASSEMBLIES HAVE VISIBLE INTERNAL MOISTURE/CONDENSATION: Water on the inside (A) or misting (B) of both headlight lenses that is visible from outside. Read More »
HEADLIGHT ASSEMBLIES HAVE VISIBLE INTERNAL MOISTURE/CONDENSATION: Water on the inside (A) or misting (B) of both headlight lenses that is visible from outside. Read More »
"HEADLIGHT ASSEMBLIES HAVE VISIBLE INTERNAL MOISTURE/CONDENSATION. Water on the inside (A) or misting (B) of both headlight lenses that is visible from outside. Read More »
Passenger Side Mirror Dimming Feature Operational Change. INFORMATION The automatically dimming exterior mirror function on the passenger's side has been deleted from the Option Code 430 as noted above. Read More »
Edge Protection Trim Is Scratched. The outside edge protector (B-pillar), where the rear edge of the front door glass makes contact, is scratched. Front window glass is out of adjustment Read More »
Passenger Side Mirror Dimming Feature Operational Change. INFORMATION The automatically dimming exterior mirror function on the passenger's side has been deleted from the Option Code 430 as noted above. Read More »
Passenger Side Mirror Dimming Feature Operational Change. INFORMATION The automatically dimming exterior mirror function on the passenger's side has been deleted from the Option Code 430 as noted above. Read More »
Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full: Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full.There are no faults stored in the system for the washer fluid level switch. Read More »
Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full : The low washer fluid warning is illuminated even though the washer fluid reservoir is full. Read More »
The Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full This Service Information bulletin supersedes SI B61 23 15 dated April 2016. Read More »
The Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full This Service Information bulletin supersedes SI B61 23 15 dated April 2016. Read More »
According to the customer, the airbag warning light was on, but it may not be illuminated when the vehicle arrives in the workshop. 1. ACSM fault code "930A60 - Seat occupancy detection, front passenger; malfunction" is stored. Read More »
"AIRBAG WARNING LIGHT: ACSM FC 930A60 OR 930A1C SEAT OCCUPANCY DETECTION. According to the customer, the airbag warning light was on, but it may not be on when the vehicle arrives in the workshop. 1. Read More »
RATTLE NOISE FROM LOWER A-PILLAR. A rattle noise is present from the lower area of the A-Pillar. Due to a manufacturing error, the bolt securing the front door brake/stop to the A-Pillar may have loosened over time. Read More »
"Service Action: Repair Roof Side Frame Paint. 1. Use Repair Instructions RA 51 13 280 ""Remove and install or replace the trim strip on the roof frame on the left or right side"" to remove the left roof side trim. Read More »
PAINT ON THE B-PILLAR IS SCRATCHED/DAMAGED. Paint on B-pillar is scratched. Especially noticeable on dark colored paint. Door seal is rubbing against entry opening surfaces. Read More »
Water sloshing noises coming from the rear passenger compartment (left or right) while driving Water ingress in the luggage compartment, or in the rear passenger compartment- rear seat bench rear passenger compartment foot well rear ... Read More »
Water sloshing noises coming from the rear passenger compartment (left or right) while driving Water ingress in the luggage compartment, or in the rear passenger compartment- rear seat bench rear passenger compartment foot well rear ... Read More »
?RETRACTABLE HARDTOP STATUS REQUEST SUPPLEMENT. INFORMATION Documents have been developed showing the known correct statuses for all hall sensors and micro switches used to operate the retractable hard top (RHT). Read More »
NOISES FROM THE C-PILLAR AREA OF THE CONVERTIBLE TOP: Cracking or clicking noises can be heard from the rear area of the convertible top (C-pillar area) when driving on uneven roads. Read More »
SLOSHING NOISES/WATER IN REAR PASSENGER COMPARTMENT. Water sloshing noises coming from the rear passenger compartment (left or right) while driving. Read More »
PAINT ON THE B-PILLAR IS SCRATCHED/DAMAGED: The paint finish of the door jamb (above the door striker) is scratched due to the inner door cavity window seal. Read More »
CREAKING NOISES FROM DOOR TRIM PANEL. Creaking noise is heard from door trim panel while driving on rough roads. Door trim panel is contacting the inner door panel. Read More »
