Technical Service Bulletins (TSBs) for the 2016 M2 are official communications between BMW & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
At low outside temperatures (below 40 degrees F) and slow driving speeds (i.e. when parking, maneuvering)with a large steering angle, the front end can be slightly axially misaligned. Read More »
CRACKING NOISE FROM FRONT OF VEHICLE WHILE TURNING OR PARKING: Cracking noises heard from the area of the front axle when rotating the steering while stationary or at low speed. Refer to the linked video https://tinyurl. Read More »
CRACKING NOISES FROM THE FRONT AXLE AREA WHILE TURNING THE WHEELS, WHEN STATIONARY OR PARKING: Cracking noises are heard from the front axle area while maneuvering at low speeds (e.g. Read More »
Diagnosis of Compound Brake System Complaints in M Vehicles: 1. Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Read More »
With the vehicle is on a lift and the front struts are in the extended position, there may be a cracking and orclicking type noise when turning the steering wheel left/right. See attached video V31 01 24. Read More »
TICKING NOISE FROM THE FRONT AXLE WHEN CORNERING: The customer may complain of a metallic ticking noise from the front axle, when cornering, maneuvering, parking or pulling away from a parking space. Read More »
CRACKING NOISES FROM THE FRONTAXLE AREA WHILE TURNING THE WHEELS, WHEN STATION: Cracking noises are heard from the front axle area while maneuvering at low speeds (e.g. Read More »
KNOCKING NOISE OR VIBRATION/DRONING NOISE FROM THE REAR AXLE. 1 A hard knocking noise is heard from the rear axle area during load reversals. Read More »
SERVICE ACTION: REWORK SCREW CONNECTION FOR V-STRUT CROSSBEAM. The two outer screws fitted for the V-strut crossbeam under the vehicle are too long. Read More »
TICKING NOISE FROM THE FRONT AXLE WHEN CORNERING: The customer may complain of a metallic ticking noise from the front axle when cornering, maneuvering, parking or pulling away from a parking space. Read More »
TICKING NOISE FROM THE FRONT AXLE WHEN CORNERING: The customer may complain of a metallic ticking noise from the front axle when cornering, maneuvering, parking or pulling away from a parking space. Read More »
KNOCKING NOISE OR VIBRATION/DRONING NOISE FROM THE REAR AXLE. A hard knocking noise is heard from the rear axle area during load reversals. The tuning of the rear suspension mount for the differential. Read More »
DRONING NOISE FROM THE REAR AXLE. A humming/droning noise is heard with vibration during partial to full engine load in higher gears. The tuning of the rear suspension mount for the differential. Read More »
A turbine-like noise can be heard from the rear axle while deceleration during the first 300 miles of operation when braking from low speed. Read More »
HELPFUL INFORMATION FOR CUSTOMER DISCUSSIONS REGARDING MOTORSPORT VEHICLE BRAKES: Note for customer deleted: If the noise does not disappear despite the attempts to regenerate the brake a repair is required. Read More »
Grinding Noise from Rear Brakes: Pebbles, road grit, or other foreign materials caught between the brake protection plate and the brake disc may cause a disturbing noise in the rear axle area. Read More »
Grinding Noise from Rear Brakes. Pebbles, road grit, or other foreign materials can get caught in between the brake protection (backing) plate and the brake disc(s), this may cause a disturbing noise in the rear axle area while driving. Read More »
Inform the customer during a consultation that the M Compound (standard equipment) and M Carbon Ceramic (optional) brakes are high-performance brake systems which are designed for sporty, dynamic driving styles. Read More »
Inform the customer during a consultation that the M Compound (standard equipment) and M Carbon Ceramic (optional) brakes are high-performance brake systems which are designed for sporty, dynamic driving styles. Read More »
HELPFUL INFORMATION FOR CUSTOMER DISCUSSIONS REGARDING MOTORSPORT VEHICLE BRAKES: INFORMATION Inform the customer during a consultation that the M Compound (standard equipment) and M Carbon Ceramic (optional) brakes are high-performance ... Read More »
