Technical Service Bulletins (TSBs) for the 2016 740 are official communications between BMW & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
SITUATION Unusual noises occur only when operating the steering column in the axial direction. 1. A one-time thump sound at the start of movement Shortly after the steering column starts moving, retracting, or extending, a one-time ... Read More »
SITUATION Unusual noises occur only when operating the steering column in the axial direction. 1. A one-time thump sound at the start of movement Shortly after the steering column starts moving, retracting, or extending, a one-time ... Read More »
SITUATION Unusual noises occur only when operating the steering column in the axial direction. 1. A one-time thump sound at the start of movement Shortly after the steering column starts moving, retracting, or extending, a one-time ... Read More »
The steering intervention for Lane Departure Warning (LDW) is too strong (severe), which can create an uncomfortable feeling for the driver. Read More »
Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. Read More »
Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle maynot start when placing the key against the steering column. Read More »
REMOTE CONTROL IS NOT DETECTED: Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. Read More »
FAILURE OF THE ELECTRIC STEERING COLUMN ADJUSTMENT AT HIGHER CABIN TEMPERATURE: Electric steering column adjustment fails when interior cabin temperatures rise above 122 degrees F (e.g., parked outdoors on hot day). Read More »
LANE DEPARTURE WARNING: STEERING WHEEL VIBRATION INSUFFICIENT. Lane Departure Warning (LDW) vibration of the steering wheel is not sufficient (too weak). Vibration actuator software. Read More »
LANE DEPARTURE WARNING: STEERING INTERVENTION TOO STRONG. The steering intervention for Lane Departure Warning (LDW) is too strong (severe) which can create an uncomfortable feeling for the driver. Read More »
STEERING ASSISTANCE FAILURE DUE TO FAILURE OF AUXILIARY BATTERY. The steering is made more difficult by failure of the 12 V auxiliary battery. The Check Control message lights up: It is possible to continue driving. Read More »
CHECK CONTROL MESSAGE (CCM): ASSISTANCE SYSTEM RESTRICTED AFTER DELETING TRANSPORT MODE: The CCM assistance systems restricted or pedestrian protection system failed is displayed after deleting transport mode. Read More »
Component-Specific Limited Warranty Extension For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle's front and rear air suspension strut assemblies (item # 1 Front and # 2 Rear, ... Read More »
CRACKING NOISES FROM THE FRONTAXLE AREA WHILE TURNING THE WHEELS, WHEN STATION: Cracking noises are heard from the front axle area while maneuvering at low speeds (e.g. Read More »
Component specific limited warranty extension. This component-specific limited warranty extension applies to defects in materials or workmanship. Read More »
Component specific limited warranty extension. This component-specific limited warranty extension applies to defects in materials or workmanship. Read More »
INCORRECT CONDITION BASED SERVICE DATA FOR BRAKE FLUID SERVICE. "Brake fluid service due since 12/2001" is displayed in the instrument cluster although the vehicle is only a maximum of 1 year old. Read More »
TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: Ticking noise coming from front wheel while cornering without brakes applied, noticeable at low speeds. The vehicle must be moving. Read More »
TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: This Service Information Bulletin (Revision 3) replaces SI B34 05 17 dated September 2017. Read More »
NO BRAKING FORCE ASSISTANCE AFTER ENGINE START DIAGNOSTIC TROUBLE CODE (DTC) 4808B4. When starting the vehicle with Electric Park Brake (EPB) engaged. The brake pedal is hard. The red brake warning light in the instrument cluster lights up. Read More »
When starting the vehicle vehicle at standstill, various yellow Check Control Messages CCMs appear. ID code 00042: Brake system. Additional notes: Avoid abrupt braking as far as possible. Drive at a moderate speed. Read More »
Diagnosis of Compound Brake System Complaints in M Vehicles: 1. Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Read More »
Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. Read More »
B58 ENGINE: ENGINE OIL FILTER REMOVAL PROCEDURE AND TOOLS . A. For the B58 engines, a BMW Oil Catch special tool for use in conjunction with removing the engine oilfilter insert is now available. Read More »
REMOTE CONTROL IS NOT DETECTED: Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. Read More »
COOLANT LEAK FROM LOW TEMPERATURE COOLING CIRCUIT (N63R): Coolant leaking from the engine compartment. Traces of coolant leaking from the expansion tank of the low temperature cooling system. Read More »
B58C AND B58M ENGINES ENGINE OIL FILTER INSERT IS DIFFICULT TO REMOVE - REMOVAL: On rare occasions during an engine oil service the BMW Original (Genuine) engine oil filter insert is either difficult to remove or breaks apart in the oil ... Read More »
PASSENGER SIDE UPPER ACTIVE AIR FLAP STUCK OPEN/CLOSED: Upon visual inspection the passenger side upper active air flaps are either stuck open or closed and they will not move. There are no faults stored for the active air flaps. Read More »
CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER: This Service Information Bulletin (Revision 1) replaces SI B61 05 20 dated February 2020. Electrostatic discharge at standstill / start engine. Read More »
DELIVERY STOP - REPLACE HIGH-PRESSURE PUMP: Due to an assembly error the flange bolts for the high-pressure pump did not have the proper tightening torque applied. Read More »
DME FC 21A02D - COMBUSTION CONTROL: VALVE LIFT AT IDLE This Service Information Bulletin (Revision #2) replaces SI B12 13 18 dated May 2018. Read More »
VARIOUS CHECK CONTROL MESSAGES FOR DRIVER ASSISTANCE SYSTEMS. The following messages are displayed in the Check Control (CC) display: Continued driving possible. Driving stabilization. Driving stabilization restricted driving stabilization. Read More »
FAULT 118002 - MIXTURE TOO RICH SETS DURING WINTER WITH COLD AMBIENT TEMPERATURES. The Service Engine Soon (MIL) light is on with the following fault stored in the Digital Motor Electronics (DME). Read More »
SERVICE ACTION: N63R ENGINE - CHECK AND REPLACE OIL FEED LINES AND THE CHARGE AIR COOLERS. This bulletin describes the procedures to inspect and if necessary replace the following components: * Turbo charger oil feed lines (leaking) * ... Read More »
DME FC 1C0102 IS STORED WITH NO OTHER RELATED FAULTS: The following fault has been stored in the Digital Motor electronics (DME) fault memory with no other engine oil pressure faults stored. Read More »
ENGINE VIBRATIONS OR NOISE. One of the following complaints may be reported The engine runs erratically; The engine causes vibrations when running; Grinding noise from the engine compartment when engine is running. Read More »
There is a howling or whistling noise from under the vehicle at 30 -37 mph (50 -60 km/h) when driving after a cold start, when the outside temperature is 32 F (0 C) or lower. Read More »
There is a howling or whistling noise from under the vehicle at 30 -37 mph (50 -60 km/h) when driving after a cold start, when the outside temperature is 32 F (0 C) or lower. Read More »
There is a howling or whistling noise from under the vehicle at 30 -37 mph (50 -60 km/h) when driving after a cold start, when the outside temperature is 32F (0C) or lower. Read More »
Mist formation on the windshield inside surface may occur at departure or after MSA (automaticstart/stop). Acoustic abnormality in the area of the recirculated air flap (recirculation flap closing and opening severaltimes). Read More »
COOLANT LEAK FROM LOW TEMPERATURE COOLING CIRCUIT (N63R): Coolant leaking from the engine compartment. Traces of coolant leaking from the expansion tank of the low temperature cooling system. Read More »
COOLANT LEVEL CHECK AND TOP-OFF AT SECOND OIL SERVICE: A new, additional coolant level check task is now linked to the second engine oil service (Service Counter 2 only). Read More »
TANK VENTILATION AND MIXTURE CONTROL FAULTS STORED IN THE DME: The Engine Malfunction Warning is illuminated and one or more of the following faults are stored in the DME. Read More »
PASSENGER SIDE UPPER ACTIVE AIR FLAP STUCK OPEN/CLOSED: Upon visual inspection the passenger side upper active air flaps are either stuck open or closed and they will not move. There are no faults stored for the active air flaps. Read More »
COOLANT LEAK FROM LOW TEMPERATURE COOLING CIRCUIT (N63R): This Service Information Bulletin (Revision 5) replaces SI B17 06 17 dated June 2019. Traces of coolant leaking from the expansion tank of the low temperature cooling system. Read More »
ERRONEOUS ELECTRIC FAN FUNCTION FAULT STORED IN THE DME: The following faults may be erroneously stored in the Digital Motor Electronics (DME): Fault code: Control module: Fault code text: 1A2806 DME Electric fan function: limited ... Read More »
ENGINE OIL FILTER INSERT IS DIFFICULT TO REMOVE - REMOVAL: This Service Information Bulletin (Revision 1) replaces SI B11 01 20 dated February 2020. Read More »
MALFUNCTION INDICATOR LAMP IS ILLUMINATED WITH A CRANKSHAFT ADAPTION FAULT: When diagnosing an illuminated malfunction indicator lamp (MIL) and/or a different issue the following faults may also be stored in the Digital Motor Electronics ... Read More »
DME FAULT MEMORY ENTRY FOR THE CRANKSHAFT SENSOR: This Service Information Bulletin (Revision 1) replaces SI B12 04 19 dated February 2019. Read More »
ENGINE SHUTS OFF AFTER THE REMOTE CONTROL PARKING IS COMPLETED. Customer complains that the engine shuts off after the Remote Control Parking function is completed, and the BMW Display Key is placed on the wireless charging tray. Read More »
COOLANT LEAK FROM LOW TEMPERATURE COOLING CIRCUIT (N63R): Coolant leaking from the engine compartment. Traces of coolant leaking from the expansion tank of the low temperature cooling system. Read More »
FAULT 118002 - MIXTURE TOO RICH SETS DURING WINTER WITH COLD AMBIENT TEMPERATURES. The Service Engine Soon (MIL) light is on with the following fault stored in the Digital Motor Electronics (DME). Read More »
ERRONEOUS ELECTRIC FAN FUNCTION FAULT STORED IN THE DME. The following faults may be erroneously stored in the Digital Motor Electronics (DME): And: There is no customer-facing vehicle symptom(s) or related check control message displayed. Read More »
DELIVERY STOP: PROGRAM CONTROL UNITS (DME). A Delivery Stop has been issued (effective May 16 2019) on certain Model Year 2016-2020 BMW vehicles that have been produced between June 19 2015 and April 17 2019. Read More »
FAULT 118002 - MIXTURE TOO RICH SETS DURING WINTER WITH COLD AMBIENT TEMPERATURES. The Service Engine Soon (MIL) light is on with the following fault stored in the Digital Motor Electronics (DME). Read More »
A Delivery Stop has been issued (effective November 16, 2018) on Model Year 2019 BMW 5 Series, 7 Series and X5 SAV vehicles that have been produced between June 29, 2018 ? September 10, 2018. Read More »
