This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My vehicle is displaying the exact symptoms described in your previous recalls (04V344000 and 03V240000). The car stalls and won't restart, check engine lights go crazy, transmission failsafe and stability control warnings come on, valvetronic desynchronization, ect. Went to a BMW dealer and they denied either of these recalls existed. Called BMW corporate and they said my car is not affected by the recalls, which is obviously not true considering the problems it has and the uncanny resemblance to your recall descriptions. BMW has offered no assistance, can you?
The contact owns a 2004 BMW 745li. The contact stated that the vehicle was stalling while driving 5 mph. In addition, the air bag, engine, and transmission warning lights illuminated. She took the vehicle to the dealer and they stated that the transmission safety module failed. The repair cost was estimated at $1,200. The manufacturer stated that her VIN was not included in NHTSA campaign id number 04V344000 (power train: Automatic transmission: Control module); therefore, they would not assist. The current and failure mileages were 136,000.
I purchased a 2004 BMW 745li on July 1, 2004. A week later, I was called and told of this recall. I'm now told that it will take a month to even get a part for this car. I feel that BMW knew of this defect prior top delivering me this car and therefore, sold me a defective product. I would like to know, eif your records reflect when BMW knew of this defect.I also do not feel that a month is not a sufficinet time to replace this one part. When I called BMW, they told me that the cars registered in germany will be repaired first. This is wrong, we should get better treatment from BMW as we represent their largest market segment. Is there any provision under our laws that would make them have to either give us preferential treatment or at least equal treatment in effectuating these repairs? I personally would like to have them either more quickly repair my vehicle, or repalce it, or release me from the lease contract. They don't seem to want to do anything other than tell me they're sorry. Meanwhile, I'm paying $1,4000 per rmonth (already made 2 payments) and haven't even been able to put 800 miles on the car. Perhaps you can help.
- Orlando, FL, USA
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- Torrance, CA, USA