?Grinding Noise from Rear Brakes . Pebbles, road grit, or other foreign materials can get caught in between the brake protection (backing) plate and the brake disc(s), this may cause a disturbing noise in the rear axle area while driving. Read More »
Diagnosis of Compound Brake System Complaints in M Vehicles: 1. Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Read More »
Diagnosis of Compound Brake System Complaints in M Vehicles: 1. Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Read More »
CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER: This Service Information Bulletin (Revision 1) replaces SI B61 05 20 dated February 2020. Electrostatic discharge at standstill / start engine. Read More »
DRONING NOISE FROM THE REAR AXLE. A humming/droning noise is heard with vibration during partial to full engine load in higher gears. The tuning of the rear suspension mount for the differential. Read More »
Engine Oil Quick Reference Chart and Drain Plug Torque: The current version of ISTA/D has an error in the engine oil capacity specification for all vehicles with the N63R engine and xDrive. Read More »
M2 - DRIVETRAIN MALFUNCTION CCM IS DISPLAYED. Drivetrain Malfunction Check Control Message is displayed Engine power is reduced Faults stored in DME fault memory: o 0x120208 - Charging pressure control plausibility: pressure too high o ... Read More »
CONNECTING ROD BEARING: BMW AG has issued a Delivery Stop (effective November 20, 2020) on a small number of Model Year 2020-2021 BMW vehicles that were produced between May 15, 2019 and October 23, 2020. Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
CRANKCASE BEDPLATE DELIVERY STOP: CRANKCASE BEDPLATE. INFORMATION Reimbursement for this Delivery Stop/Repair Action will be via normal claim entry. Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
DIAGNOSTIC HINT: CATALYTIC CONVERTER INSPECTION AFTER LOSS OF CRANKSHAFT SIGNAL. In certain situations when the crankshaft position signal is lost while driving the malfunction indicator lamp (MIL) and an engine malfunction check control ... Read More »
M2 - DRIVETRAIN MALFUNCTION CCM IS DISPLAYED. Drivetrain Malfunction Check Control Message is displayed Engine power is reduced Faults stored in DME fault memory: o 0x120208 - Charging pressure control plausibility: pressure too high o ... Read More »
"SERVICE ACTION: REPLACE REAR-AXLE DIFFERENTIAL This Service Information bulletin supersedes SI 33 04 16 dated August 2016 The vehicle delivery stop has been lifted.. The rear differential emits a loud noise. Read More »
"SERVICE ACTION: REPLACE REAR-AXLE DIFFERENTIAL This Service Information bulletin supersedes SI 33 04 16 dated August 2016 The vehicle delivery stop has been lifted.. The rear differential emits a loud noise. Read More »
A turbine-like noise can be heard from the rear axle while deceleration during the first 300 miles of operationwhen braking from low speed. Read More »
KNOCKING NOISE OR VIBRATION/DRONING NOISE FROM THE REAR AXLE. A hard knocking noise is heard from the rear axle area during load reversals. The tuning of the rear suspension mount for the differential. Read More »
CRACKING NOISE FROM FRONT OF VEHICLE WHILE TURNING OR PARKING: Cracking noises heard from the area of the front axle when rotating the steering while stationary or at low speed. Read More »
CRACKING NOISES FROM THE FRONT AXLE AREA WHILE TURNING THE WHEELS, WHEN STATIONARY OR PARKING: Cracking noises are heard from the front axle area while maneuvering at low speeds (e.g. Read More »
The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. Read More »
The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function. Read More »
The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via Voice over LTE (VoLTE) function. Read More »
The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. Read More »
CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER: A yellow CCM (Check Control Message) ID 415 is displayed- "Increased battery drain! // Battery. Electrostatic discharge at standstill / start engine. Read More »
CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: This Service Information Bulletin (Revision 7) replaces SI B84 02 14 dated May 2019. ConnectedDrive/BMW Assist features are partially or completely inoperative. Read More »