DELIVERY STOP. LOW TEMPERATURE COOLANT SYSTEM.A Delivery Stop has been issued (effective October 16, 2018) on Model Year 2019 BMW 5 and 7 Series vehicles that have been produced from September 13-14, 2018. Read More »
DME FC 1C0102 IS STORED WITH NO OTHER RELATED FAULTS. The following fault has been stored in the Digital Motor electronics (DME) fault memory with no other engine oil pressure faults stored: ??1C0102 - oil pressure control, plausibility, ... Read More »
HEATER HOSE IS CONTACTING THE STEERING SHAFT: The customer may complain of a coolant leak from the front of the vehicle, or a noise when turning the steering wheel. Read More »
B58 ENGINE: OIL LEAK FROM TURBOCHARGER. Engine oil (1) can be seen leaking from the bottom of the turbocharger near the band clamp (2). The turbocharger band clamp is loose. Read More »
On rare occasions during an engine oil service, the BMW Original (Genuine) engine oil filter insert is either difficult to remove or breaks apart in the oil filter housing. Read More »
ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
DME FC 21A02D - COMBUSTION CONTROL: VALVE LIFT AT IDLE This Service Information Bulletin (Revision 3) replaces SI B12 13 18 dated September 2019. The vehicle will run rough or hesitate when accelerating from a stationary position. Read More »
A vehicle arrives at your center to be diagnosed for a micro-leak in the fuel evaporative (EVAP) system (NVLD natural vacuum leak detection). Read More »
COOLANT LEAK FROM LOW TEMPERATURE COOLING CIRCUIT (N63R): This Service Information Bulletin (Revision 5) replaces SI B17 06 17 dated June 2019. Traces of coolant leaking from the expansion tank of the low temperature cooling system. Read More »
CC MESSAGE THAT FUEL TANK IS EMPTY AND RANGE IS ZERO WHILE THERE IS STILL FUEL: The customer states that sporadically the vehicle's remaining drive range is displayed as 0 miles even though the fuel level indicator (aka gas gauge) still ... Read More »
SERVICE ACTION: CHECK AND, IF NECESSARY, REPLACE THE FUEL DELIVERY UNIT. The fuel delivery unit (in-tank fuel pump) may be the incorrect part installed for the Model/Market. Read More »
SERVICE ACTION. CHECK AND, IF NECESSARY, REPLACE THE FUEL DELIVERY UNIT. The fuel delivery unit (in-tank fuel pump) may be the incorrect part installed for the Model/Market. Read More »
REMOVING FUEL FEED LINE FOR PARKED CAR HEATING FROM REPLACEMENT FUEL PUMP: Modify the universal replacement fuel pump assembly to allow it to be correctly installed in a US market vehicle. Read More »
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
i>?FUEL FILLER DOOR WILL NOT OPEN: The fuel filler door (aka flap) will not open. In rare cases, if the vehicle is locked using the remote control key and the fuel filler door is pushed closed simultaneously, the fuel door can enter a ... Read More »
CC MESSAGE THAT FUEL TANK IS EMPTY AND RANGE IS ZERO WHILE THERE IS STILL FUEL: The customer states that sporadically the vehicle's remaining drive range is displayed as 0 miles even though the fuel level indicator (aka gas gauge) still ... Read More »
FUEL GAUGE INCORRECTLY DISPLAYING LOW FUEL LEVEL: Occasionally, on restart after refueling, the fuel gauge will display the fuel level as low (minimum) and the range display will be at an implausible (maximum) value. Read More »
There is a howling or whistling noise from under the vehicle at 30 -37 mph (50 -60 km/h) when driving after a cold start, when the outside temperature is 32 F (0 C) or lower. Read More »
After an automatic engine start (MSA start), the transmission intermittently goes into the Park "P" or Neutral "N" position without any customer influence. Read More »
TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: This Service Information Bulletin (Revision 3) replaces SI B34 05 17 dated September 2017. Read More »
TRANSMISSION INTERMITTENTLY GOES INTO P OR N AFTER MSA ENGINE START. After an automatic engine start (MSA start) the transmission intermittently goes into the Park "P" or Neutral "N" position without any customer influence. Read More »
SERVICE ACTION: N63R ENGINE - CHECK AND REPLACE VANOS ACTUATORS, OIL FEED LINES, CHARGE AIR COOLERS AND THE MAP THERMOSTAT ELECTRICAL CONNECTOR. Read More »
POWER TRAIN:MANUAL TRANSMISSION:SHIFT PATTERN INDICATOR
REARVIEW CAMERA: SPORADICALLY NO IMAGE IS DISPLAYED: This Service Information Bulletin (Revision 2) replaces SI B66 31 19 dated February 2020. Read More »
After programming the vehicle's electrical system Integration level I-level to 20-11-5xx or 21-03-5xx, the following complaints may occur: Longitudinal fore and aft jerking in vehicle, Longitudinal vibrations in vehicle, Jerking during ... Read More »
The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. Read More »
The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. Read More »
The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. Read More »
The Central Information Display goes black intermittently due to resets of the Head Unit (HU-H3). FaultB7F8F9 ??A???A???A???A???A???A? ??A???A???A???A???A???A?HU-H: Reset??A???A???A???A???A???A? will be stored in the HU-H3. Read More »
The Central Information Display goes black intermittently due to resets of the Head Unit (HU-H3). FaultB7F8F9 ??A???A???A???A???A???A? ??A???A???A???A???A???A?HU-H: Reset??A???A???A???A???A???A? will be stored in the HU-H3. Read More »
The Central Information Display goes black intermittently due to resets of the Head Unit (HU-H3). FaultB7F8F9 ??A???A???A???A???A???A? ??A???A???A???A???A???A?HU-H: Reset??A???A???A???A???A???A? will be stored in the HU-H3. Read More »
Headlight check control (CC) message 128 "High beam headlight failure" is displayed. The following fault codes are stored during a vehicle test: 80419A - Left high-beam headlight: Short circuit and/or 8041A5 - light outputs: Number of ... Read More »
Due to a software error, the vehicle sporadically does not achieve sleep mode. As a result, the 12-volt battery becomes discharged and may cause a no-start condition. Read More »
Due to a software error, the vehicle sporadically does not achieve sleep mode. As a result, the 12-volt battery becomes discharged and may cause a no-start condition. Read More »
The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function. Read More »
BMW AG is conducting a Voluntary Service Action on certain Model Year 2019-2020 BMW Plug-In HybridElectric (PHEV) vehicles that were produced between March 25, 2019, and October 17, 2020. Read More »
The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. Read More »
Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. Read More »
While using the wireless charger, one or both of the following may occur: 1) The BMW display key or mobile phone becomes hot to the touch. 2) The device switches off due to over temperature (built-in device protection). Read More »
Customer states the following about their vehicle: active radio or music source is interrupted, the navigation is no longer available, a black screen is shown in the Control Display, the system works again after a short interruption. Read More »
BMW of North America (BMW NA) has made information available online to customers about software versions, including any changes to vehicle functionality that will result from each update. Read More »
When charging the vehicle with an Occasional Use Charger (OUC) after previously using a Wallbox charger,the selected charging current might not be displayed correctly in the instrument cluster. Read More »
Only warm air comes out of the vents despite the air conditioning being switched on. The status indicator LED on the air conditioning control panel (IHKA) lights up green. Read More »
The air conditioning cycles from cold to warm air while driving or while at a stand still. The vent outlet temperatures vary by 25 degrees Fahrenheit or more (38F to 60F +) without changing any climate control settings. Read More »
HU-H3 MGU RESETS DUE TO BLUETOOTH CONNECTION WITH SAMSUNG ANDROID 11 : The head unit resets when using various apps (e.g., YouTube, Spotify, etc) on the connected mobile phone. This affects Samsung mobile phones (e.g. Read More »
CHECKING THE DUAL STORAGE SYSTEM AND REPLACE IF NECESSARY: In the event of an accident, the two-battery Dual Storage System (DSS) is disconnected from the electrical system via an internal relay. Read More »
BMW REMOTE SOFTWARE UPGRADE IS NOT OFFERED FOR INSTALLATION: The customer complaints that the BMW Remote Software Upgrade (RSU) is not possible in their vehicle, though the Remote Software Upgrade menu is available in the vehicle and a ... Read More »
REPLACE ALL THE IGNITION COILS: The ignition coils may not have been produced to specifications which could lead to irregular running of the engine. A manufacturing defect affecting the ignition coil insulation. Read More »
REMOTE CONTROL KEY OR BMW DISPLAY KEY BUTTONS NOT WORKING: The buttons on the remote-control key or BMW display key are not working, not allowing to unlock the vehicle and the tailgate or trunk compartment. Read More »
MALFUNCTION INDICATOR LAMP (MIL) IS ILLUMINATED WITH FAULT MEMORY CDC152: The malfunction indicator lamp (MIL) is illuminated in the instrument cluster. The vehicles has no operating failures; only the MIL is illuminated. Read More »
?NO PREVIEW IMAGES DISPLAYED IN THE REAR SEAT ENTERTAINMENT: The rear seat entertainment screens do not display any preview images at times. Read More »
REMOTE CONTROL IS NOT DETECTED: Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. Read More »
CHECKING THE DUAL STORAGE SYSTEM AND REPLACE IF NECESSARY: In the event of an accident, the two-battery Dual Storage System (DSS) is disconnected from the electrical system via an internal relay. Read More »
HIGH-VOLTAGE BATTERY CONDITION VERIFICATION (20V-601): After additional in-depth research and analysis of the corresponding data for these vehicles, we can safely conclude that the issue identified in Recall Campaign 20V-601 has been ... Read More »
SERVICE ACTION - REPLACE RIGHT REAR SHORT RANGE RADAR SENSOR (SRR): The functionality of the right rear SRR sensor could be reduced which would display the Driving Assistance Check Control Message. Read More »
SERVICE ACTION - CHECKING THE DUAL STORAGE SYSTEM AND REPLACE IF NECESSARY: In the event of an accident, the two-battery Dual Storage System (DSS) is disconnected from the electrical system via an internal relay. Read More »
BMW TURBOCORD PORTABLE EV 120 V/240 V CHARGER: The BMW-approved accessory TurboCord electric vehicle (EV) charger will not charge the vehicle. Read More »
NEW ECU VALIDATION NEEDED AFTER REPLACING CERTAIN CONTROL MODULES: With introduction of the new Headunit HU-H3 (MGU Media Graphics Unit), there is a new protection mechanism against tampering. Read More »
REMOTE SOFTWARE UPGRADE: For BMW, Remote Software Upgrade (RSU) is the next consequent step with regard to digitalization and customer satisfaction. With the introduction of RSU, customers now can update the vehicle software by themselves. Read More »
EME GROUND CONNECTION MONITORING FAULTS: Check Control message (CCM ID 794): "Drive. Check as soon as possible" illuminates. Increased ground cable contact resistance at Electrical Machine Electronics (EME) due to corrosion/oxidation. Read More »