SI B51 23 15 Body Equipment May 2016 Technical Service The Driver's Side Front/Rear Door Can No Longer Be Opened from the Outside This Service Information bulletin supersedes SI B51 23 15 dated September 2015.. Read More »
Edge Protection Trim Is Scratched. The outside edge protector (B-pillar), where the rear edge of the front door glass makes contact, is scratched. Front window glass is out of adjustment Read More »
TAILGATE UNINTENTIONALLY OPENS. Trunk/tailgate may open when vehicle is locked. Trunk/tailgate may open while the vehicle is in motion. Usually after stopping, such as a traffic light etc. Read More »
TAILGATE UNINTENTIONALLY OPENS. Trunk/tailgate may open when vehicle is locked. Trunk/tailgate may open while the vehicle is in motion. Usually after stopping, such as a traffic light etc. Read More »
SI B51 23 15 Body Equipment May 2016 Technical Service The Driver's Side Front/Rear Door Can No Longer Be Opened from the Outside This Service Information bulletin supersedes SI B51 23 15 dated September 2015.. Read More »
"""Collision Warning Failed"" or ""Pedestrian Warning Failed"" CCM Display. While driving, a Check Control Message (CCM) is displayed advising of the following: Front collision warning failed Pedestrian detection failed The following ... Read More »
KNOCKING NOISE OR VIBRATION/DRONING NOISE FROM THE REAR AXLE. A hard knocking noise is heard from the rear axle area during load reversals. The tuning of the rear suspension mount for the differential. Read More »
TICKING NOISE FROM THE FRONT AXLE WHEN CORNERING: The customer may complain of a metallic ticking noise from the front axle, when cornering, maneuvering, parking or pulling away from a parking space. Read More »
Water sloshing noises coming from the rear passenger compartment (left or right) while driving Water ingress in the luggage compartment, or in the rear passenger compartment- rear seat bench rear passenger compartment foot well rear ... Read More »
MEMORY SEAT ADJUSTMENT IS LIMITED: After programming the vehicle with ISTA 4.10.2x, the adjustment range of the memory seat may restricted. Read More »
SERVICE ACTION: CHECK PUMP FOR BACKREST WIDTH ADJUSTMENT: The backrest width adjustment and, the lumbar support adjustment of the front seats are accomplished by a common air pump. Read More »
?SERVICE ACTION: CHECK PUMP FOR BACKREST WIDTH ADJUSTMENT . The backrest width adjustment and, the lumbar support adjustment of the front seats (vehicles without option code 7MA: Competition package) are accomplished by a common air pump. Read More »
SLOSHING NOISES/WATER IN REAR PASSENGER COMPARTMENT. Water sloshing noises coming from the rear passenger compartment (left or right) while driving. Read More »
According to the customer, the airbag warning light was on, but it may not be illuminated when the vehicle arrives in the workshop. 1. ACSM fault code "930A60 - Seat occupancy detection, front passenger; malfunction" is stored. Read More »
RAISING OF WIND DEFLECTOR AT A HIGH SPEED. Unintentional lifting of the wind deflector occurs at a high speed and it is perceived that it may possibly detach. CAUSE Rear seat backrest not locked. Read More »
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
"""Collision Warning Failed"" or ""Pedestrian Warning Failed"" CCM Display. While driving, a Check Control Message (CCM) is displayed advising of the following: Front collision warning failed Pedestrian detection failed The following ... Read More »
According to the customer, the airbag warning light was on, but it may not be illuminated when the vehicle arrives in the workshop. 1. ACSM fault code "930A60 - Seat occupancy detection, front passenger; malfunction" is stored. Read More »
According to the customer, the airbag warning light was on, but it may not be illuminated when the vehicle arrives in the workshop. 1. ACSM fault code "930A60 - Seat occupancy detection, front passenger; malfunction" is stored. Read More »
The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022. Read More »
The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function. Read More »
Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. Read More »
The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022. Read More »
Diagnosis of Compound Brake System Complaints in M Vehicles: 1. Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Read More »
?A/C COOLING INTERMITTENT REDUCTION OF AIR FLOW: Customer may complain of reduced air flow when the air conditioning system is operated for an extended time, usually longer than 30 minutes. The evaporator starts to freeze up. Read More »
