This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 BMW 740LI. The contact stated that the transmission failed to shift into park (P) and inadvertently shifted into neutral (N). The contact applied the parking brake while the transmission was shifted to neutral (N) to turn off the vehicle. The Transmission Malfunction message was displayed. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the TCM needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 57,000.
Electric auxiliary water pump failure on my 2011 BMW 750li xdrive. Should be covered in recall (NHTSA campaign number 11V521000). However, BMW refused to honor recall. Took in to ray catena BMW of westchester (543 tarrytown rd., white plains, NY 10607, 914-761-5555) on 6/27/2017. Showed them printout of NHTSA campaign number 11V521000. Service manager said even though the recall included the 2011 BMW 750li xdrive, my specific car was not part of the recall. I had to come out of pocket $949.31 to have the part replaced.
- Hartsdale, NY, USA
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- San Francisco, CA, USA