DELIVERY STOP - HIGH-VOLTAGE BATTERY: Please do not charge the vehicle high-voltage battery until further notice. There may be a potential issue in the welding process of the HV-modules. Read More »
INSTRUMENT CLUSTER DISPLAY SHAKES-SHIFTS TO THE LEFT: The Instrument cluster intermittently flickers, shakes and has shifted to the left. The fault is resolved once the vehicle goes into sleep mode. Read More »
HEAD UNIT RESETS WHEN NAVIGATION IS USED IN CERTAIN LOCATIONS: The head unit resets sporadically causing the CID to turn black and then starts up again after a short time with the message "Start navigation system". Read More »
REMOTE CONTROL IS NOT DETECTED: Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. Read More »
ACTIVE AIR FLAP FAULT DIAGNOSIS AND REPAIR: Potential causes include: Faulty upper air flap actuator (G01, G02, G12, G30, G32) Faulty lower air flap assembly (G01, G02, G12, G30, G32) Software error in the DME affecting the upper flap ... Read More »
ACTIVE AIR FLAP FAULT DIAGNOSIS AND REPAIR: A check control message or MIL (Malfunction Indicator Lamp) may be illuminated, with faults stored related to the upper and/or lower active air flap(s). Read More »
ACTIVE AIR FLAP FAULT DIAGNOSIS AND REPAIR: A check control message or MIL (Malfunction Indicator Lamp) may be illuminated with faults stored related to the upper and/or lower active air flap(s). Read More »
CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER: A yellow CCM (Check Control Message) ID 415 is displayed- "Increased battery drain! // Battery. Electrostatic discharge at standstill / start engine. Read More »
SURROUND VIEW WRONG VEHICLE DISPLAYED AFTER PROGRAMMING: After programming the wrong vehicle model is displayed in the Central Information Display (CID) when the Surround View is activated. Read More »
DAYTIME RUNNING LIGHT IS DIM OR DISCOLORED: This Service Information Bulletin (Revision 2) replaces SI B63 04 18 dated January 2019. One or more of the LED daytime running lights are dim or discolored. Read More »
DISPLAYS SPORADICALLY REACT VERY SLOWLY WHEN SCROLLING IN THE AUDIO MENU: Sporadically the reaction time of the display in the instrument cluster the head-up display or in the CID (Central Information Display) is very long. Read More »
REARVIEW CAMERA: SPORADICALLY NO IMAGE IS DISPLAYED: This Service Information Bulletin (Revision 2) replaces SI B66 31 19 dated February 2020. Read More »
FALSE WARNINGS THAT THE FRONT PASSENGER SEAT IS OCCUPIED WITHOUT THE SEAT BELT BUCKLED: This Service Information Bulletin (Revision 10) replaces SI B72 04 17 dated September 2019. Read More »
CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: This Service Information Bulletin (Revision 7) replaces SI B84 02 14 dated May 2019. ConnectedDrive/BMW Assist features are partially or completely inoperative. Read More »
SERVICE ACTION - CHECKING THE DUAL STORAGE SYSTEM AND REPLACE IF NECESSARY: In the event of an accident the two-battery Dual Storage System (DSS) is disconnected from the electrical system via an internal relay. Read More »
DEACTIVATION OF THE INTERIOR MOVEMENT DETECTOR/TILT ALARM SENSOR IS NOT POSSIBLE: Customer complains that the interior movement detector and the tilt alarm sensor system cannot be deactivated by pressing the lock button on the remote ... Read More »
SERVICE ACTION - REPLACE RIGHT REAR SHORT RANGE RADAR SENSOR (SRR): The functionality of the right rear SRR sensor could be reduced which would display the Driving Assistance Check Control Message. Read More »
REMOTE 3D VIEW NOT AVAILABLE: Remote 3D View cannot be launched In the BMW ConnectedDrive App. Software error in the Advanced Telematics Module 2 (ATM2). Read More »
CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER. A yellow CCM (Check Control Message) ID 415 is displayed- "Increased battery drain! // Battery. Electrostatic discharge at standstill / start engine. Read More »
REARVIEW CAMERA. SPORADICALLY NO IMAGE IS DISPLAYED: This Service Information Bulletin (Revision 1) replaces SI B66 31 19 dated October 2019. Read More »
REMOTE 3D VIEW NOT AVAILABLE: Remote 3D View cannot be launched In the BMW ConnectedDrive App. Software error in the Advanced Telematics Module 2 (ATM2). Read More »
ENGINE DOES NOT START BELOW FREEZING TEMPERATURES: Engine designation correction Parts availability Warranty. The engine will not start at temperatures below freezing. The starter does not turn and engage. Read More »
ENGINE SPEED DEPENDENT NOISE DURING AUDIO PLAYBACK: Integration level updated. There is an engine speed-dependent noise heard through the speakers during audio playback. Software error in the Receiver Audio Module (RAM) control unit. Read More »
SERVICE ACTION: CHECKING THE DUAL STORAGE SYSTEM AND REPLACE IF NECESSARY. In the event of an accident, the two-battery Dual Storage System (DSS) is disconnected from the electrical system via an internal relay. Read More »
WINDOWS WON'T OPERATE WITH DOORS OPEN, AND WHILE USING THE DIGITAL KEY/CARD. The customer complains that none of the windows will operate while any door is open. Read More »
REARVIEW CAMERA: SPORADICALLY NO IMAGE IS DISPLAYED. When reverse gear is selected or the rear view camera is activated, sporadically no image is displayed on the Central Information Display (CID). Read More »
DELIVERY STOP: REPLACE THE GEAR SELECTOR SWITCH: The functional lighting and/or locator lighting on the Shifter selector lever (GWS) may flicker over time or intermittently not illuminate. Read More »
SERVICE ACTION: CHECKING THE DUAL STORAGE SYSTEM AND REPLACE IF NECESSARY: In the event of an accident the two-battery Dual Storage System (DSS) is disconnected from the electrical system via an internal relay. Read More »
HU-H3 MGU HEAD UNIT DOES NOT START CID REMAINS BLACK: If the ignition is briefly switched off and without the vehicle entering sleep mode the MGU (Media Graphics Unit) head unit does not start The CID display remains black. Read More »
TOUCHLESS VEHICLE UNLOCKING AND LOCKING CAN'T BE SWITCHED ON. Touchless vehicle unlocking and locking cannot be switched on from the iDrive; or this feature is not present in the CID. Read More »
APPLE CARPLAY: WI-FI DISCONNECTS AND DOES NOT RECONNECT This Service Information bulletin replaces SI B84 08 19 dated July 2019. The Wi-Fi connection is interrupted (disconnects) and does not reconnect by itself. Read More »
TOUCHLESS VEHICLE UNLOCKING AND LOCKING CAN'T BE SWITCHED ON. Touchless vehicle unlocking and locking cannot be switched on from the iDrive; or this feature is not present in the CID. Read More »
APPLE CARPLAY: WI-FI DISCONNECTS AND DOES NOT RECONNECT This Service Information bulletin replaces SI B84 08 19 dated July 2019. The Wi-Fi connection is interrupted (disconnects) and does not reconnect by itself. Read More »
COMFORT ACCESS AND COMFORT GO NOT POSSIBLE. Vehicle cannot be opened/locked or started via Comfort Access. Electrostatic charge puts the remote control key into a deep sleep. Read More »
FAULT 118002 - MIXTURE TOO RICH SETS DURING WINTER WITH COLD AMBIENT TEMPERATURES. The Service Engine Soon (MIL) light is on with the following fault stored in the Digital Motor Electronics (DME). Read More »
HEADS UP DISPLAY SPORADICALLY INOPERATIVE. Fault memory entry "B7F6E4 HUD: Fault in display backlighting "is stored in the instrument cluster. Intermittently the Head-Up Display (HUD) may deactivate. Read More »
BRAKE LIGHTS ACTIVATE WHEN USING COMFORT ACCESS. The brake lights activate by themselves for 8 seconds only after unsuccessfully unlocking the vehicle using Comfort Access. Read More »
HEADS UP DISPLAY SPORADICALLY INOPERATIVE. Fault memory entry "B7F6E4 HUD: Fault in display backlighting "is stored in the instrument cluster. Intermittently the Head-Up Display (HUD) may deactivate. Read More »
STANDARD OCCASIONAL USE CABLE CHARGING COMPLAINT TROUBLESHOOTING This Service Information bulletin supersedes SI B61 19 18 dated November 2018. Read More »
NIGHT VISION 3: INTERNAL SOFTWARE ERROR FAULT. During vehicle diagnosis of an unrelated issue the following erroneous fault may be stored in the Night Vision 3 control unit. Read More »
DAYTIME RUNNING LIGHT IS DIM OR DISCOLORED. One or more of the LED daytime running lights are dim or discolored. The connection between the LED module and light tube inside the headlight is damaged. Read More »
SEAT MEMORY SWITCH SPORADICALLY NOT FUNCTIONING. Selecting one of the saved seat positions (via the memory seat position switch on the door panel), fails to work. A saved seat position cannot be retrieved. Read More »
RAIN/LIGHT SENSOR (RLS): OIL LEAKAGE FROM GEL PAD. ??Oil leaking from the Rain/Light Sensor (RLS). Note: This oil serves as a separation medium between the RLS mounting gel pad and the windscreen. Read More »
FALSE WARNINGS THAT THE FRONT PASSENGER SEAT IS OCCUPIED WITHOUT THE SEAT BELT BUCKLED. Acoustic and visual warnings indicate that the front passenger seat is occupied and the seat belt is not fastened, when the seat is actually unoccupied. Read More »
SERVICE ACTION: N63R ENGINE - CHECK AND REPLACE VANOS ACTUATORS, OIL FEED LINES, CHARGE AIR COOLERS AND THE MAP THERMOSTAT ELECTRICAL CONNECTOR. Read More »
DME FC 1C0102 IS STORED WITH NO OTHER RELATED FAULTS. The following fault has been stored in the Digital Motor electronics (DME) fault memory with no other engine oil pressure faults stored: ??1C0102 - oil pressure control, plausibility, ... Read More »
DIAGNOSING NON FUNCTIONING eDRIVE. * Vehicle will not go into "eDrive" * No pertinent electric drivetrain fault codes to assist with diagnosis * "eDrive" may be greyed-out in the Central Information Display (CID) and is not selectable * ... Read More »
SEAT MEMORY SWITCH SPORADICALLY NOT FUNCTIONING: Selecting one of the saved seat positions (via the memory seat position switch on the door panel), fails to work. Read More »
HEADS UP DISPLAY SPORADICALLY INOPERATIVE: Fault memory entry OB7F6E4 HUD: Fault in display backlighting is stored in the instrument cluster. Read More »
HEAD UNIT HIGH 2 RESET WHILE BLUETOOTH IS CONNECTED: The following event may cause an unexpected reset of the Head Unit High 2 (NBT EVO) when: Read More »
INSTRUMENT CLUSTER REMAINS DARK AFTER STARTING THE VEHICLE: Upon starting the vehicle (terminal 15 switched on), the instrument cluster does not function (stays dark, no needle response, no bus communication). Read More »
KLE CHARGING FAULT 21E6E9: During the ISTA short test diagnosis, fault code 21E6E9 ? OCharging electronics: Charging mode interruptedO is found stored in the KLE (Convenience Charging Electronics) module. Read More »
SERVICE ACTION: PROGRAM CONTROL UNITS (EME): Due to the EME software error, OBD diagnostics may not detect emission relevant fault codes stored in the IHKA (heating & A/C) control module Read More »
INSTRUMENT CLUSTER REMAINS DARK AFTER STARTING THE VEHICLE: Upon starting the vehicle (terminal 15 switched on), the instrument cluster does not function (stays dark, no needle response, no bus communication). Read More »
SI B12 41 15 November 2015 Engine Electrical Systems Technical Service This Service Information bulletin supersedes SI B12 41 15 dated November 2015. Read More »