?A/C COOLING INTERMITTENT REDUCTION OF AIR FLOW: Customer may complain of reduced air flow when the air conditioning system is operated for an extended time, usually longer than 30 minutes. The evaporator starts to freeze up. Read More »
TICKING NOISE FROM THE FRONT AXLE WHEN CORNERING: The customer may complain of a metallic ticking noise from the front axle, when cornering, maneuvering, parking or pulling away from a parking space. Read More »
PAINT ON THE B-PILLAR IS SCRATCHED/DAMAGED: The paint finish of the door jamb (above the door striker) is scratched due to the inner door cavity window seal. Read More »
Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full: Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full.There are no faults stored in the system for the washer fluid level switch. Read More »
HELPFUL INFORMATION FOR CUSTOMER DISCUSSIONS REGARDING MOTORSPORT VEHICLE BRAKES: INFORMATION Inform the customer during a consultation that the M Compound (standard equipment) and M Carbon Ceramic (optional) brakes are high-performance ... Read More »
Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full : The low washer fluid warning is illuminated even though the washer fluid reservoir is full. Read More »
AUDIO PLAYBACK NOT POSSIBLE: No audio heard inside the vehicle. Failure of the audio amplifier due to water ingress in the luggage compartment. Read More »
NBT EVO CHANGES BETWEEN SELECTIONS BY ITSELF WITHOUT DRIVER INPUT- GHOST BEHAVIOR: The Central Information Display (CID) changes between selections ("ghost behavior") and sounds an audio tone without the CID Screen being touched. Read More »
SECURITY IMPROVEMENTS FOR CONNECTEDDRIVE. Security patches for non-safety critical vulnerabilities in BMW head units Entry Nav Entry Media NBT and NBT EVO. Read More »
CRANKCASE BEDPLATE DELIVERY STOP: CRANKCASE BEDPLATE. INFORMATION Reimbursement for this Delivery Stop/Repair Action will be via normal claim entry. Read More »
The Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full This Service Information bulletin supersedes SI B61 23 15 dated April 2016. Read More »
NBT EVO CHANGES BETWEEN SELECTIONS BY ITSELF WITHOUT DRIVER INPUT- GHOST BEHAVIOR. The Central Information Display (CID) changes between selections (ghost behavior) and sounds an audio tone without the CID Screen being touched. Read More »
PHONE CALL AUDIO AUTONOMOUSLY SWITCH FROM VEHICLE TO PHONE. During an active phone call the call audio autonomously switches from the vehicle hands-free system to the phone. Read More »
REPLACE UNDER HOOD EMISSIONS LABEL This Service Information bulletin replaces SI B71 03 18 dated September 2017 What's New: ? The delivery stop has changed to a service action ? Label location picture updated. Read More »
?RETRACTABLE HARDTOP STATUS REQUEST SUPPLEMENT. INFORMATION Documents have been developed showing the known correct statuses for all hall sensors and micro switches used to operate the retractable hard top (RHT). Read More »
PHONE CONTACTS: HEADUNIT BASIC 2 SORTING ORDER: Improper sorting of phone contacts, in the on-board computer or in the Central Information Display (CID), upon connecting to the vehicle: Read More »
COMPONENT PROTECTION ACTIVE. HEAD UNITS CANNOT BE SWAPPED BETWEEN VEHICLES FOR TESTING.: If either the head unit (NBT-EVO or ENTRY-NAV-EVO) or the Body Domain Controller (BDC) are swapped into a different vehicle they will cause the head ... Read More »
IPHONE: CALL LIST MISSING AFTER RESTART: The call list from iPhone 8 or iPhone X, that is displayed, is missing after cycling the ignition. Read More »
HEAD UNIT HIGH 2 RESET WHILE BLUETOOTH IS CONNECTED: The following event may cause an unexpected reset of the Head Unit High 2 (NBT EVO) when: Read More »
NBT EVO CHANGES BETWEEN SELECTIONS BY ITSELF WITHOUT DRIVER INPUT- GHOST BEHAVIOR: The Central Information Display (CID) changes between selections (ghost behavior) and sounds an audio tone without the CID Screen being touched. Read More »
Please return all part(s) to your facing Regional Distribution Center (RDC). Submit for return using a YR26 damage claim with order reason BM2. Read More »
ConnectedDrive/BMW Assist System Diagnosis Information This Service Information bulletin replaces SI B84 02 14 dated July 2014 What's New: Model - Removed models which no longer support BMW Assist functionality and added new models. Read More »
Shipping specific non-deployed vehicle safety devices to lighting resources, llc. This service Information bulletin provides information on shipping "specific" noin-deployed vehicle safety devices that are classified as Dangerous Goods ... Read More »