DEACTIVATION OF THE INTERIOR MOVEMENT DETECTOR/TILT ALARM SENSOR IS NOT POSSIBLE: Customer complains that the interior movement detector and the tilt alarm sensor system cannot be deactivated by pressing the lock button on the remote ... Read More »
CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER. A yellow CCM (Check Control Message) ID 415 is displayed- "Increased battery drain! // Battery. Electrostatic discharge at standstill / start engine. Read More »
BLUETOOTH CONNECTION IS LOST DURING A PHONE CALL. During an active call the call audio autonomously switches from the vehicle hands-free system to the phone. Read More »
NBT EVO CHANGES BETWEEN SELECTIONS BY ITSELF WITHOUT DRIVER INPUT- GHOST BEHAVIOR. The Central Information Display (CID) changes between selections (ghost behavior) and sounds an audio tone without the CID Screen being touched. Read More »
PHONE CALL AUDIO AUTONOMOUSLY SWITCH FROM VEHICLE TO PHONE. During an active phone call the call audio autonomously switches from the vehicle hands-free system to the phone. Read More »
RAIN/LIGHT SENSOR (RLS): OIL LEAKAGE FROM GEL PAD. ??Oil leaking from the Rain/Light Sensor (RLS). Note: This oil serves as a separation medium between the RLS mounting gel pad and the windscreen. Read More »
?BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT. BMW Online/BMW ConnectedDrive not functional. Vehicle and service cockpit have different ICC-ID's (Integrated Circuit Card Identifier). Read More »
AFTER EXCHANGING THE FRONT ELECTRONIC MODULE (FEM), PROGRAMMING / ENCODING IS NOT POSSIBLE: After replacing the Front Electronic Module (FEM) for an applicable repair, programming / encoding is not possible. Read More »
HEAD UNIT HIGH 2 RESET WHILE BLUETOOTH IS CONNECTED: The following event may cause an unexpected reset of the Head Unit High 2 (NBT EVO) when: Read More »
"BATTERY DISCHARGE CCM (CHECK CONTROL MESSAGE) DISPLAYED: COMFORT ACCESS DISABLED. One or more of the following conditions are present: * CCM ""Battery. Discharge in standstill."", or similar, is displayed. Read More »
?NBT HEAD UNIT ABORTS IMPORT OF CD Whats New: ? G12 (7 Series) removed ? I01 (i3) removed ? Warranty Section updated for removal of G12 and I01 . While importing a CD to the internal music collection of an NBT head unit the process aborts. Read More »
NBT Head Unit Aborts Import of CD. While importing a CD to the internal music collection of an NBT head unit the process aborts. You will see 'import error' on the radio display when this occurs. Read More »
HEAD UNIT NBT EVO (HU-H2) PROGRAMMING ABORT: The CID screen may light up blue. When this occurs A battery reset is not successful in restoring head unit operation Software error in the Bootloader file (BTLD) of the head unit. Read More »
The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022. Read More »
NAVIGATION SYSTEM - REPORTING MISSING OR INCORRECT ROADMAP DATA: Do not replace parts and do not program the vehicle. Roads can change by up to 15% every year. Read More »
HEAD UNIT NBT EVO (HU-H2) PROGRAMMING ABORT: The CID screen may light up blue. When this occurs A battery reset is not successful in restoring head unit operation Software error in the Bootloader file (BTLD) of the head unit. Read More »
HEAD UNIT HIGH 2 RESET WHILE BLUETOOTH IS CONNECTED: The following event may cause an unexpected reset of the Head Unit High 2 (NBT EVO) when: Read More »
?AUDIO VOLUME NOT RESTORED AFTER MSA STOP, ENTRY HEAD UNIT. Volume of audio system (when set to near maximum) is reduced when Auto Start-Stop (MSA) stop occurs and is not restored upon automatic engine restart. Read More »
DELIVERY STOP REWORK TAIL LIGHTS. The tail light mounting brackets may be cracked or broken. During assembly; oil may have contaminated the plastic housing of the rear tail lamps; causing damage to the mounting points of the tail light ... Read More »
HEADLIGHT ASSEMBLIES HAVE VISIBLE INTERNAL MOISTURE/CONDENSATION: Water on the inside (A) or misting (B) of both headlight lenses that is visible from outside. Read More »
HEADLIGHT ASSEMBLIES HAVE VISIBLE INTERNAL MOISTURE/CONDENSATION: Water on the inside (A) or misting (B) of both headlight lenses that is visible from outside. Read More »