Some of the vehicles listed above which were initially identified as requiring Recall Campaign 20V-601 - HIGH VOLTAGE BATTERY to be performed and completed are now no longer included in this Recall. Read More »
HEAD UNIT NBT EVO (HU-H2) PROGRAMMING ABORT: The CID screen may light up blue. When this occurs A battery reset is not successful in restoring head unit operation Software error in the Bootloader file (BTLD) of the head unit. Read More »
SERVICE ACTION: CHECKING THE SIGNAL WIRE AT POWER DISTRIBUTION BOX. The lithium-ion battery in the dual storage system is connected to the terminal 30C to enable issuing a switch-off command in the event of a crash. Read More »
HIGH VOLTAGE DIAGNOSTIC SPECIALIST TRAINING AND EQUIPMENT STRATEGY. INFORMATION The ST1821 High Voltage Diagnostic Specialist Certification (HVS) is the next step in the E-mobility service strategy for BMW technicians. Read More »
STEERING ASSISTANCE FAILURE DUE TO FAILURE OF AUXILIARY BATTERY. The steering is made more difficult by failure of the 12 V auxiliary battery. The Check Control message lights up: It is possible to continue driving. Read More »
BMW AG has issued a Delivery Stop (effective July 19, 2021) on certain Model Year 2020 - 2022 BMW 7Series vehicles that were produced between September 26, 2018 and July 9, 2021. Read More »
HIGH ENGINE SPEED IMMEDIATELY AFTER STARTING. In rare circumstances after the engine is started with the Start-Stop button the engine speed may immediately increase to a high constant RPM (approximately 3000 rpm). Read More »
After programming, the customer may complain that the Sport Mode display is not fully displayed in the instrument cluster. Instead of a red background in sport mode, the background is displayed in blue (like ECO PRO mode). Read More »
?INSTRUMENT CLUSTER DISPLAY SHAKES-SHIFTS TO THE LEFT: The Instrument cluster intermittently flickers, shakes and has shifted to the left. The fault is resolved once the vehicle goes into sleep mode. The fault can reoccur at any point. Read More »
INSTRUMENT CLUSTER REMAINS DARK AFTER STARTING THE VEHICLE: Instrument cluster remains dark after starting the vehicle. After a restart normal functionality is restored. Software error in the KOMBI (Instrument Cluster). Read More »
INSTRUMENT CLUSTER AND ONBOARD COMPUTER INTERMITTENTLY INOPERATIVE: Instrument Cluster (KOMBSP18) functions are intermittently inoperative including: On-board Computer (BC) button on turn signal stalk (BC button shown at left) Radio ... Read More »
HEADS UP DISPLAY SPORADICALLY INOPERATIVE. Fault memory entry "B7F6E4 HUD: Fault in display backlighting "is stored in the instrument cluster. Intermittently the Head-Up Display (HUD) may deactivate. Read More »
FUEL GAUGE INCORRECTLY DISPLAYING LOW FUEL LEVEL AFTER VEHICLE IS REFUELED: Occasionally, on restart after refueling, the fuel gauge will display the fuel level as low (minimum) and the range display will be at an implausible (maximum) ... Read More »
INSTRUMENT CLUSTER OUTSIDE TEMPERATURE DISPLAY IMPLAUSIBLE: In the Instrument Cluster (Kombi) display you may observe an implausible outside temperature reading. Read More »
ERRONEOUS HEAD-UP DISPLAY FAULT IN INSTRUMENT CLUSTER: B7F6E3 - HUD: Fault in the communication (HUD not answering) in instrument cluster fault. Read More »
With the introduction of the BMW Remote Software Upgrade, all Service Pack 18 vehicles and partial Service Pack 15 vehicles may receive new functionality or modifications in their features. Read More »
After programming, the customer may complain that the Sport Mode display is not fully displayed in the instrument cluster. Instead of a red background in sport mode, the background is displayed in blue (like ECO PRO mode). Read More »
Sport mode is not displayed correctly in the instrument cluster. Instead of a red background in sport mode, the background is displayed in blue (like in Eco Pro mode). Software in the instrument cluster (Kombi). Read More »
The total electrically driven miles are lost/reset after the vehicle is programmed. This does not affect the total vehicle odometer reading. Read More »
The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022. Read More »
SERVICE ACTION - PROGRAM THE INSTRUMENT CLUSTER: The Condition Based Service (CBS) data concerning the due date for the brake fluid change may be displayed incorrectly. Software error in the Instrument Cluster (KOMBI). Read More »
NAVIGATION SYSTEM - REPORTING MISSING OR INCORRECT ROADMAP DATA: Do not replace parts and do not program the vehicle. Roads can change by up to 15% every year. Read More »
BMW CONNECTEDDRIVE APPS ARE NO LONGER AVAILABLE AFTER PROGRAMMING: After programming vehicle with "20-03" software, BMW ConnecedDrive apps are no longer available in the head unit. Software in the Head Unit High (HU-H3). Read More »
G12 LCI ACOUSTIC SIGNAL WHEN LOCKING AND UNLOCKING CANNOT BE ACTIVATED: The locking and unlocking acoustic signal function cannot be activated. The selection is present on the CID (central information display) but cannot be activated. Read More »
FAULT 930C1E IS FOUND IN THE ACSM: Vehicle comes into the workshop with the following illuminated: Check Engine Light DSC warning lamp Air bag warning lamps During diagnosis the following fault code is found stored in the ASCM (Advanced ... Read More »
REAR VIEW CAMERA FAILS TO DISPLAY IMAGE: This Service Information Bulletin (Revision 5) replaces SI B66 08 17 dated March 2018. Sporadically when the rear view camera is activated no image appears in the display. Read More »
HEAD UNIT NBT EVO (HU-H2) PROGRAMMING ABORT: The CID screen may light up blue. When this occurs A battery reset is not successful in restoring head unit operation Software error in the Bootloader file (BTLD) of the head unit. Read More »
ERRONEOUS FAULT 1F2505 IS STORED IN THE DME This Service Information bulletin replaces SI B12 30 18 dated November 2018. This fault does not cause any drivability complaints or engine warning lamps. Read More »
ERRONEOUS ELECTRIC FAN FUNCTION FAULT STORED IN THE DME. The following faults may be erroneously stored in the Digital Motor Electronics (DME): And: There is no customer-facing vehicle symptom(s) or related check control message displayed. Read More »
DELIVERY STOP: PROGRAM CONTROL UNITS (DME). A Delivery Stop has been issued (effective May 16 2019) on certain Model Year 2016-2020 BMW vehicles that have been produced between June 19 2015 and April 17 2019. Read More »
VARIOUS CHECK CONTROL MESSAGES FOR DRIVER ASSISTANCE SYSTEMS. The following messages are displayed in the Check Control (CC) display: Continued driving possible. Driving stabilization. Driving stabilization restricted driving stabilization. Read More »
TOUCH COMMAND DOES NOT AUTOMATICALLY RECONNECT AFTER VEHICLE SLEEP CYCLE. The Touch Command tablet (at the rear seat center console) does not automatically reconnect to the vehicle after a sleep cycle. Read More »
HEADS UP DISPLAY SPORADICALLY INOPERATIVE: Fault memory entry OB7F6E4 HUD: Fault in display backlighting Ois stored in the instrument cluster. Read More »
HEAD UNIT HIGH 2 RESET WHILE BLUETOOTH IS CONNECTED: The following event may cause an unexpected reset of the Head Unit High 2 (NBT EVO) when: Read More »
NBT-EVO Head Unit Cannot be Swapped between Vehicles for Testing: If either the NBT-EVO head unit or Body Domain Controller (BDC) are swapped into a different vehicle they will cause the head unit NBT-EVO to enter a locked mode once it ... Read More »
ROUGH RUNNING AND VARIOUS VANOS FAULTS STORED: The check engine light is illuminated and the vehicle may run rough at idle and while driving. Read More »
VEHICLE CHECK DISPLAYS DUE IN CBS DATA AFTER RESET FOR 2ND OIL SERVICE: After reset of service interval (e.g. oil change), the vehicle check is displayed as "Due" (yellow). Read More »
Issues with the various functions of the camera-based driver assistance systems (KAFAS system) can possibly lead to following customer complaints: KAFAS camera system deactivates itself, due to system restrictions that are not clear to ... Read More »
Issues with the various functions of the camera-based driver assistance systems (KAFAS system) can possibly lead to following customer complaints: KAFAS camera system deactivates itself, due to system restrictions that are not clear to ... Read More »
Headlight check control (CC) message 128 "High beam headlight failure" is displayed. The following fault codes are stored during a vehicle test: 80419A - Left high-beam headlight: Short circuit and/or 8041A5 - light outputs: Number of ... Read More »
?DAYTIME RUNNING LIGHT IS DIM OR DISCOLORED: One or more of the LED daytime running lights are dim or discolored. The connection between the LED module and light tube inside the headlight is damaged. Read More »
MIL MAY BE ILLUMINATED BY ERRONEOUS FAULT IN THE DME: The customer states that the malfunction indicator lamp (MIL) is illuminated. During diagnosis fault code 231507 "BDC RESET by watchdog" stored in the DME. Read More »
DAYTIME RUNNING LIGHT IS DIM OR DISCOLORED: This Service Information Bulletin (Revision 2) replaces SI B63 04 18 dated January 2019. One or more of the LED daytime running lights are dim or discolored. Read More »
DAYTIME RUNNING LIGHT IS DIM OR DISCOLORED. One or more of the LED daytime running lights are dim or discolored. The connection between the LED module and light tube inside the headlight is damaged. Read More »
FLICKERING LIGHTS- INTERIOR AND EXTERIOR: Intermittently the interior and/or exterior lights are flickering or flashing and there is no audio function. Read More »
DELIVERY STOP REWORK TAIL LIGHTS. The tail light mounting brackets may be cracked or broken. During assembly; oil may have contaminated the plastic housing of the rear tail lamps; causing damage to the mounting points of the tail light ... Read More »
LED LIGHT CARPET IS DIM OR DISTORTED. The light carpet may appear dim or distorted on one or both sides. See the photo below demonstrating the difference side to side. The light carpet LED lens may be blocked by debris. Read More »
HEADLIGHT ASSEMBLIES HAVE VISIBLE INTERNAL MOISTURE/CONDENSATION: Water on the inside (A) or misting (B) of both headlight lenses that is visible from outside. Read More »
HEADLIGHT ASSEMBLIES HAVE VISIBLE INTERNAL MOISTURE/CONDENSATION: Water on the inside (A) or misting (B) of both headlight lenses that is visible from outside. Read More »
?DAYTIME RUNNING LIGHT IS DIM OR DISCOLORED: One or more of the LED daytime running lights are dim or discolored. The connection between the LED module and light tube inside the headlight is damaged. Read More »
The tail light mounting brackets may be cracked or broken. During assembly oil may have contaminated the plastic housing of the rear tail lamps causing damage to the mounting points of the tail light assembly. Read More »
DELIVERY STOP: REWORK TAIL LIGHTS. The tail light mounting brackets may be cracked or broken. During assembly oil may have contaminated the plastic housing of the rear tail lamps causing damage to the mounting points of the tail light ... Read More »
DELIVERY STOP: REWORK TAIL LIGHTS. The tail light mounting brackets may be cracked or broken. During assembly oil may have contaminated the plastic housing of the rear tail lamps causing damage to the mounting points of the tail light ... Read More »
