This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2002 BMW 745I. The contact stated that when driving on wet roads or in through a car wash, the vehicle would not respond when the brakes were applied. The contact would have to shift to neutral and apply the brakes with extreme pressure in order for the vehicle T O respond. The vehicle was taken to an authorized dealer where a diagnostic was performed. The contact was unaware of the diagnosis. The vehicle was not repaired. The failure mileage was 101,000 and the current mileage was 102,000.
On February 25, 2011 my brake light came on. I felt a difference in the performance when that happened and decided to take it to the BMW dealer the following business day to address that and some other problems I was having. One of the problems that the service tech found was the vacuum pump in the brake system. Said that the vacuum pump was leaking oil. Normally I research recalls on my vehicle, but because I have only had it a short period of time, I didn't do it until today. While searching bmwusa site for recalls, I discovered that on March, 2011 BMW issued a letter to owners referencing recall campaign number 10V-446: Brake vacuum pump. It stated that certain 2002-2010 5, 6, 7 & apline B7 models were apart of this recall. Because it seemed like my car was having this same problem and it was a 2002 7 series, I decided to contact bmwusa. They told me that there is no actual recall out there and that they would look into the matter further and give me a call back. I find it really outrageous that my vehicle is experiencing this problem that BMW itself was aware of back in March, 2011 and is being told that this is not an actual recall according to bmwusa. Especially when BMW stated in their memo that this could possibly result in a crash. I value my life and everyone around it and I feel that if I call your company with such an issue that you have acknowledged yourself, this should be a recall! they mentioned something to the fact that there has been no complaints of this issue. If you are aware of the problem, why do you need complaints" are you waiting for something to happen, instead of preventing something from happening" I would surely appreciate NHTSA looking into this matter, as I am sure many other people have been effected by this same problem & not even know that a possible recall was out there.
I took my car for the recall for the brakes all they replaced was the hoses saying that the vacuum pump which is the cause of my brakes failing isn't covered under recall so my car leaks a lot of oil from the pump which could cause lost of brake power which happened plenty of times.
The contact owns a 2002 BMW 745I. While the vehicle was parked the contact noticed oil on the ground underneath the vehicle. The vehicle was taken to an independent mechanic for diagnostic testing. The mechanic stated there was a leak in the brake vacuum pump. NHTSA recall campaign number: 10V446000 (service brakes, hydraulic:power assist:vacuum) may be related to the failure. The manufacturer was made aware of the failure and stated the vehicle was not included in the recall. The vehicle was not repaired. The approximate failure mileage was 108,000.
- San Jose, CA, USA
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The contact owns a 2002 bmx 745I. The contact stated that after parking, he attempted to engage the parking brake, but the brake would not engage. The contact then followed the instructions, per the manufacturers website, and engaged the parking brake manually. The parking brake emitting a grinding noise while it was being engaged and the parking brake light illuminated on the instrument panel. The vehicle was not taken to have the failure diagnosed or repaired. The manufacturer was not made aware of the failure. The failure and current mileages were 156,000. The VIN was unavailable.
The contact owns a 2002 BMW 745I. The contact was driving 10 mph and applied the brakes but the vehicle would not come to a complete stop. The contact had to apply the brakes all the way to the floorboard in order to get a response. The contact called the manufacturer regarding NHTSA campaign id number: 10V446000 (service brakes, hydraulic:power assist:vacuum) but the manufacturer made the contact aware that his VIN was not included in the recall. The contact was concerned that the brake malfunction could potentially cause a crash. The failure mileage was 83,700.
Defective brakes, truck lid, steering and suspension. When driving vehicle to L when turning R and vice versa. Upon making a right turn from stop or slow speed when straightening the vehicle to tracel in a straight line the steering wheel was cranked to the left and off center by 45 degrees. There was a delay in the steering wheel to return to a normal position. When driving 55 mph the steering wheel noticeably fights the driver and attempts to turn in the opposite direction of the way the consumer is turning. The vehicle over steers when changing lanes. The steering often spins in one direction or the other when vehicle brakes are activated. The brakes grind and squeak.
Brakes failed for 2nd time in 2 weeks, resulting in fender damage to 3 vehicles; accident occured at 5 mph. The same failure had occured 2 weeks earlier (without any damages), and the local BMW dealership "repaired" the brake wheel sensors, stating this was the cause of the brake failure. There was no emergency brake handle that could be used in such an emergency (only a button on the dash).
A D V E R T I S E M E N T S
- Covina, CA, USA