"HEADLIGHT ASSEMBLIES HAVE VISIBLE INTERNAL MOISTURE/CONDENSATION. Water on the inside (A) or misting (B) of both headlight lenses that is visible from outside. Read More »
The tail light mounting brackets may be cracked or broken. During assembly oil may have contaminated the plastic housing of the rear tail lamps causing damage to the mounting points of the tail light assembly. Read More »
DELIVERY STOP: REWORK TAIL LIGHTS. The tail light mounting brackets may be cracked or broken. During assembly oil may have contaminated the plastic housing of the rear tail lamps causing damage to the mounting points of the tail light ... Read More »
DELIVERY STOP: REWORK TAIL LIGHTS. The tail light mounting brackets may be cracked or broken. During assembly oil may have contaminated the plastic housing of the rear tail lamps causing damage to the mounting points of the tail light ... Read More »
DELIVERY STOP: REWORK TAIL LIGHTS. The tail light mounting brackets may be cracked or broken. During assembly oil may have contaminated the plastic housing of the rear tail lamps causing damage to the mounting points of the tail light ... Read More »
EXTERIOR MIRROR: CREAKING NOISES Whats new: Video link added This Service Information bulletin supersedes SI B51 44 16 dated January 2017. . Creaking noise coming from either or both exterior rearview mirrors when folding in. Read More »
Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full: Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full.There are no faults stored in the system for the washer fluid level switch. Read More »
Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full : The low washer fluid warning is illuminated even though the washer fluid reservoir is full. Read More »
The Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full This Service Information bulletin supersedes SI B61 23 15 dated April 2016. Read More »
The Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full This Service Information bulletin supersedes SI B61 23 15 dated April 2016. Read More »
SIDE PANEL REAR LIGHT HOUSINGS: LTD WTY EXT TO 10 YEARS WITHOUT MILEAGE LIMIT: The rear light housing(s) can loosen/detach at the mounting tabs this can cause a clacking sound in the rear of the vehicle while driving. Read More »
RATTLE NOISE FROM LOWER A-PILLAR. A rattle noise is present from the lower area of the A-Pillar. Due to a manufacturing error, the bolt securing the front door brake/stop to the A-Pillar may have loosened over time. Read More »
"NOISES FROM TOP OF A-PILLAR . While driving on uneven surface, cracking or popping noises can be heard from the vicinity of the top of the A-Pillar. Read More »
EDGE CORROSION IN THE INNER DOOR JAMB AREA. Corrosion on inner door panels at the following holes and cavity openings: ? Door brake (1). ? Door wiring harness pass-thru (2). Read More »
CREAKING NOISES FROM DOOR TRIM PANEL. Creaking noise is heard from door trim panel while driving on rough roads. Door trim panel is contacting the inner door panel. Read More »
BMW MAINTENANCE BOOKLET AND OEM TIRE MANUFACTURERS' WARRANTIES: In efforts to provide a digital experience to our customers, BMW of North America, LLC (BMW NA) is proud to announce a digital version of both the BMW Maintenance Booklet and ... Read More »
KNOCKING NOISE OR VIBRATION/DRONING NOISE FROM THE REAR AXLE. A hard knocking noise is heard from the rear axle area during load reversals. The tuning of the rear suspension mount for the differential. Read More »
TICKING NOISE FROM THE FRONT AXLE WHEN CORNERING: The customer may complain of a metallic ticking noise from the front axle, when cornering, maneuvering, parking or pulling away from a parking space. Read More »
SEAT THIGH SUPPORT UPHOLSTERY IS PROTRUDING. The upholstery may dislodge slightly from the thigh support base over time from repeated compression due to normal use. Read More »
MEMORY SEAT ADJUSTMENT IS LIMITED: After programming the vehicle with ISTA 4.10.2x, the adjustment range of the memory seat may restricted. Read More »
The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022. Read More »
The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function. Read More »