DELIVERY STOP: REWORK TAIL LIGHTS. The tail light mounting brackets may be cracked or broken. During assembly oil may have contaminated the plastic housing of the rear tail lamps causing damage to the mounting points of the tail light ... Read More »
BRAKE LIGHTS ACTIVATE WHEN USING COMFORT ACCESS. The brake lights activate by themselves for 8 seconds only after unsuccessfully unlocking the vehicle using Comfort Access. Read More »
BRAKE LIGHTS ACTIVATE WHEN USING COMFORT ACCESS. The brake lights activate by themselves for 8 seconds only after unsuccessfully unlocking the vehicle using Comfort Access. Read More »
CREAKING OR RATTLING NOISE FROM SUNROOF AREA: Creaking and/or rattling noise from the sunroof area especially when driving on uneven road surfaces. This can already take place as of low speeds. Read More »
WINDOWS WON'T OPERATE WITH DOORS OPEN, AND WHILE USING THE DIGITAL KEY/CARD. The customer complains that none of the windows will operate while any door is open. Read More »
The sunroof will not operate in either direction. There are NO faults stored related to the sunroof. If the vehicle has any faults stored related to the sunroof, this bulletin does not apply. Read More »
SUNROOF REVERSES WHEN CLOSING: After the vehicle is left in the hot sun and/or high temperatures with the sunroof in the vented position, the sunroof may reverse (anti-trap activates) when closing. Read More »
GROANING NOISE FROM SUNROOF . A groaning noise is present from the area between the front and rear sunroof glass panels only with the sunroof completely closed. Venting the front sunroof glass causes the noise to stop. Read More »
GROANING NOISE FROM SUNROOF . A groaning noise is present from the area between the front and rear sunroof glass panels only with the sunroof completely closed. Venting the front sunroof glass causes the noise to stop. Read More »
PANORAMIC SUNROOF DOES NOT OPEN OR CLOSE. The panoramic sunroof will not open or close. The sunroof may only tilt with no other functions available. There are no faults stored for the panoramic sunroof. Read More »
PANORAMIC SUNROOF DOES NOT OPEN OR CLOSE. The panoramic sunroof will not open or close. The sunroof may only tilt with no other functions available. There are no faults stored for the panoramic sunroof. Read More »
CREAKING OR RATTLING NOISE FROM SUNROOF AREA: Creaking and/or rattling noise from the vicinity of the sunroof, especially when driving on uneven road surface. Read More »
REAR VIEW CAMERA FAILS TO DISPLAY IMAGE. Sporadically, when the rear view camera is activated, either via selecting reverse with the shift selector or by direct camera selection, no image appears in the display. Read More »
Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full: Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full.There are no faults stored in the system for the washer fluid level switch. Read More »
Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full : The low washer fluid warning is illuminated even though the washer fluid reservoir is full. Read More »
The Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full This Service Information bulletin supersedes SI B61 23 15 dated April 2016. Read More »
The Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full This Service Information bulletin supersedes SI B61 23 15 dated April 2016. Read More »
The air conditioning cycles from cold to warm air while driving or while at a stand still. The vent outlet temperatures vary by 25 degrees Fahrenheit or more (38 F to 60 F +) without changing any climate control settings. Read More »
According to the customer, the airbag warning light was on, but it may not be illuminated when the vehicle arrives in the workshop. 1. ACSM fault code "930A60 - Seat occupancy detection, front passenger; malfunction" is stored. Read More »
DAYTIME RUNNING LIGHT IS DIM OR DISCOLORED: This Service Information Bulletin (Revision 2) replaces SI B63 04 18 dated January 2019. One or more of the LED daytime running lights are dim or discolored. Read More »
FAULT 930C1E IS FOUND IN THE ACSM: Vehicle comes into the workshop with the following illuminated: Check Engine Light DSC warning lamp Air bag warning lamps During diagnosis the following fault code is found stored in the ASCM (Advanced ... Read More »
SIDE PANEL REAR LIGHT HOUSINGS: LTD WTY EXT TO 10 YEARS WITHOUT MILEAGE LIMIT: The rear light housing(s) can loosen/detach at the mounting tabs this can cause a clacking sound in the rear of the vehicle while driving. Read More »
FAULT 930C1E IS FOUND IN THE ACSM: Vehicle comes into the workshop with the following illuminated: Check Engine Light DSC warning lamp Air bag warning lamps During diagnosis the following fault code is found stored in the ASCM (Advanced ... Read More »
FALSE WARNINGS THAT THE FRONT PASSENGER SEAT IS OCCUPIED WITHOUT THE SEAT BELT BUCKLED. Acoustic and visual warnings indicate that the front passenger seat is occupied and the seat belt is not fastened, when the seat is actually unoccupied. Read More »
FALSE WARNINGS THAT THE FRONT PASSENGER SEAT IS OCCUPIED WITHOUT THE SEAT BELT BUCKLED. Acoustic and visual warnings indicate that the front passenger seat is occupied and the seat belt is not fastened, when the seat is actually unoccupied. Read More »
FALSE WARNINGS THAT THE FRONT PASSENGER SEAT IS OCCUPIED WITHOUT THE SEAT BELT BUCKLED: This Service Information Bulletin (Revision 10) replaces SI B72 04 17 dated September 2019. Read More »
FALSE WARNINGS THAT THE FRONT PASSENGER SEAT IS OCCUPIED WITHOUT THE SEAT BELT BUCKLED: Acoustic and visual warnings indicate that the front passenger seat is occupied and the safety belt is not fastened when the seat is actually ... Read More »
FALSE WARNINGS THAT THE FRONT PASSENGER SEAT IS OCCUPIED WITHOUT THE SEAT BELT BUCKLED. Acoustic and visual warnings indicate that the front passenger seat is occupied and the seat belt is not fastened. Read More »
FALSE WARNINGS THAT THE FRONT PASSENGER SEAT IS OCCUPIED WITHOUT THE SEAT BELT BUCKLED: Acoustic and visual warnings indicate that the front passenger seat is occupied and the seat belt is not fastened, when the seat is actually unoccupied. Read More »
MIL MAY BE ILLUMINATED BY ERRONEOUS FAULT IN THE DME: The customer states that the malfunction indicator lamp (MIL) is illuminated. During diagnosis fault code 231507 "BDC RESET by watchdog" stored in the DME. Read More »
CREAKING OR RATTLING NOISE FROM SUNROOF AREA: Creaking and/or rattling noise from the sunroof area especially when driving on uneven road surfaces. This can already take place as of low speeds. Read More »
CLICK CLACK NOISES IN BACKREST AREA OF FRONT SEAT: An alternating "click-clack" noise is heard from the backrest area of the front seat when an occupant sits in the seat or when the vehicle is cornering. Read More »
i>?FUEL FILLER DOOR WILL NOT OPEN: The fuel filler door (aka flap) will not open. In rare cases, if the vehicle is locked using the remote control key and the fuel filler door is pushed closed simultaneously, the fuel door can enter a ... Read More »
The customer states that the vehicle locks itself when the last door was closed, even though the remote control/display key was inside the vehicle. Read More »
DOORS LOCKED WITH REMOTE CONTROL INSIDE THE VEHICLE. The customer states that the vehicle locks itself when the last door was closed even though the remote control/display key was inside the vehicle. Read More »
DOOR LATCHING COMPLAINTS IN COLD WEATHER. Below freezing temperatures: One or more doors (front or rear) may not open or After opening they may not correctly latch. Read More »
DOOR LATCHING COMPLAINTS IN COLD WEATHER. Below freezing temperatures: One or more doors (front or rear) may not open or After opening they may not correctly latch. Read More »
WATER LEAK IN LUGGAGE COMPARTMENT CAUSES AUTOMATIC TAILGATE TO FAIL: The automatic tailgate may not function intermittently or permanently. Read More »
COMFORT ACCESS AND COMFORT GO NOT POSSIBLE: This Service Information Bulletin (Revision 1) replaces SI B66 19 19 dated May 2019. Vehicle cannot be unlocked/locked or started via Comfort Access. Read More »
DOOR LATCHING COMPLAINTS IN COLD WEATHER: Below freezing ambient temperatures: One or more doors (front or rear) may not open when attempting to enter or After opening they may not correctly latch A leaking seal on the outer Bowden ... Read More »
DOORS LOCKED WITH REMOTE CONTROL INSIDE THE VEHICLE. The customer states that the vehicle locks itself when the last door was closed even though the remote control/display key was inside the vehicle. Read More »
DOOR LATCHING COMPLAINTS IN COLD WEATHER. Below freezing temperatures: One or more doors (front or rear) may not open or After opening they may not correctly latch. Read More »
DOOR LATCHING COMPLAINTS IN COLD WEATHER. Below freezing temperatures: One or more doors (front or rear) may not open or After opening they may not correctly latch. Read More »
ACTIVE CRUISE CONTROL - UNEXPECTED DECELERATION: Vehicle slows down (decelerates) unexpectedly while Active Cruise Control with Stop & Go (ACC) function is activated. Read More »
TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: Ticking noise coming from front wheel while cornering without brakes applied, noticeable at low speeds. The vehicle must be moving. Read More »
JERKING OR SHUDDERING FROM THE DRIVELINE (XDRIVE TRANSFER CASE ATX13-X): There is a jerking or shuddering during either or both of the following: Cornering or accelerating from low speeds Driving with low to medium loads There are no ... Read More »
TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: This Service Information Bulletin (Revision 3) replaces SI B34 05 17 dated September 2017. Read More »
FRONT WHEEL AIR DUCT LOOSE. The front wheel air duct may be loose or protruding into the wheel-well as seen below. The outer section of the air duct has separated from the inner. Read More »
The driver's seat and/or passenger seat rattles ("cracking" noise) during load reversal. There is a slight movement in the seat that is most noticeable when moving forwards and backwards. Read More »
B58 ENGINE: ENGINE OIL FILTER REMOVAL PROCEDURE AND TOOLS . A. For the B58 engines, a BMW Oil Catch special tool for use in conjunction with removing the engine oilfilter insert is now available. Read More »
?NO PREVIEW IMAGES DISPLAYED IN THE REAR SEAT ENTERTAINMENT: The rear seat entertainment screens do not display any preview images at times. Read More »
RATTLING NOISE FROM THE FRONT HEADREST: A rattling noise can be heard coming from the front seat headrest. This noise is only heard from headrests on vehicles equipped with the optional Executive Lounge Seating SA (Option Code) 04F4. Read More »
CLICK CLACK NOISES IN BACKREST AREA OF FRONT SEAT: An alternating "click-clack" noise is heard from the backrest area of the front seat when an occupant sits in the seat or when the vehicle is cornering. Read More »
SEAT MEMORY SWITCH SPORADICALLY NOT FUNCTIONING: Selecting one of the saved seat positions (via the memory seat position switch on the door panel), fails to work. Read More »
