This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Water linkage down door panels to the floor, Drivers side ECM is located in that area, water damages the components and caused it to produce codes, interfering with car engine, causes surges, and vehicle to all of sudden shut off even while driving on freeway or streets. Water linkage on the passenger side down into the fuse box. All so causing electrical malfunction that opens the door for potential unsafe events.
I had my car towed to BMW OF WEST SPRINGFIELD MA, to get car initially overhaul and completely fixed I understand that are six underlying recalls airbags, odb communications, brakes, electrical, door latches, after calling and letting them know my car was on its way, I requested a courtesy call and no was given I call two days later to be told my car wasn-??t on the lot, then to be called back hours later to be told they could not find key to my vehicle, also they tried to make me pay for the lost key in WHICH THEY LOST, they still refuse to fix the recall and are requesting me get it towed out at there expense the recalls can only be fixed by BMW, also MASSACHUSETTS AND FEDERAL LAW REQUIRES THEM TO BE FIXED, so therefore the car cannot leave the lot until recall is fixed
1) The electrical section of the dashboard for speed, checking gas levels etc. is no longer visible. It is available for inspection! 2) For the obvious reason: unable to determine all safety measures such as speed, driving safety such as gas level, warning signals etc.! 3) The problem was the result of numerous visits to the dealership regarding the rain leaking into the car. Which they said they were unable to find a leak or leaks. Advised the of possible recall re: car latch issues where the water leaks into the car via trunk etc. They finally realized their error. But failed to repair. Said it was a recall issue. 4) As mentioned...Has been inspected numerous times by the dealership in Willoughby, OH! 5) Of course there were warning signs that there was a problem or would eventually be a problem when water starts getting into your car: when it shouldn't (doors closed, windows up sunroof closed etc. However, as I said previously, the dealership inspected the car enough times to find what the problem was and avoid the damage cause: (UNLESS IT IS/WAS AN ISSUE THAT WARRANT A RECALL OF THE CAR'S SEALING, SUNROOF, LATCH ETC. THAT WAS DEFFECTIVE!!! NOTE: The dealership indicated that the water was getting in to the car, but couldn't stop it from getting in didn't have the knowledge to fix" Wouldn't that be a recall matter" MY SAFETY & OTHERS IS AT STAKE IF YOU DON'T TAKE RESPONSIBILITY OF A DEFECT IN THIS BMW.
Car screen panel dead. No visuable information on car panel to determine speed, gas level etc. Car picked up from dealership after service and told of water leak in car. Had been told by the service dept that they could not find a leak of water into car. However, apparently, they did not want to repair the panel due to their neligence. The car had been taken to them with this issue several times as a potential recall issue.
Took in for repair for water getting into car several times to dealer. Told they could not find a problem or where any water was getting into car. The last time I took it in, told that they cleaned water lines etc. So, should be ok. However, after driving it home & once a good rain came, it got wet inside the cabin/car again! they had the car, worked on it etc. However, when it was picked up again, told that the dash screen was damaged. But rather than blame it on the water getting into the car etc.; they blamed it on something else which cost an unbelievable price to repair. Or they failed to admit their unbelievable car care and customer care/service. Subsequently, the lost of being able to see the car dash, screen etc.: all of the systems information: Gas level, speed, lights, navigation etc. Has been lost.
- Cleveland, OH, USA
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Vehicle was parked with engine off and spontaneously combusted. ** have video footage of the entire ordeal. ***** the car had been parked for roughly 4 hours prior to fire starting underneath the hood fo no apparent reason. Reached out to BMW and was told due to the severity of the damage their investigators could not determine the cause or origin of the fir at the time of the inspection. The national engineering group observed thermal damage isolated to the engine compartment with greater consumption towards the front. This occurred due to no fault of my own and BMW is denying responsibility and help.
While driving the car just cuts off, very scary unsafe, when you get somewhere, you stuck it wont start back up parking brake default, so you stuck for hours, then it starts again, , several tows to the point of weekly then daily- my only transportation bad choice buying a BMW- in shop at dealership but they dint fix or find problems this is aweful but the car note is paid and I have a lemon!!! just a nightmare
The contact owns a 2007 BMW 750li. The contact stated that the front passenger side air bag indicator illuminated. The contact searched the data on the vehicle and the "fault and pass restraint system affecting air bag, belt tensioner and belt force limiter" message appeared. The "fasten and continue wearing the seat belt" indicator also illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact stated that there were no recalls associated with the VIN. The approximate failure mileage was 110,000.
The contact owns a 2007 BMW 750li. The contact stated that the vehicle's remote lock ceased to function and required the contact to manually lock the vehicle. In addition, the liftgate opened independently. The failures occurred without warning. The contact received notification of NHTSA campaign number: 17V328000 (latches/locks/linkages); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. BMW of bel air (716 bel air rd, bel air, md) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted, but the contact was unable to speak with a representative to confirm when the parts were to become available. The failure mileage was approximately 79,000. Parts distribution disconnect.