EXTERIOR BMW ROUNDEL EMBLEMS SEPARATE AND FALL OFF. The exterior BMW Roundel Emblem (front and/or rear) separates from the mounting base and falls off. Delamination of the Roundel Emblem. Read More »
"LIST OF AVAILABLE FM RADIO STATIONS TEMPORARILY NOT AVAILABLE. INFORMATION As of 11/2015, all Entry-NAV/Media head units supplied in new vehicles were upgraded for improved noise characteristics and quality. Read More »
"?Telematics Device Spares Replacement Part Activation via DCSnet for BMW Assist What's New: ? Model: All models added along with 6AC option code ? Situation: All information added ? Information: Deleted CDMA related information and added ... Read More »
"?SERVICE ACTION: SUPPLEMENTARY PAGE NEEDED IN OWNER'S MANUAL . Operator's manual of affected vehicles does not contain required information on wireless smartphone charging accessory. Read More »
SI B65 09 15 November 2016 Audio, Navigation, Monitors, Alarms,SRS Technical Service NBT Head Unit High (HU-H) Resets Intermittently or Permanently. The Head Unit-High (HU-H) resets intermittently or permanently. 1. Read More »
?AUDIO VOLUME NOT RESTORED AFTER MSA STOP, ENTRY HEAD UNIT. Volume of audio system (when set to near maximum) is reduced when Auto Start-Stop (MSA) stop occurs and is not restored upon automatic engine restart. Read More »
"HVAC BLOWER NOT WORKING This Service Information bulletin supersedes SI B64 12 16 dated August 2016. HVAC blower is not working. Condensation occurs even though blower is working. Read More »
"SERVICE ACTION: SUPPLEMENTARY PAGE NEEDED IN OWNER'S MANUAL. Operator's manual of affected vehicles does not contain required information on wireless smartphone charging accessory. Read More »
"SERVICE ACTION: REPLACE REAR-AXLE DIFFERENTIAL This Service Information bulletin supersedes SI 33 04 16 dated August 2016 The vehicle delivery stop has been lifted.. The rear differential emits a loud noise. Read More »
BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT. BMW Online/BMW ConnectedDrive not functional. Vehicle and service cockpit have different ICC-ID's. Read More »
HeadUp Display does not Show Full Street Names. INFORMATION Design of the HUD has limited display area. (It can only show a certain number of text characters). Read More »
"""Collision Warning Failed"" or ""Pedestrian Warning Failed"" CCM Display. While driving, a Check Control Message (CCM) is displayed advising of the following: Front collision warning failed Pedestrian detection failed The following ... Read More »
Bluetooth Connection Failures. There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Call disconnection - Call is transferred back to the handset. Read More »
"Air Conditioning Refrigerant R1234yf Introduction. Highlights of R-1234yf Meets SAE J2888_201301 ""This SAE Standard covers fittings, couplers, and hoses intended for connecting service hoses from mobile air- conditioning Systems to ... Read More »
SI B13 03 15 February 2016 Fuel Systems Technical Service This Service Information bulletin supersedes SI B13 03 15 dated March 2015 and replaces SI B13 04 13 dated March 2014. Read More »
Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. Read More »
Customer may complain of reduced air flow when the air conditioning system is operated for an extended time, usually longer than 30 minutes. Read More »
TELEMATICS UNIT DEACTIVATION DUE TO 3G CELLULAR TECHNOLOGY DISCONTINUATION: The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network ... Read More »
TELEMATICS UNIT RETROFIT TO 4G CELLULAR TECHNOLOGY: The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February ... Read More »
AUDIO PLAYBACK NOT POSSIBLE: No audio heard inside the vehicle. Failure of the audio amplifier due to water ingress in the luggage compartment. Read More »
NBT EVO CHANGES BETWEEN SELECTIONS BY ITSELF WITHOUT DRIVER INPUT- GHOST BEHAVIOR: The Central Information Display (CID) changes between selections ("ghost behavior") and sounds an audio tone without the CID Screen being touched. Read More »
DIAGNOSTIC HINT: CATALYTIC CONVERTER INSPECTION AFTER LOSS OF CRANKSHAFT SIGNAL. In certain situations when the crankshaft position signal is lost while driving the malfunction indicator lamp (MIL) and an engine malfunction check control ... Read More »
NBT EVO CHANGES BETWEEN SELECTIONS BY ITSELF WITHOUT DRIVER INPUT- GHOST BEHAVIOR. The Central Information Display (CID) changes between selections (ghost behavior) and sounds an audio tone without the CID Screen being touched. Read More »
PHONE CALL AUDIO AUTONOMOUSLY SWITCH FROM VEHICLE TO PHONE. During an active phone call the call audio autonomously switches from the vehicle hands-free system to the phone. Read More »