FALSE WARNINGS THAT THE FRONT PASSENGER SEAT IS OCCUPIED WITHOUT THE SEAT BELT BUCKLED: Acoustic and visual warnings indicate that the front passenger seat is occupied and the seat belt is not fastened, when the seat is actually unoccupied. Read More »
TOUCH COMMAND: SEAT CONTROL FUNCTION MISSING AFTER PROGRAMMING: The seat adjustment function for front passenger and rear seats is missing from the BMW Touch Command. Read More »
According to the customer, the airbag warning light was on, but it may not be illuminated when the vehicle arrives in the workshop. 1. ACSM fault code "930A60 - Seat occupancy detection, front passenger; malfunction" is stored. Read More »
CLICK CLACK NOISES IN BACKREST AREA OF FRONT SEAT: An alternating "click-clack" noise is heard from the backrest area of the front seat when an occupant sits in the seat or when the vehicle is cornering. Read More »
RATTLING NOISE FROM THE FRONT HEADREST: A rattling noise can be heard coming from the front seat headrest. This noise is only heard from headrests on vehicles equipped with the optional Executive Lounge Seating SA (Option Code) 04F4. Read More »
Component-Specific Limited Warranty Extension For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle's front and rear air suspension strut assemblies (item # 1 Front and # 2 Rear, ... Read More »
FAULT 930C1E IS FOUND IN THE ACSM: Vehicle comes into the workshop with the following illuminated: Check Engine Light DSC warning lamp Air bag warning lamps During diagnosis the following fault code is found stored in the ASCM (Advanced ... Read More »
VARIOUS CHECK CONTROL MESSAGES FOR DRIVER ASSISTANCE SYSTEMS. The following messages are displayed in the Check Control (CC) display: Continued driving possible. Driving stabilization. Driving stabilization restricted driving stabilization. Read More »
FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA
KAFAS04 (CAMERA-BASED DRIVER ASSISTANCE SYSTEMS) LIMITATIONS: Various functions of the KAFAS (without radar installed) are not operating up to customer expectations. Read More »
According to the customer, the airbag warning light was on, but it may not be illuminated when the vehicle arrives in the workshop. 1. ACSM fault code "930A60 - Seat occupancy detection, front passenger; malfunction" is stored. Read More »
The steering intervention for Lane Departure Warning (LDW) is too strong (severe), which can create an uncomfortable feeling for the driver. Read More »
LANE DEPARTURE WARNING - STEERING INTERVENTION TOO STRONG: The steering intervention for Lane Departure Warning (LDW) is too strong (severe), which can create an uncomfortable feeling for the driver. Read More »
JERKING OR SHUDDERING FROM THE DRIVELINE (XDRIVE TRANSFER CASE ATX13-X): There is a jerking or shuddering during either or both of the following: Cornering or accelerating from low speeds Driving with low to medium loads There are no ... Read More »
FAULT 930C1E IS FOUND IN THE ACSM: Vehicle comes into the workshop with the following illuminated: Check Engine Light DSC warning lamp Air bag warning lamps During diagnosis the following fault code is found stored in the ASCM (Advanced ... Read More »
LANE DEPARTURE WARNING: STEERING WHEEL VIBRATION INSUFFICIENT. Lane Departure Warning (LDW) vibration of the steering wheel is not sufficient (too weak). Vibration actuator software. Read More »
LANE DEPARTURE WARNING: STEERING INTERVENTION TOO STRONG. The steering intervention for Lane Departure Warning (LDW) is too strong (severe) which can create an uncomfortable feeling for the driver. Read More »
LANE DEPARTURE WARNING: STEERING WHEEL VIBRATION INSUFFICIENT. Lane Departure Warning (LDW) vibration of the steering wheel is not sufficient (too weak). Vibration actuator software. Read More »
LANE DEPARTURE:LANE KEEP:NAVIGATION SYSTEM/SOFTWARE
KAFAS04 (CAMERA-BASED DRIVER ASSISTANCE SYSTEMS) LIMITATIONS: Various functions of the KAFAS (without radar installed) are not operating up to customer expectations. Read More »
According to the customer, the airbag warning light was on, but it may not be illuminated when the vehicle arrives in the workshop. 1. ACSM fault code "930A60 - Seat occupancy detection, front passenger; malfunction" is stored. Read More »
TOP VIEW CAMERA IMAGE IS MISALIGNED: The top view image of the vehicle is misaligned when observed in the Control Information Display (CID). Read More »
SURROUND VIEW - PARKING VIEW IMAGES DISPLAYED INCORRECTLY: After programming and shifting into reverse, there may be various sporadic concerns regarding the rearview camera and the surround view (top view) camera images in the CID ... Read More »
TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: This Service Information Bulletin (Revision 3) replaces SI B34 05 17 dated September 2017. Read More »
REAR VIEW CAMERA FAILS TO DISPLAY IMAGE: This Service Information Bulletin (Revision 6) replaces SI B66 08 17 dated January 2020. Sporadically when the rear view camera is activated no image appears in the display. Read More »
REARVIEW CAMERA. SPORADICALLY NO IMAGE IS DISPLAYED: This Service Information Bulletin (Revision 1) replaces SI B66 31 19 dated October 2019. Read More »
REAR VIEW CAMERA FAILS TO DISPLAY IMAGE: This Service Information Bulletin (Revision 5) replaces SI B66 08 17 dated March 2018. Sporadically when the rear view camera is activated no image appears in the display. Read More »
REAR VIEW CAMERA FAILS TO DISPLAY IMAGE. Sporadically, when the rear view camera is activated, either via selecting reverse with the shift selector or by direct camera selection, no image appears in the display. Read More »
SURROUND VIEW CAMERA DISPLAYS INCORRECT VEHICLE MODEL: After programming the vehicle, the incorrect vehicle model is displayed in the CID (Central Information Display) when surround view camera function is active. Read More »
REAR VIEW CAMERA FAILS TO DISPLAY IMAGE: Sporadically, when the rear view camera is activated, either via selecting reverse with the shift selector or by direct camera selection, no image appears in the display. Read More »
In some rare cases a customer vehicle might be excluded from one or more Remote Software Upgrade(RSU) campaigns. This SIB gives an overview how to identify these vehicles and how to proceed in case of a customer complaint. Read More »
BMW REMOTE SOFTWARE UPGRADE IS NOT OFFERED FOR INSTALLATION: The customer complains that the BMW Remote Software Upgrade (RSU) is not possible in his/her vehicle, though the Remote Software Upgrade menu is available in the vehicle and a ... Read More »
SERVICE ACTION - REPLACE RIGHT REAR SHORT RANGE RADAR SENSOR (SRR): The functionality of the right rear SRR sensor could be reduced which would display the Driving Assistance Check Control Message. Read More »
KAFAS04 (CAMERA-BASED DRIVER ASSISTANCE SYSTEMS) LIMITATIONS: Various functions of the KAFAS (without radar installed) are not operating up to customer expectations. Read More »
REARVIEW CAMERA: SPORADICALLY NO IMAGE IS DISPLAYED. When reverse gear is selected or the rear view camera is activated, sporadically no image is displayed on the Central Information Display (CID). Read More »
REAR VIEW CAMERA FAILS TO DISPLAY IMAGE: Sporadically, when the rear view camera is activated, either via selecting reverse with the shift selector or by direct camera selection, no image appears in the display. Read More »
FLICKERING LIGHTS- INTERIOR AND EXTERIOR: Intermittently the interior and/or exterior lights are flickering or flashing and there is no audio function. Read More »
LED LIGHT CARPET IS DIM OR DISTORTED. The light carpet may appear dim or distorted on one or both sides. See the photo below demonstrating the difference side to side. The light carpet LED lens may be blocked by debris. Read More »
The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022. Read More »
The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function. Read More »
Component specific limited warranty extension. This component-specific limited warranty extension applies to defects in materials or workmanship. Read More »
Information updated about engine oil filter cap drain plug. When performing an engine oil service on vehicles equipped with a N63M, N63B or S63M engines; the ETK states to use "Set oil filter element" P/N 11 42 5 A33 C42 or P/N 11 42 5 ... Read More »
The steering intervention for Lane Departure Warning (LDW) is too strong (severe), which can create an uncomfortable feeling for the driver. Read More »
While using the wireless charger, one or both of the following may occur: 1) The BMW display key or mobile phone becomes hot to the touch. 2) The device switches off due to over temperature (built-in device protection). Read More »
On rare occasions during an engine oil service, the BMW Original (Genuine) engine oil filter insert is either difficult to remove or breaks apart in the oil filter housing. Read More »
The driver's seat and/or passenger seat rattles ("cracking" noise) during load reversal. There is a slight movement in the seat that is most noticeable when moving forwards and backwards. Read More »
Some of the vehicles listed above which were initially identified as requiring Recall Campaign 20V-601 - HIGH VOLTAGE BATTERY to be performed and completed are now no longer included in this Recall. Read More »
The total electrically driven miles are lost/reset after the vehicle is programmed. This does not affect the total vehicle odometer reading. Read More »
The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022. Read More »
B58 ENGINE: ENGINE OIL FILTER REMOVAL PROCEDURE AND TOOLS . A. For the B58 engines, a BMW Oil Catch special tool for use in conjunction with removing the engine oilfilter insert is now available. Read More »
Diagnosis of Compound Brake System Complaints in M Vehicles: 1. Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Read More »
SUNROOF REVERSES WHEN CLOSING: After the vehicle is left in the hot sun and/or high temperatures with the sunroof in the vented position, the sunroof may reverse (anti-trap activates) when closing. Read More »
PROGRAMING THE DUAL STORAGE SYSTEM AND REPLACE IT IF NECESSARY: The 12 V battery's dual storage system (DSS) may contain a software error which intermittently causes a continuous resetting of the microcontroller and communication failure. Read More »
CHECKING THE DUAL STORAGE SYSTEM AND REPLACE IF NECESSARY: In the event of an accident, the two-battery Dual Storage System (DSS) is disconnected from the electrical system via an internal relay. Read More »
BMW REMOTE SOFTWARE UPGRADE IS NOT OFFERED FOR INSTALLATION: The customer complaints that the BMW Remote Software Upgrade (RSU) is not possible in their vehicle, though the Remote Software Upgrade menu is available in the vehicle and a ... Read More »
REPLACE ALL THE IGNITION COILS: The ignition coils may not have been produced to specifications which could lead to irregular running of the engine. A manufacturing defect affecting the ignition coil insulation. Read More »
REMOTE CONTROL KEY OR BMW DISPLAY KEY BUTTONS NOT WORKING: The buttons on the remote-control key or BMW display key are not working, not allowing to unlock the vehicle and the tailgate or trunk compartment. Read More »
