I think my door lash on my vehicle's defected sometimes it does seem to be close and sometimes it's not

- Cambria Hieght, NY, USA

I dropped off my 2008 BMW 750 li on October 11, 2018 to the concord BMW dealer for the door latch recall. Recall # 17V-328. I had mentioned to the service writer that the passenger side front door and driver side rear door not close completely sometimes. And occasionally become half closed and dashboard warning light on while driving. The service writer said he will check all 4 doors for this recall. When I pick up the vehicle on October 12, 2018, I discovered that the 2 door latches that still not work properly. I talked to the service writer regarding the door latches still have the same problem prior to leaving. He explained to me that the recall is only for reprogram the defective code and it does not cover the door latch not work repair. I would like to know if the reprogram is a sole remedy for this safety recall. Enclosed please find a copy of the concord BMW dealer's invoice # 888479 dated October 12, 2018. Thank you for your kind attention and looking forward to your early reply!

- Concord, CA, USA

The contact owns a 2008 BMW 750I. The contact received notification of NHTSA campaign number: 17V328000 (latches/locks/linkages); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called BMW of freeport at 516-868-4554 (located at 291 w sunrise hwy, freeport, NY 11520) and was informed that the part was not available. The manufacturer was made aware of the issue and was not able to confirm when the part was to become available. The contact had not experienced a failure. Parts distribution disconnect.

- Freeport, NE, USA

The contact owns a 2008 BMW 750I. The contact received notification of NHTSA campaign number: 17V328000 (latches/locks/linkages); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called shelly BMW at (888) 618-0131 (6750 auto center dr, buena park, ca 90621) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was notified of the issue and was not able to confirm when the parts were to become available. The contact was advised to call NHTSA. The contact had not experienced a failure. While attempting to close the front driver's door, the door failed to connect. The failure mileage was unknown. VIN tool confirms parts not available/parts distribution disconnect.

- Los Alamitos, CA, USA

After dropping my daughter (who was sitting in the rear seat of my car) to her school in the morning, I was driving to work. I confirmed that all the doors were closed and latched after she exited the car. Just before reaching my work location, the driver side rear door unexpectedly opened while the vehicle was in motion. After stopping, the open door could not be closed or latched again. I called BMW usa about the problem and they told me there is an active recall on my car (us NHTSA campaign id - 17V328000) and I should take my car to dealer to fix. I had to tape the door shut and take the car to dealer to fix the problem. I cannot imagine what would have happened if the door had opened while in motion when my daughter was sitting in the rear seat. The experience has been very scary.

- Sewickley, PA, USA

A SUV traveling at 20 miles per hr hits passenger side of a 750 li traveling crossing a 2 way intersection spins the cars in a circle with skid marks on the highway damage the passenger side of the door and the lower panel of car and only there bumper was loose and it was driveable how is that a SUV traveling at such slow speed as I been told can do such do as much damages to a 750 li and the car is totaled

- Baton Rouge, LA, USA

My driver's side door at times doesn't close, when it first occurred, I thought that maybe something was blocking the door preventing it from closing because it seemed to bounce back open, I tried to close it again, I was exiting my car and again it wouldn't close and bounced back open. I jiggled the door handle and on the third attempt the door closed. I didn't think much about it until it happened again when I had exited my car and the door bounced back open. I didn't jiggle the handle this time but attempted to shut it again, and it wasn't until the third time that I tried to shut it again that it finally closed. This has happened two more times and by the third time, I started googling door problems in 750li and saw that there was a recall for 2005 - 2007 for the "soft close" function malfunctioning" this is the exact same problem that is occurring with my 2008 750 li, why wasn't 2008 included in the recall? I had my car into the BMW dealership and they couldn't reproduce the problem but I know that is what is wrong with the car door"

- Indianapolis, IN, USA

The driver side door will not close. The suction mechanism does work and there is no backup system to ensure the door latches. It is a most severe safety flaw. There many complaints of this issue all over the internet for BMW cars. This is definitely a recall issue and the grosses of safety neglect by the car manufacturer. The car was stationary when this occurred. There is currently no recall for this safety flaw which is just completely absurd. Given the many complaints and the fact that this is a 2008 vehicle.

- Alexandria, VA, USA

While driving on a city street at 35 mph, the front passenger door unexpectedly unlatched. That door had not been opened in over a week and the door appeared to be closed before this incident.

- Sierra Vista, AZ, USA

The driver side door will not close shut. This starting occurring intermittently in early May 2016 and took several attempts of lifting the door handle several times before the soft lock would take. Today 22 May 2016, the door failed to close and lock after multiple attempts and extensively exercising the door handles from both inside and outside the vehicle. Fortunately the car was not in motion during the many times the problem occurred, but it should be obvious that the vehicle cannot be driven safely if the door does not close. In reading up and educating myself on this defect, this appears to have been a known issue in the previous year of this same model but for whatever reason, the recall was not extend to the 2008. I love the BMW 7 series particularly this 750, but I will have to end my 12 year marriage of owning BMW's if they choose not to remedy this defect in the 2008.

- Pearland, TX, USA

Door not latching correctly. It unexpectedly opened while driving and would not close back. I had to secure it with a bungee cord to continue home.

- Hamden , CT, USA

-----original message----- to BMW N/a subject: Regarding comfort access sys recall fm[xxx] to: Customer service recall letter no. 12V-502:rollaway to whom it may concern: Approximately 4-5 months ago I began have small unusual electrical problems. Where the car would not start, I had to repeatedly depress the start button, to have the car start. Next the remote door soft touch refused to work continuously, but the key fob would operate the door. While we were away I thought since the car battery was the original (installed in 07), I considered that perhaps power may have been the culprit and had aaa replace the battery while away form home. Recently 02/11/12, I had to take my 750 to the dealer because I had to drive home manually holding my drivers door closed. The soft close door would not latch. The dealer said it was because of the "comfort access system", and the part had to be replaced at a cost of $1200. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Laurel Springs, NJ, USA

Door open light comes on while driving after hitting bumps even while locked.door will not close and latch after stopping to fuel or other stops. Have to hold closed by hand to get home. The car was just purchased the day the first incident happened. Since then 3 times it has failed to latch. It does have comfort access and soft close doors. The comfort access has not worked since I got the car.

- Santa Maria, CA, USA

The contact owns a 2008 BMW 750 li. The contact stated that while traveling 35 mph, the vehicle suddenly shifted from drive to the park position. The instrument panel lights were repeatedly illuminating. The contact was able to continue driving. The vehicle was taken to the dealer who diagnosed that the mechatronics system failed and needed to be replaced. The vehicle was repaired. The failure recurred 3 different times. In addition, the contact mentioned that the front passenger door would not close and she had to hold the door closed while driving. The manufacturer was made aware of the failure. The failure mileage was 64,371 and the current mileage was 64,640.

- Redondo Beach, CA, USA