IPHONE: CALL LIST MISSING AFTER RESTART: The call list from iPhone 8 or iPhone X, that is displayed, is missing after cycling the ignition. Read More »
HEAD UNIT HIGH 2 RESET WHILE BLUETOOTH IS CONNECTED: The following event may cause an unexpected reset of the Head Unit High 2 (NBT EVO) when: Read More »
NO AUDIO PLAYBACK AFTER REPLACING THE HEAD UNIT HIGH 2 (HU-H2): After replacing the Head Unit High (HU-H2) and performing ISTA4 programming, there is no audio playback. Read More »
Bluetooth Connection Failures: There are various connectivity failures with the following devices: Apple iPhones: Samsung S6 and the S6 Edge. Read More »
BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT. The ConnectedDrive Services are non-functional after a hardware exchange of the telematics control unit. This is not indicated by CC-message. Read More »
BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT. BMW Online/BMW ConnectedDrive not functional. Vehicle and service cockpit have different ICC-ID's. Read More »
HeadUp Display does not Show Full Street Names. INFORMATION Design of the HUD has limited display area. (It can only show a certain number of text characters). Read More »
Bluetooth Connection Failures. There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Call disconnection - Call is transferred back to the handset. Read More »
"During the QC1 the BMW Assist Test Call Fails. After the transport mode is deleted (during the QC1), a BMW Assist (SOS) test call is made by pressing the SOS/ E-Call button. Read More »
BMW APPS RANDOMLY STARTS PLAYING ON ITS OWN: While listening to FM, or AM, or Satellite Radio (SDARs), the audio source randomly switches to BMW Apps (Pandora, Spotify, Audible etc.) with no input from driver or passenger. Read More »
NO AUDIO PLAYBACK AFTER REPLACING THE HEAD UNIT HIGH 2 (HU-H2): After replacing the Head Unit High (HU-H2) and performing ISTA4 programming, there is no audio playback. Read More »
?SATELLITE RADIO DETERIORATION IN RECEPTION QUALITY DUE TO NEW CELLULAR FREQUENCIES . INFORMATION Inform the customer that the introduction of these expanded frequencies by the wireless mobile providers may be influencing reception ... Read More »
?AUDIO VOLUME NOT RESTORED AFTER MSA STOP, ENTRY HEAD UNIT. Volume of audio system (when set to near maximum) is reduced when Auto Start-Stop (MSA) stop occurs and is not restored upon automatic engine restart. Read More »
NBT Head Unit Aborts Import of CD. While importing a CD to the internal music collection of an NBT head unit the process aborts. You will see 'import error' on the radio display when this occurs. Read More »
NBT and Entry Head Unit Software Update for Improved Satellite Radio Reception. Poor Satellite Radio reception CAUSE After this software update there is a slight improvement in Satellite Radio reception for these vehicles when receiving ... Read More »
The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. Read More »
AUTOMATED ACTIVATION OF NAVIGATION SYSTEM DURING PDI/QC1: This Service Information Bulletin (Revision 2) replaces SI B65 22 14 dated October 2015. Read More »
NAVIGATION SYSTEM: REPORTING MISSING OR INCORRECT ROAD MAP DATA: The route guidance is inaccurate and therefore irritating to the customer; or it is not possible to locate certain addresses, for ... Read More »
NAVIGATION SYSTEM: REPORTING MISSING OR INCORRECT ROAD MAP DATA: The route guidance is inaccurate and therefore irritating to the customer; or it is not possible to locate certain addresses, for ... Read More »
NAVIGATION PRO (NBT EVO) MAP UPDATE NOT POSSIBLE, NAVIGATION DOES NOT START: Navigation system will not start at all or the: ONavigation system startsO message is permanently displayed; or Read More »
HEADUNIT NAVIGATION MAPS (HU-H HU-H2 HU-B): The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (7/2012+). Read More »
REPLACE UNDER HOOD EMISSIONS LABEL This Service Information bulletin replaces SI B71 03 18 dated September 2017 What's New: ? The delivery stop has changed to a service action ? Label location picture updated. Read More »
SERVICE ACTION REPLACE UNDER HOOD EMISSIONS LABEL. A service action has been issued (effective September 10; 2018) on Model Year 2019 BMW M4 Coupe vehicles that have been produced from July 3-31; 2018. Read More »
"Delivery Stop: Remove Engine Oil Label. Affected vehicles in dealer inventory must not be retailed or delivered until the label is removed. Vehicles at ports of entry will be remedied prior to dealer delivery. Read More »
Component and Issue Specific Limited Emission Warranty Extension. This component-specific limited emission warranty extension applies to defects in materials or workmanship. Read More »
