This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle has a recall for brake vacuum pump 10V-446. Vehicle was brought into a local mechanic and he said the brake master cylinder was not working properly. He did research and said that it was a BMW recall. Finally took vehicle into BMW (tucson) and the said they saw no oil leak, therefore master cylinder would not be replaced. They want to charge $1,175 to fix it. The brake vacuum pump and master cylinder work together. BMW is not fixing the real problem, they are expecting me to fix the flawed brake system. The heat of the engine can burn oil off, so just because they didn't see it, doesn't mean it wasn't there and caused the failure of the master cylinder diaphragm. When the part connected the recall and is faulty, that should be covered. This is a safety issue that BMW is not fixing and allowing vehicles on the road with faulty brakes. They designed the braking system and being such an important part of a vehicle, they should be responsible to fix the problem. All braking parts are original BMW parts.
The airbag and seatbelt tensioner was recalled for same manufacturer for cars from 2004 and up. The 2002 and 2003 model had the same issue but was not part of the recall. I was driving on the freeway and the light for the seatbelt tensioner and the passenger airbag came on. This is a serious safety concern since airbags may not deploy and the seat belt may not tighten in an event of an accident.
The contact owns a 2002 BMW 745I. While driving at approximately 35 mph, the brake pedal had to be depressed with extreme force in order for the vehicle to stop without warning. The failure recurred numerous times. The vehicle was taken to an independent mechanic. The technician diagnosed that the brake booster needed to be repaired. The vehicle was not repaired. The manufacturer was made aware of the failure and stated that the VIN was not included in NHTSA campaign number: 10V446000 (service brakes, hydraulic). The failure mileage was approximately 150,000.
- Denver , CO, USA
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- Sierra Vista, AZ, USA