The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via Voice over LTE (VoLTE) function. Read More »
The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022. Read More »
Diagnosis of Compound Brake System Complaints in M Vehicles: 1. Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Read More »
CONNECTING ROD BEARING: BMW AG has issued a Delivery Stop (effective November 20, 2020) on a small number of Model Year 2020-2021 BMW vehicles that were produced between May 15, 2019 and October 23, 2020. Read More »
TICKING NOISE FROM THE FRONT AXLE WHEN CORNERING: The customer may complain of a metallic ticking noise from the front axle, when cornering, maneuvering, parking or pulling away from a parking space. Read More »
Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full: Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full.There are no faults stored in the system for the washer fluid level switch. Read More »
HELPFUL INFORMATION FOR CUSTOMER DISCUSSIONS REGARDING MOTORSPORT VEHICLE BRAKES: INFORMATION Inform the customer during a consultation that the M Compound (standard equipment) and M Carbon Ceramic (optional) brakes are high-performance ... Read More »
Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full : The low washer fluid warning is illuminated even though the washer fluid reservoir is full. Read More »
NBT EVO CHANGES BETWEEN SELECTIONS BY ITSELF WITHOUT DRIVER INPUT- GHOST BEHAVIOR: The Central Information Display (CID) changes between selections ("ghost behavior") and sounds an audio tone without the CID Screen being touched. Read More »
SECURITY IMPROVEMENTS FOR CONNECTEDDRIVE. Security patches for non-safety critical vulnerabilities in BMW head units Entry Nav Entry Media NBT and NBT EVO. Read More »
CRANKCASE BEDPLATE DELIVERY STOP: CRANKCASE BEDPLATE. INFORMATION Reimbursement for this Delivery Stop/Repair Action will be via normal claim entry. Read More »
The Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full This Service Information bulletin supersedes SI B61 23 15 dated April 2016. Read More »
NBT EVO CHANGES BETWEEN SELECTIONS BY ITSELF WITHOUT DRIVER INPUT- GHOST BEHAVIOR. The Central Information Display (CID) changes between selections (ghost behavior) and sounds an audio tone without the CID Screen being touched. Read More »
PHONE CALL AUDIO AUTONOMOUSLY SWITCH FROM VEHICLE TO PHONE. During an active phone call the call audio autonomously switches from the vehicle hands-free system to the phone. Read More »
COMPONENT PROTECTION ACTIVE. HEAD UNITS CANNOT BE SWAPPED BETWEEN VEHICLES FOR TESTING.: If either the head unit (NBT-EVO or ENTRY-NAV-EVO) or the Body Domain Controller (BDC) are swapped into a different vehicle they will cause the head ... Read More »
IPHONE: CALL LIST MISSING AFTER RESTART: The call list from iPhone 8 or iPhone X, that is displayed, is missing after cycling the ignition. Read More »
DELIVERY STOP REWORK TAIL LIGHTS. The tail light mounting brackets may be cracked or broken. During assembly; oil may have contaminated the plastic housing of the rear tail lamps; causing damage to the mounting points of the tail light ... Read More »
ConnectedDrive/BMW Assist System Diagnosis Information This Service Information bulletin replaces SI B84 02 14 dated July 2014 What's New: Model - Removed models which no longer support BMW Assist functionality and added new models. Read More »
"?Telematics Device Spares Replacement Part Activation via DCSnet for BMW Assist What's New: ? Model: All models added along with 6AC option code ? Situation: All information added ? Information: Deleted CDMA related information and added ... Read More »
"?SERVICE ACTION: SUPPLEMENTARY PAGE NEEDED IN OWNER'S MANUAL . Operator's manual of affected vehicles does not contain required information on wireless smartphone charging accessory. Read More »
?AUDIO VOLUME NOT RESTORED AFTER MSA STOP, ENTRY HEAD UNIT. Volume of audio system (when set to near maximum) is reduced when Auto Start-Stop (MSA) stop occurs and is not restored upon automatic engine restart. Read More »
"SERVICE ACTION: SUPPLEMENTARY PAGE NEEDED IN OWNER'S MANUAL. Operator's manual of affected vehicles does not contain required information on wireless smartphone charging accessory. Read More »