MALFUNCTION INDICATOR LAMP (MIL) IS ILLUMINATED WITH FAULT MEMORY CDC152: The malfunction indicator lamp (MIL) is illuminated in the instrument cluster. The vehicles has no operating failures; only the MIL is illuminated. Read More »
?INSTRUMENT CLUSTER DISPLAY SHAKES-SHIFTS TO THE LEFT: The Instrument cluster intermittently flickers, shakes and has shifted to the left. The fault is resolved once the vehicle goes into sleep mode. The fault can reoccur at any point. Read More »
REMOTE CONTROL IS NOT DETECTED: Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. Read More »
?NO PREVIEW IMAGES DISPLAYED IN THE REAR SEAT ENTERTAINMENT: The rear seat entertainment screens do not display any preview images at times. Read More »
CHECKING THE DUAL STORAGE SYSTEM AND REPLACE IF NECESSARY: In the event of an accident, the two-battery Dual Storage System (DSS) is disconnected from the electrical system via an internal relay. Read More »
Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full: Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full.There are no faults stored in the system for the washer fluid level switch. Read More »
HIGH-VOLTAGE BATTERY CONDITION VERIFICATION (20V-601): After additional in-depth research and analysis of the corresponding data for these vehicles, we can safely conclude that the issue identified in Recall Campaign 20V-601 has been ... Read More »
HEAD UNIT RESETS WITH FAULT CODE B7F8F9 RESET WATCHDOG: Customer states the following about their vehicle: Active radio or music source is interrupted. The navigation is no longer available. A black screen is shown in the Control Display. Read More »
SERVICE ACTION - REPLACE RIGHT REAR SHORT RANGE RADAR SENSOR (SRR): The functionality of the right rear SRR sensor could be reduced which would display the Driving Assistance Check Control Message. Read More »
SERVICE ACTION: REPLACING THE RADIO/IHKA CONTROL PANEL: A CD cannot be inserted. Due to a logistics error in production, an radio air conditioning control panel without a CD slot was installed. Read More »
PASSENGER SIDE UPPER ACTIVE AIR FLAP STUCK OPEN/CLOSED: Upon visual inspection the passenger side upper active air flaps are either stuck open or closed and they will not move. There are no faults stored for the active air flaps. Read More »
SERVICE ACTION - REPLACING THE RADIO/IHKA CONTROL PANEL: A CD cannot be inserted. Due to a logistics error in production an radio air conditioning control panel without a CD slot was installed. Read More »
DISPLAYS SPORADICALLY REACT VERY SLOWLY WHEN SCROLLING IN THE AUDIO MENU: Sporadically the reaction time of the display in the instrument cluster the head-up display or in the CID (Central Information Display) is very long. Read More »
REAR VIEW CAMERA FAILS TO DISPLAY IMAGE: This Service Information Bulletin (Revision 6) replaces SI B66 08 17 dated January 2020. Sporadically when the rear view camera is activated no image appears in the display. Read More »
SERVICE ACTION - REPLACING THE RADIO/IHKA CONTROL PANEL: A CD cannot be inserted. Due to a logistics error in production an radio air conditioning control panel without a CD slot was installed. Read More »
SERVICE ACTION - CHECKING THE DUAL STORAGE SYSTEM AND REPLACE IF NECESSARY: In the event of an accident the two-battery Dual Storage System (DSS) is disconnected from the electrical system via an internal relay. Read More »
DISPLAY KEY IS NON-FUNCTIONAL: This Service Information Bulletin (Revision 3) replaces SI B66 20 17 dated October 2019. The display key is non-functional. Display Key cannot be charged or switched on. Read More »
DOORS LOCKED WITH REMOTE CONTROL INSIDE THE VEHICLE. The customer states that the vehicle locks itself when the last door was closed even though the remote control/display key was inside the vehicle. Read More »
Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full : The low washer fluid warning is illuminated even though the washer fluid reservoir is full. Read More »
INSTRUMENT CLUSTER AND ONBOARD COMPUTER INTERMITTENTLY INOPERATIVE: Instrument Cluster (KOMBSP18) functions are intermittently inoperative including: On-board Computer (BC) button on turn signal stalk (BC button shown at left) Radio ... Read More »
ENGINE SPEED DEPENDENT NOISE DURING AUDIO PLAYBACK: Integration level updated. There is an engine speed-dependent noise heard through the speakers during audio playback. Software error in the Receiver Audio Module (RAM) control unit. Read More »
NO AUDIO IS AVAILABLE FOR APPROXIMATELY 30 SECONDS AFTER HEAD UNIT START UP: After programming vehicle no audio is available for approximately 30 seconds after head unit start-up. Read More »
DISPLAY KEY IS NON-FUNCTIONAL. This Service Information Bulletin (Revision 2) replaces SI B66 20 17 dated September 2018. What's New: The display key is non-functional. Display Key cannot be charged or switched on. Read More »
ACTIVE AIR FLAP FAULT DIAGNOSIS AND REPAIR: This correction is to be used for all situations where the following fault codes are stored: 138402 279B00 138220 13820D 13820E. Read More »
SERVICE ACTION: CHECKING THE DUAL STORAGE SYSTEM AND REPLACE IF NECESSARY: In the event of an accident the two-battery Dual Storage System (DSS) is disconnected from the electrical system via an internal relay. Read More »
SECURITY IMPROVEMENTS FOR CONNECTEDDRIVE. Security patches for non-safety critical vulnerabilities in BMW head units Entry Nav Entry Media NBT and NBT EVO. Read More »
TOUCHLESS VEHICLE UNLOCKING AND LOCKING CAN'T BE SWITCHED ON. Touchless vehicle unlocking and locking cannot be switched on from the iDrive; or this feature is not present in the CID. Read More »
PASSENGER SIDE UPPER ACTIVE AIR FLAP STUCK OPEN/CLOSED. Upon visual inspection the passenger side upper active air flaps are either stuck open or closed and they will not move. There are no faults stored for the active air flaps. Read More »
HIGH VOLTAGE DIAGNOSTIC SPECIALIST TRAINING AND EQUIPMENT STRATEGY. INFORMATION The ST1821 High Voltage Diagnostic Specialist Certification (HVS) is the next step in the E-mobility service strategy for BMW technicians. Read More »
GROANING NOISE FROM SUNROOF . A groaning noise is present from the area between the front and rear sunroof glass panels only with the sunroof completely closed. Venting the front sunroof glass causes the noise to stop. Read More »
The Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full This Service Information bulletin supersedes SI B61 23 15 dated April 2016. Read More »
HEADS UP DISPLAY SPORADICALLY INOPERATIVE. Fault memory entry "B7F6E4 HUD: Fault in display backlighting "is stored in the instrument cluster. Intermittently the Head-Up Display (HUD) may deactivate. Read More »
B58 ENGINE: OIL LEAK FROM TURBOCHARGER. Engine oil (1) can be seen leaking from the bottom of the turbocharger near the band clamp (2). The turbocharger band clamp is loose. Read More »
AUDIO SYSTEM AMPLIFIER(S) INOPERATIVE. The Audio Amplifier (AMP) and/or the Active Sound Design amplifier (ASD) may not function intermittently or permanently. CAUSE The foam seals of the trunk water channel clips may be missing or damaged. Read More »
COMFORT ACCESS AND PASSIVE GO DO NOT WORK AFTER REPLACING A REMOTE KEY. Note: This situation only affects the listed vehicles with a factory I-level lower than 18-03-XXX. Read More »
INDIRECT VENTILATION FEATURE IS MISSING IN IDRIVE: The customer cannot find the "indirect ventilation" function in the IDrive, as described in the integrated operating instructions or in the enclosed Owner's Handbook. Read More »
COMPONENT PROTECTION ACTIVE. HEAD UNITS CANNOT BE SWAPPED BETWEEN VEHICLES FOR TESTING.: If either the head unit (NBT-EVO or ENTRY-NAV-EVO) or the Body Domain Controller (BDC) are swapped into a different vehicle they will cause the head ... Read More »
NBT-EVO Head Unit Cannot be Swapped between Vehicles for Testing: If either the NBT-EVO head unit or Body Domain Controller (BDC) are swapped into a different vehicle they will cause the head unit NBT-EVO to enter a locked mode once it ... Read More »
IPHONE: CALL LIST MISSING AFTER RESTART: The call list from iPhone 8 or iPhone X, that is displayed, is missing after cycling the ignition. Read More »
NBT-EVO Head Unit Cannot be Swapped between Vehicles for Testing. 'Component Protection Active': If either the NBT-EVO head unit or Body Domain Controller (BDC) are swapped into a different vehicle they will cause the head unit NBT-EVO to ... Read More »
DELIVERY STOP REWORK TAIL LIGHTS. The tail light mounting brackets may be cracked or broken. During assembly; oil may have contaminated the plastic housing of the rear tail lamps; causing damage to the mounting points of the tail light ... Read More »
Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. Read More »
Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. Read More »
The customer states that the vehicle locks itself when the last door was closed, even though the remote control/display key was inside the vehicle. Read More »
With the introduction of BMW Remote Software Upgrade, all Service Pack 18 vehicles and partial Service Pack 15 vehicles may receive new functionalities or modifications in their features with a new Software Update. Read More »
In some rare cases a customer vehicle might be excluded from one or more Remote Software Upgrade (RSU) campaigns. This SIB gives an overview how to identify these vehicles and how to proceed in case of a customer complaint. Read More »
Check control message (CCM-ID 49) "You can continue driving. Drivetrain". In addition, the following information is shown on the Central Information Display (CID): "You can continue to drive. No roadside assistance necessary. Read More »
DELIVERY STOP: RADIO REMOTE CONTROL M SPORT: Vehicles were delivered with the wrong radioremote control (without motion sensor) whichdecreases the theft-proofing against rangeextenders. Read More »
REMOTE CONTROL IS NOT DETECTED: Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle maynot start when placing the key against the steering column. Read More »
TELEMATICS UNIT RETROFIT TO 4G CELLULAR TECHNOLOGY: The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February ... Read More »
INSTRUMENT CLUSTER AND ONBOARD COMPUTER INTERMITTENTLY INOPERATIVE: The audio source, radio station, or music track cannot be changed using the MFL. Normal functionality may possibly return after a sleep cycle or a battery reset. Read More »
COMFORT ACCESS AND COMFORT GO NOT POSSIBLE: This Service Information Bulletin (Revision 1) replaces SI B66 19 19 dated May 2019. Vehicle cannot be unlocked/locked or started via Comfort Access. Read More »
NO AUDIO IS AVAILABLE FOR APPROXIMATELY 30 SECONDS AFTER HEAD UNIT START UP: After programming vehicle no audio is available for approximately 30 seconds after head unit start-up. Read More »
CONNECTEDDRIVE: BMW APPS AND SERVICES NOT AVAILABLE. The BMW ConnectedDrive Services are no longer available in the vehicle nor are the BMW Apps displayed in the vehicle. Read More »
APPLE CARPLAY: WI-FI DISCONNECTS AND DOES NOT RECONNECT This Service Information bulletin replaces SI B84 08 19 dated July 2019. The Wi-Fi connection is interrupted (disconnects) and does not reconnect by itself. Read More »