The contact owns a 2007 BMW 750I. While making a turn at 10 mph, the rear driver side door independently opened. In addition, the door open was displayed across the message board and the soft close door option functioned intermittently. The failure recurred on numerous occasions. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The VIN was not included in NHTSA campaign number: 12V504000 (latches/locks/linkages). The failure mileage was 35,000. Updated 8/31/15
My vehicle has a drivers side defective door latch leaving the door to occasionally not close properly and unexpectedly open. This is a critical vehicle component that is not serving its purpose causing potential loss of vehicle control or injury to persons inside and outside the vehicle. Due to extremely poor design my vehicles navigation/audio components are inoperable. Leakage of fluid from the trunk hydraulic shock down onto the navigation system has resulted in wiring system problems that may result in fire and or loss of lighting. I have maintained my vehicle since purchase with the most attentive and prestigious service. I am extremely concerned and disappointed that I am having these safety and poor design problems due to BMW defects and flaws. Last week I called BMW of North America regarding these 2 safety issues. I was advised to take it to by BMW service center for inspection and contact them upon doing so. Yesterday I contacted them in an attempt to forward the diagnosis/action plan and to my surprise not only was I refused the right to forward the paperwork but was also refused any remedy by BMW.
The contact owns a 2007 BMW 750I. The contact stated that while driving at approximately 15 mph, the vehicle stalled without warning. The vehicle restarted after waiting a few moments and then resumed to normal. The failure recurred numerous times. The vehicle was taken to the dealer, who diagnosed that the integrated control module needed to be replaced. An independent mechanic repaired the vehicle. On a separate occasion, the air bag warning light illuminated. The contact mentioned that the front driver's side occupant seat mat sensor failed which was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 50,000. The VIN was unavailable.
Drivers side front door failed to close or latch. The door had to be 'zip tied' to rear driver side door to get the vehicle home. I took the vehicle into the dealership for diagnosis and was told that the issue was due to a faulty door lock actuator for my vehicle which has comfort access and soft close doors. I find this to be a serious safety issue if the actuator fails that the door cannot be closed at all.
Drivers side front airbag seat mat sensor. Fault for driver side seat mat sensor. The passenger side seat mat sensor has been replaced under recall for the vehicle. However, the drivers side still has the error and I would like to know why the driver side seat mat sensor is not also covered under the recall for the passenger side seat mat sensor.
TL- the contact owns a 2007 BMW 750li. The contact stated that there had been no concerns with the vehicle before the recall repair. The contact had the recall repair for NHTSA campaign id number: 12V502000 (electrical system, power train) and after the repair the contact had noticed the transmission slipping gears at random. The vehicle was taken to an authorized dealer who was to inspect, diagnose and repair the vehicle. The manufacturer was notified that the failure started after the recall repair. The approximate failure mileage was 75000. Dyd
While driving at 25-30mph, the vehicle stalled losing all power including the power steering and having to coast into the breakdown lane. This is the second time in 3 months. After sitting for 15 minutes and 5-10 "no starts", the vehicle finally started and drove normally. The dealership is unable to replicate the event. There is a current power supply recall on several BMW models demonstrating the same symptoms. BMW states that the power supply on the 750li is different from those vehicles under the recall. This model should also be included as I have read several similar complaints on the BMW forums. This is a very dangerous safety hazard in which many BMW 7 series owners are experiencing.
My complaint is with 2007 BMW 750li model. There is an energy parasite in the vehicle's electrical system. It has been narrowed down/pointed out as the "comfort access system" by other owners. This comfort access system does not shut-down completely when parked and drains the battery. Energy drain also occurs during the vehicle operation and the vehicle shuts down A/C blower frequently to conserve energy. It required me to jump start the vehicle on numerous occasions. I have taken the vehicle to BMW dealers on three different occasions and besides changing the battery, nothing much has been addressed. Even after new battery, loss of energy still persists. There are many complaints on the web regarding this issue. BMW would not proactively address the issue, unless the diagnostics system directs them to a specific area/areas. My vehicle currently is not pointing to any errors, so BMW shrugs away and asks me to live with it. In the meanwhile, it is an unreliable and unsafe vehicle to operate. Presently, the loss of energy is resulting in blower or other energy consuming device shutdown, and requiring a jump for vehicle start up. If this phenomenon gets worse, the vehicle can loose power completely during operation and shutdown, leading to a very unsafe condition, especially, on highways it can lead to fatal accidents. I would like this safety issue to be addressed by NHTSA. I am available anytime to provide any additional information. This issue has been reported to BMW dealers at mt. Laurel, NJ and alexandria, va, and customer service and is fully documented by them.
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- Surprise , AZ, USA