"SERVICE ACTION: REPLACE REAR-AXLE DIFFERENTIAL This Service Information bulletin supersedes SI 33 04 16 dated August 2016 The vehicle delivery stop has been lifted.. The rear differential emits a loud noise. Read More »
BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT. BMW Online/BMW ConnectedDrive not functional. Vehicle and service cockpit have different ICC-ID's. Read More »
HeadUp Display does not Show Full Street Names. INFORMATION Design of the HUD has limited display area. (It can only show a certain number of text characters). Read More »
"Air Conditioning Refrigerant R1234yf Introduction. Highlights of R-1234yf Meets SAE J2888_201301 ""This SAE Standard covers fittings, couplers, and hoses intended for connecting service hoses from mobile air- conditioning Systems to ... Read More »
Customer may complain of reduced air flow when the air conditioning system is operated for an extended time, usually longer than 30 minutes. Read More »
TELEMATICS UNIT RETROFIT TO 4G CELLULAR TECHNOLOGY: The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February ... Read More »
NBT EVO CHANGES BETWEEN SELECTIONS BY ITSELF WITHOUT DRIVER INPUT- GHOST BEHAVIOR: The Central Information Display (CID) changes between selections ("ghost behavior") and sounds an audio tone without the CID Screen being touched. Read More »
DIAGNOSTIC HINT: CATALYTIC CONVERTER INSPECTION AFTER LOSS OF CRANKSHAFT SIGNAL. In certain situations when the crankshaft position signal is lost while driving the malfunction indicator lamp (MIL) and an engine malfunction check control ... Read More »
NBT EVO CHANGES BETWEEN SELECTIONS BY ITSELF WITHOUT DRIVER INPUT- GHOST BEHAVIOR. The Central Information Display (CID) changes between selections (ghost behavior) and sounds an audio tone without the CID Screen being touched. Read More »
PHONE CALL AUDIO AUTONOMOUSLY SWITCH FROM VEHICLE TO PHONE. During an active phone call the call audio autonomously switches from the vehicle hands-free system to the phone. Read More »
IPHONE: CALL LIST MISSING AFTER RESTART: The call list from iPhone 8 or iPhone X, that is displayed, is missing after cycling the ignition. Read More »
NO AUDIO PLAYBACK AFTER REPLACING THE HEAD UNIT HIGH 2 (HU-H2): After replacing the Head Unit High (HU-H2) and performing ISTA4 programming, there is no audio playback. Read More »
Bluetooth Connection Failures: There are various connectivity failures with the following devices: Apple iPhones: Samsung S6 and the S6 Edge. Read More »
BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT. The ConnectedDrive Services are non-functional after a hardware exchange of the telematics control unit. This is not indicated by CC-message. Read More »
BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT. BMW Online/BMW ConnectedDrive not functional. Vehicle and service cockpit have different ICC-ID's. Read More »
HeadUp Display does not Show Full Street Names. INFORMATION Design of the HUD has limited display area. (It can only show a certain number of text characters). Read More »
BMW APPS RANDOMLY STARTS PLAYING ON ITS OWN: While listening to FM, or AM, or Satellite Radio (SDARs), the audio source randomly switches to BMW Apps (Pandora, Spotify, Audible etc.) with no input from driver or passenger. Read More »
NO AUDIO PLAYBACK AFTER REPLACING THE HEAD UNIT HIGH 2 (HU-H2): After replacing the Head Unit High (HU-H2) and performing ISTA4 programming, there is no audio playback. Read More »
?SATELLITE RADIO DETERIORATION IN RECEPTION QUALITY DUE TO NEW CELLULAR FREQUENCIES . INFORMATION Inform the customer that the introduction of these expanded frequencies by the wireless mobile providers may be influencing reception ... Read More »
?AUDIO VOLUME NOT RESTORED AFTER MSA STOP, ENTRY HEAD UNIT. Volume of audio system (when set to near maximum) is reduced when Auto Start-Stop (MSA) stop occurs and is not restored upon automatic engine restart. Read More »
NBT Head Unit Aborts Import of CD. While importing a CD to the internal music collection of an NBT head unit the process aborts. You will see 'import error' on the radio display when this occurs. Read More »