INFORMATION New information provided by this revision is preceded by this symbol. This Service Information bulletin replaces SI B84 02 14 dated September 2018. Read More »
The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022. Read More »
Diagnosis of Compound Brake System Complaints in M Vehicles: 1. Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Read More »
TICKING NOISE FROM THE FRONT AXLE WHEN CORNERING: The customer may complain of a metallic ticking noise from the front axle, when cornering, maneuvering, parking or pulling away from a parking space. Read More »
PAINT ON THE B-PILLAR IS SCRATCHED/DAMAGED: The paint finish of the door jamb (above the door striker) is scratched due to the inner door cavity window seal. Read More »
CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: This Service Information Bulletin (Revision 7) replaces SI B84 02 14 dated May 2019. ConnectedDrive/BMW Assist features are partially or completely inoperative. Read More »
HELPFUL INFORMATION FOR CUSTOMER DISCUSSIONS REGARDING MOTORSPORT VEHICLE BRAKES: INFORMATION Inform the customer during a consultation that the M Compound (standard equipment) and M Carbon Ceramic (optional) brakes are high-performance ... Read More »
AUDIO PLAYBACK NOT POSSIBLE: No audio heard inside the vehicle. Failure of the audio amplifier due to water ingress in the luggage compartment. Read More »
NBT EVO CHANGES BETWEEN SELECTIONS BY ITSELF WITHOUT DRIVER INPUT- GHOST BEHAVIOR: The Central Information Display (CID) changes between selections ("ghost behavior") and sounds an audio tone without the CID Screen being touched. Read More »
DIAGNOSTIC HINT: CATALYTIC CONVERTER INSPECTION AFTER LOSS OF CRANKSHAFT SIGNAL. In certain situations when the crankshaft position signal is lost while driving the malfunction indicator lamp (MIL) and an engine malfunction check control ... Read More »
BLUETOOTH CONNECTION IS LOST DURING A PHONE CALL. During an active call the call audio autonomously switches from the vehicle hands-free system to the phone. Read More »
The Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full This Service Information bulletin supersedes SI B61 23 15 dated April 2016. Read More »
SLOSHING NOISES/WATER IN REAR PASSENGER COMPARTMENT. Water sloshing noises coming from the rear passenger compartment (left or right) while driving. Read More »
RAISING OF WIND DEFLECTOR AT A HIGH SPEED. Unintentional lifting of the wind deflector occurs at a high speed and it is perceived that it may possibly detach. CAUSE Rear seat backrest not locked. Read More »
BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT. The ConnectedDrive Services are non-functional after a hardware exchange of the telematics control unit. This is not indicated by CC-message. Read More »
BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT. BMW Online/BMW ConnectedDrive not functional. Vehicle and service cockpit have different ICC-ID's. Read More »
SUBJECT Audio System Speaker Testing. For audio system speaker testing there is a NED (Non Electrical Diagnosis) Test Plan available. CAUSE We previously recommended use of the Audio Test CD (ATC) from BMW. This CD has been discontinued. Read More »
SI B84 03 14 February 2016 Communication Systems Technical Service This Service Information bulletin supersedes SI B84 03 14 dated October 2014. SUBJECT Bluetooth Connection Failures. Read More »
?A/C COOLING INTERMITTENT REDUCTION OF AIR FLOW: Customer may complain of reduced air flow when the air conditioning system is operated for an extended time, usually longer than 30 minutes. The evaporator starts to freeze up. Read More »
A/C Cooling: Intermittent Reduction of Air Flow What is new The date in repair procedure and warranty section has been changed for vehicles produced to September 30, 2013 and from October 1, 2013.. Read More »
"HVAC BLOWER NOT WORKING. HVAC blower is not working. Condensation occurs even though blower is working. CC message ""Increased battery discharge"" - standby current violation may be displayed. Read More »
Whistling Noise Coming from the Center Vent - A/C is Off . A very high pitched whistling or beeping noise is heard coming from the center vents. The flow of refrigerant through the expansion valve at certain temperature differentials. Read More »
According to the customer, the airbag warning light was on, but it may not be illuminated when the vehicle arrives in the workshop. 1. ACSM fault code "930A60 - Seat occupancy detection, front passenger; malfunction" is stored. Read More »
