This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2005 BMW 745li. The contact stated that while reversing from a garage, oil was leaking from the vehicle abnormally. The vehicle was taken to the dealer where the dealer performed repairs to the vehicle under NHTSA campaign id number: 10V446000 (service brakes, hydraulic:power assist:vacuum) but the vehicle was not repaired. The manufacturer was contacted. The failure mileage was 81,500 and the current mileage was 84,000.
BMW na submitted to NHTSA a notice that under certain circumstances there may be a power braking loss due to a leaking vacuum pump. BMW na has not instituted a consistent recall policy across its dealerships related to this recall. Dealerships are left to their devices in covering the recall work with some dealerships replacing vacuum pumps, and others charging owners for the replacement. Our 745 experienced the bare minimum of recall work in December 2010, but the leaking vacuum pump was not replaced, nor were we notified that it was leaking by the dealership. 5 months later vehicle was being driven into a commercial strip mall and as the vehicle was being parked, it did not stop. Vehicle jumped pedestrian walk way and damaged the entrance of a restaurant. I have learned through research that BMW na is all over the board regarding this recall. Though extremely shaken, no pedestrians were injured, but BMW through NHTSA complaints and owner input knows this problem exists.
Power brake failure. We never received October 2010 recall notice from BMW usa. Dealership diagnosed leaking vacuum pump but never advised owner to replace/repair; dealership had two opportunities to correct, but didn't.
I purchase BMW 2005 745li about 60 days..I was driving on the street with my 2 year old daughter.the red light I try to step on brake wont stop..I call towing truck to town my car to deal...mechanic told me the booster brake not working..I think this is the safety issue..the dealer I call the BMW car dealer they said they not responsibility for this matter. I need help!
- Fountain Valley , CA, USA
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