The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. Read More »
AUTOMATED ACTIVATION OF NAVIGATION SYSTEM DURING PDI/QC1: This Service Information Bulletin (Revision 2) replaces SI B65 22 14 dated October 2015. Read More »
NAVIGATION SYSTEM: REPORTING MISSING OR INCORRECT ROAD MAP DATA: The route guidance is inaccurate and therefore irritating to the customer; or it is not possible to locate certain addresses, for ... Read More »
NAVIGATION SYSTEM: REPORTING MISSING OR INCORRECT ROAD MAP DATA: The route guidance is inaccurate and therefore irritating to the customer; or it is not possible to locate certain addresses, for ... Read More »
NAVIGATION PRO (NBT EVO) MAP UPDATE NOT POSSIBLE, NAVIGATION DOES NOT START: Navigation system will not start at all or the: ONavigation system startsO message is permanently displayed; or Read More »
Component and Issue Specific Limited Emission Warranty Extension. This component-specific limited emission warranty extension applies to defects in materials or workmanship. Read More »
BMW MAINTENANCE BOOKLET AND OEM TIRE MANUFACTURERS' WARRANTIES: In efforts to provide a digital experience to our customers, BMW of North America, LLC (BMW NA) is proud to announce a digital version of both the BMW Maintenance Booklet and ... Read More »
INFORMATION New information provided by this revision is preceded by this symbol. This Service Information bulletin replaces SI B84 02 14 dated September 2018. Read More »
The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022. Read More »
Diagnosis of Compound Brake System Complaints in M Vehicles: 1. Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Read More »
CONNECTING ROD BEARING: BMW AG has issued a Delivery Stop (effective November 20, 2020) on a small number of Model Year 2020-2021 BMW vehicles that were produced between May 15, 2019 and October 23, 2020. Read More »
TICKING NOISE FROM THE FRONT AXLE WHEN CORNERING: The customer may complain of a metallic ticking noise from the front axle, when cornering, maneuvering, parking or pulling away from a parking space. Read More »
CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: This Service Information Bulletin (Revision 7) replaces SI B84 02 14 dated May 2019. ConnectedDrive/BMW Assist features are partially or completely inoperative. Read More »
HELPFUL INFORMATION FOR CUSTOMER DISCUSSIONS REGARDING MOTORSPORT VEHICLE BRAKES: INFORMATION Inform the customer during a consultation that the M Compound (standard equipment) and M Carbon Ceramic (optional) brakes are high-performance ... Read More »
NBT EVO CHANGES BETWEEN SELECTIONS BY ITSELF WITHOUT DRIVER INPUT- GHOST BEHAVIOR: The Central Information Display (CID) changes between selections ("ghost behavior") and sounds an audio tone without the CID Screen being touched. Read More »
DIAGNOSTIC HINT: CATALYTIC CONVERTER INSPECTION AFTER LOSS OF CRANKSHAFT SIGNAL. In certain situations when the crankshaft position signal is lost while driving the malfunction indicator lamp (MIL) and an engine malfunction check control ... Read More »
The tail light mounting brackets may be cracked or broken. During assembly oil may have contaminated the plastic housing of the rear tail lamps causing damage to the mounting points of the tail light assembly. Read More »
BLUETOOTH CONNECTION IS LOST DURING A PHONE CALL. During an active call the call audio autonomously switches from the vehicle hands-free system to the phone. Read More »
DELIVERY STOP: REWORK TAIL LIGHTS. The tail light mounting brackets may be cracked or broken. During assembly oil may have contaminated the plastic housing of the rear tail lamps causing damage to the mounting points of the tail light ... Read More »
The Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full This Service Information bulletin supersedes SI B61 23 15 dated April 2016. Read More »
BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT. The ConnectedDrive Services are non-functional after a hardware exchange of the telematics control unit. This is not indicated by CC-message. Read More »
BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT. BMW Online/BMW ConnectedDrive not functional. Vehicle and service cockpit have different ICC-ID's. Read More »
