This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Drivers side front door failed to close or latch. The door had to be 'zip tied' to rear driver side door to get the vehicle home. I took the vehicle into the dealership for diagnosis and was told that the issue was due to a faulty door lock actuator for my vehicle which has comfort access and soft close doors. I find this to be a serious safety issue if the actuator fails that the door cannot be closed at all.
- Reston, VA, USA
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- Reston, VA, USA