This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 BMW 750LI. The contact stated that the vehicle was parked next to the house with the engine turned off for approximately one hour before suddenly smoke was present coming from under the hood of the vehicle. The contact opened the hood and discovered flames coming from the ECM wire harness. The contact used a bucket of water to extinguish the flames. The cause of the fire was not determined. The vehicle was later towed to the local dealer but no diagnostic service or repairs were performed. The manufacturer was notified of the failure but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 11V521000(Engine and Engine Cooling). The contact indicated that the vehicle had experienced that same failure listed in the recall. The failure mileage was 160,000.
The contact owns a 2011 BMW 750li. The contact stated that the vehicle emitted a burning odor. In addition, the vehicle used an abnormal amount of coolant. There were no warning indicators illuminated. The contact received notification of NHTSA campaign number: 18V248000 (engine and engine cooling); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. BMW of birmingham (1000 tom williams way, irondale, al) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The failure mileage was 80,000. Parts distribution disconnect.
The contact owns a 2011 BMW 750li. When attempting to start the vehicle, it shook and there was a burning odor of fuel present. In addition, the check engine warning light illuminated. The vehicle was taken to a dealer, who diagnosed that the turbo coolant pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 35,000.
- Saint Augustine , FL, USA
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- Mckinney, TX, USA