IPHONE: CALL LIST MISSING AFTER RESTART: The call list from iPhone 8 or iPhone X, that is displayed, is missing after cycling the ignition. Read More »
NO AUDIO PLAYBACK AFTER REPLACING THE HEAD UNIT HIGH 2 (HU-H2): After replacing the Head Unit High (HU-H2) and performing ISTA4 programming, there is no audio playback. Read More »
REMOTE CONTROL PARKING SPORADICALLY DEACTIVATES: During operation of (when using) the Remote Control Parking (RCP) function, it can sporadically, autonomously shut down. Read More »
Bluetooth Connection Failures: There are various connectivity failures with the following devices: Apple iPhones: Samsung S6 and the S6 Edge. Read More »
GARAGE DOOR OPENER CANNOT BE PROGRAMMED: The vehicle's rear view mirror integrated universal remote control is incompatible with some garage door (or fence) opener devices installed at the driver's residence and/or business. Read More »
CONNECTEDDRIVE-REMOTE SERVICES DO NOT FUNCTION: Remote Services (such as locking and unlocking the car, vehicle location by honking the horn, flashing the lights or on the map in the BMW Connected App) do not function after vehicle has ... Read More »
DISPLAY KEY NOT DETECTED IN VEHICLE: After display key remains motionless in the vehicle (or in the trunk) for more than two minutes, it is no longer detected. Read More »
Customer states there is no audio playback (telephony, navigation, radio) and system sounds (PDC, turn indicators, acoustic signals) may also have failed. Read More »
HEAD UNIT RESETS WITH FAULT CODE B7F8F9 RESET WATCHDOG: Customer states the following about their vehicle: Active radio or music source is interrupted. The navigation is no longer available. A black screen is shown in the Control Display. Read More »
SERVICE ACTION - REPLACING THE RADIO/IHKA CONTROL PANEL: A CD cannot be inserted. Due to a logistics error in production an radio air conditioning control panel without a CD slot was installed. Read More »
BMW APPS RANDOMLY STARTS PLAYING ON ITS OWN: While listening to FM, or AM, or Satellite Radio (SDARs), the audio source randomly switches to BMW Apps (Pandora, Spotify, Audible etc.) with no input from driver or passenger. Read More »
NO AUDIO PLAYBACK AFTER REPLACING THE HEAD UNIT HIGH 2 (HU-H2): After replacing the Head Unit High (HU-H2) and performing ISTA4 programming, there is no audio playback. Read More »
HEAD UNIT RESETS WITH FAULT CODE B7F8F9 RESET WATCHDOG: Customer states the following about their vehicle: Active radio or music source is interrupted. The navigation is no longer available. A black screen is shown in the Control Display. Read More »
AUTOMATED ACTIVATION OF NAVIGATION SYSTEM DURING PDI/QC1: This Service Information Bulletin (Revision 2) replaces SI B65 22 14 dated October 2015. Read More »
NAVIGATION SYSTEM: REPORTING MISSING OR INCORRECT ROAD MAP DATA: The route guidance is inaccurate and therefore irritating to the customer; or it is not possible to locate certain addresses, for ... Read More »
NAVIGATION SYSTEM: REPORTING MISSING OR INCORRECT ROAD MAP DATA: The route guidance is inaccurate and therefore irritating to the customer; or it is not possible to locate certain addresses, for ... Read More »
NAVIGATION PRO (NBT EVO) MAP UPDATE NOT POSSIBLE, NAVIGATION DOES NOT START: Navigation system will not start at all or the: ONavigation system startsO message is permanently displayed; or Read More »
NBT-EVO Head Unit Cannot be Swapped between Vehicles for Testing: If either the NBT-EVO head unit or Body Domain Controller (BDC) are swapped into a different vehicle they will cause the head unit NBT-EVO to enter a locked mode once it ... Read More »
HEADUNIT NAVIGATION MAPS (HU-H HU-H2 HU-B): The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (7/2012+). Read More »
The Central Information Display goes black intermittently due to resets of the Head Unit (HU-H3). FaultB7F8F9 ??A???A???A???A???A???A? ??A???A???A???A???A???A?HU-H: Reset??A???A???A???A???A???A? will be stored in the HU-H3. Read More »
The Central Information Display goes black intermittently due to resets of the Head Unit (HU-H3). FaultB7F8F9 ??A???A???A???A???A???A? ??A???A???A???A???A???A?HU-H: Reset??A???A???A???A???A???A? will be stored in the HU-H3. Read More »
The Central Information Display goes black intermittently due to resets of the Head Unit (HU-H3). FaultB7F8F9 ??A???A???A???A???A???A? ??A???A???A???A???A???A?HU-H: Reset??A???A???A???A???A???A? will be stored in the HU-H3. Read More »
?NO PREVIEW IMAGES DISPLAYED IN THE REAR SEAT ENTERTAINMENT: The rear seat entertainment screens do not display any preview images at times. Read More »
HU-H3 MGU RESETS DUE TO BLUETOOTH CONNECTION WITH SAMSUNG ANDROID 11 : The head unit resets when using various apps (e.g., YouTube, Spotify, etc) on the connected mobile phone. This affects Samsung mobile phones (e.g. Read More »
DURING PARKING MANEUVERING ASSISTANT OPERATION, DRIVER GEAR INPUT IS IGNORED: Sporadically, during a Parking Maneuvering Assistant or Parking Assistant operation the gear change requested (R to D or D to R) by the driver is ignored. Read More »
Due to a software error, Remote Software Upgrade (RSU) and Remote Support are currently not possible. Additionally, the Integrated Owner's Handbook cannot be displayed. Read More »
Note: Before performing a repair and submitting a claim, first confirm that the vehicle has the above Notice of Limited Warranty Extension in the DCSnet Warranty Inquiry Vehicle Comments section. Read More »
BMW AG is conducting a Voluntary Service Action on certain Model Year 2019-2020 BMW Plug-In Hybrid-Electric (PHEV) vehicles that were produced between March 25, 2019, and October 17, 2020. Read More »
NEW ECU VALIDATION NEEDED AFTER REPLACING CERTAIN CONTROL MODULES: With introduction of the new Headunit HU-H3 (MGU Media Graphics Unit), there is a new protection mechanism against tampering. Read More »
INFORMATION New information provided by this revision is preceded by this symbol. This Service Information bulletin replaces SI B84 02 14 dated September 2018. Read More »
TEMPERATURE REGULATION OF AUTOMATIC CLIMATE CONTROL SYSTEM IS NOT ACCEPTABLE: Air distribution and/or temperature regulation variation exceeds design parameters. Read More »
The driver's seat and/or passenger seat rattles ("cracking" noise) during load reversal. There is a slight movement in the seat that is most noticeable when moving forwards and backwards. Read More »
Some of the vehicles listed above which were initially identified as requiring Recall Campaign 20V-601 - HIGH VOLTAGE BATTERY to be performed and completed are now no longer included in this Recall. Read More »
The total electrically driven miles are lost/reset after the vehicle is programmed. This does not affect the total vehicle odometer reading. Read More »
The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022. Read More »
B58 ENGINE: ENGINE OIL FILTER REMOVAL PROCEDURE AND TOOLS . A. For the B58 engines, a BMW Oil Catch special tool for use in conjunction with removing the engine oilfilter insert is now available. Read More »
Diagnosis of Compound Brake System Complaints in M Vehicles: 1. Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Read More »
?INSTRUMENT CLUSTER DISPLAY SHAKES-SHIFTS TO THE LEFT: The Instrument cluster intermittently flickers, shakes and has shifted to the left. The fault is resolved once the vehicle goes into sleep mode. The fault can reoccur at any point. Read More »
REMOTE CONTROL IS NOT DETECTED: Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. Read More »
SERVICE ACTION - REPLACE RIGHT REAR SHORT RANGE RADAR SENSOR (SRR): The functionality of the right rear SRR sensor could be reduced which would display the Driving Assistance Check Control Message. Read More »
NEW ECU VALIDATION NEEDED AFTER REPLACING CERTAIN CONTROL MODULES: With introduction of the new Headunit HU-H3 (MGU Media Graphics Unit), there is a new protection mechanism against tampering. Read More »
DISPLAYS SPORADICALLY REACT VERY SLOWLY WHEN SCROLLING IN THE AUDIO MENU: Sporadically the reaction time of the display in the instrument cluster the head-up display or in the CID (Central Information Display) is very long. Read More »
REARVIEW CAMERA: SPORADICALLY NO IMAGE IS DISPLAYED: This Service Information Bulletin (Revision 2) replaces SI B66 31 19 dated February 2020. Read More »
CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: This Service Information Bulletin (Revision 7) replaces SI B84 02 14 dated May 2019. ConnectedDrive/BMW Assist features are partially or completely inoperative. Read More »
DOORS LOCKED WITH REMOTE CONTROL INSIDE THE VEHICLE. The customer states that the vehicle locks itself when the last door was closed even though the remote control/display key was inside the vehicle. Read More »
INSTRUMENT CLUSTER AND ONBOARD COMPUTER INTERMITTENTLY INOPERATIVE: Instrument Cluster (KOMBSP18) functions are intermittently inoperative including: On-board Computer (BC) button on turn signal stalk (BC button shown at left) Radio ... Read More »
ENGINE SPEED DEPENDENT NOISE DURING AUDIO PLAYBACK: Integration level updated. There is an engine speed-dependent noise heard through the speakers during audio playback. Software error in the Receiver Audio Module (RAM) control unit. Read More »
NO AUDIO IS AVAILABLE FOR APPROXIMATELY 30 SECONDS AFTER HEAD UNIT START UP: After programming vehicle no audio is available for approximately 30 seconds after head unit start-up. Read More »
The tail light mounting brackets may be cracked or broken. During assembly oil may have contaminated the plastic housing of the rear tail lamps causing damage to the mounting points of the tail light assembly. Read More »
TOUCH COMMAND DOES NOT AUTOMATICALLY RECONNECT AFTER VEHICLE SLEEP CYCLE. The Touch Command tablet (at the rear seat center console) does not automatically reconnect to the vehicle after a sleep cycle. Read More »
DELIVERY STOP: REWORK TAIL LIGHTS. The tail light mounting brackets may be cracked or broken. During assembly oil may have contaminated the plastic housing of the rear tail lamps causing damage to the mounting points of the tail light ... Read More »
GROANING NOISE FROM SUNROOF . A groaning noise is present from the area between the front and rear sunroof glass panels only with the sunroof completely closed. Venting the front sunroof glass causes the noise to stop. Read More »
The Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full This Service Information bulletin supersedes SI B61 23 15 dated April 2016. Read More »
PASSENGER SIDE UPPER ACTIVE AIR FLAP STUCK OPEN/CLOSED. Upon visual inspection the passenger side upper active air flaps are either stuck open or closed and they will not move. There are no faults stored for the active air flaps. Read More »
According to the customer, the airbag warning light was on, but it may not be illuminated when the vehicle arrives in the workshop. 1. ACSM fault code "930A60 - Seat occupancy detection, front passenger; malfunction" is stored. Read More »
After programming, the customer may complain that the Sport Mode display is not fully displayed in the instrument cluster. Instead of a red background in sport mode, the background is displayed in blue (like ECO PRO mode). Read More »
